Adam Bent | Page 2

Subaru of Little Rock performed the services to my Ascent with great professionalism and speed. I will be going back. with great professionalism and speed. I will be going back. More

by DWALDRUP Verified Customer Verified Customer

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If I could give a -1300 I would. They are the only ones that has worked on my Subaru. I took my Forester in for recall work. I got it back with a misfire in cylinder 1. It didn't hav They are the only ones that has worked on my Subaru. I took my Forester in for recall work. I got it back with a misfire in cylinder 1. It didn't have one when I took it to them. When I took it back to them they wanted to upsell me $2000 engine tear down. Saying it had nothing to do with their work. Refused to do all the diagnostic testing required by Subaru manuals or check their workmanship. I had a meeting with the Service Manager and his foreman. Five minutes into the conversation the foreman started yelling, was very unprofessional and walked out of the room. I took it to another certified Subaru Tech. He found a clip from one of the 6 clips off the windshield wiper cowling (all 6 are still missing)inside the engine in cylinder 1 sitting on top of the valves. If it had fallen into the cylinder it could have destroyed my engine. It was what was causing the misfire. It cost me $1300 to fix their screw up. These people are irresponsible, incompetent, unprofessional and do not stand behind their workmanship warranty. I wonder what else they have dropped inside engines? They will never see my Subaru again. I am concerned they will do a lot more damage to it if I did. Something that will cost me a lot more than $1300 to fix. Even with the evidence including pictures they would not make it right. Don't trust your car with these people. More

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Have to say a big thanks to the service dept; and Adam Bent. They helped on a wiring problem, from another dealer. Adam when to bat with Subaru America and our dealership to made the needed repair. Jaime Bent. They helped on a wiring problem, from another dealer. Adam when to bat with Subaru America and our dealership to made the needed repair. Jaime Bolanos kept us informed on the repair, what was happening with the car. Again thank all the help from the staff at Subaru of Little Rock. More

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Great service as always! Good communication. Like the friendliness and knowledge of the service staff. Good communication. Like the friendliness and knowledge of the service staff. More

by ssrank Verified Customer Verified Customer

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As always, the best service and they let me know exactly what they were going to do, and it was very fast and convenient. They have THE BEST EVER service department!!!! what they were going to do, and it was very fast and convenient. They have THE BEST EVER service department!!!! More

by janehall50 Verified Customer Verified Customer

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Everyone at the dealership was extremely helpful. They always take the time to answer any question or concern. Definitely the best experience every time I have had my car serviced. They always take the time to answer any question or concern. Definitely the best experience every time I have had my car serviced. More

by lindahauben Verified Customer Verified Customer

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Alex was great! Definitely will be back to get my car serviced! Thank you Subaru of Little Rock! Definitely will be back to get my car serviced! Thank you Subaru of Little Rock! More

by jadn.nichols Verified Customer Verified Customer

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This is the best dealership I have ever worked with-from my amazing salesman, John Caddy, to the service department! Everyone is very polite, respectful and extremely helpful! This is the only dealership th my amazing salesman, John Caddy, to the service department! Everyone is very polite, respectful and extremely helpful! This is the only dealership that has sent a video of the work being done on my car! My service department associate also explained everything that was in the video. I also loved that they were very efficient, and had my car ready when promised. They even washed my car!! This dealership gets a 10/10 from me! More

by krainwater03 Verified Customer Verified Customer

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My scheduled service appointment went smoothly and quickly! The service department is top notch! Everyone is polite and courteous! quickly! The service department is top notch! Everyone is polite and courteous! More

by FJCOLGLAZIER Verified Customer Verified Customer

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Very detailed, professional, expedient! We are very Pleased with the level of service we received! Thank you! We are very Pleased with the level of service we received! Thank you! More

by janetkirch Verified Customer Verified Customer

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