Aaron Forness
Aaron Forness at Randy Marion Subaru

Aaron Forness

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

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4.9
125 Reviews

Dealership Experience

1 yr, 6 mos

Industry Experience

2 yrs, 10 mos

4.9

125 Reviews

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125 Reviews of Aaron Forness

December 16, 2025

Dealership Rating
Employee Rating

As many families are beginning their cautious embrace of electric vehicles, having a dealership that focuses beyond product, on service, human service, is an AI emerging world is a very welcome thing to fin More

by CARLOS.SANTIAGO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2025

Randy Marion Subaru responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

December 16, 2025

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The part came in on time, scheduled an appointment and was done very quickly. Thank you. More

by tinker0319
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Service Communication
Recommend Dealer
Yes
Dec 16, 2025

Randy Marion Subaru responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

December 10, 2025

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Have 2 older Subaru autos. Been using the same service provider for them for at least 4 years, but due to my recent experience with Randy Marion and my service advisor, Jessica More

by scottvaldez1976
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 11, 2025

Randy Marion Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Randy Marion Subaru to be a positive one. Please don't hesitate to reach out if you need anything else.

December 06, 2025

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Mark and everyone was amazing. Everything was done in a professional way and handled well More

by bonaddioalexandra
Service Price Transparency
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Recommend Dealer
Yes
Dec 06, 2025

Randy Marion Subaru responded

Thank you for choosing Randy Marion Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 05, 2025

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I appreciate the honesty and professionalism of this dealership. I appreciate Aaro Forness, Service Advisor, and Brenden Brickey, Technician, for taking care of my 2024 Ascent. More

by Robert Leslie
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brenden Brickey

Dec 05, 2025

Randy Marion Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 02, 2025

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Wonderfull! !!!!!!!!!!!!!!!!wonderful wonderful wonderful wonderfulwonderful wonderful wonderful wonderful wonderful wonderful wonderful it is best automotive cen More

by JRAGAN159@aol.com
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Recommend Dealer
Yes
Dec 02, 2025

Randy Marion Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 29, 2025

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Employee Rating

Always receive good service,and a honest diagnosis when I take my 2020 outback in More

by KEVINEPRIES
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Recommend Dealer
Yes
Nov 29, 2025

Randy Marion Subaru responded

Thanks for sharing your thoughts about your experience with Randy Marion Subaru. We appreciate your business and hope to see you again soon!

November 28, 2025

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Employee Rating

Solterra brought in for a simple recall. Was provided a loaner and the work was completed in an hour. When I arrived back home I noticed the car was properly charging but I couldn't connect More

by scott.linn2019
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2025

Randy Marion Subaru responded

Thank you for your review, Scott. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

November 24, 2025

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Was treated very nice and they communicated well. Also they completed work in a timely manor. More

by PAMDANCY57
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Recommend Dealer
Yes

Other Employees Tagged: Mark Wilburn

Nov 24, 2025

Randy Marion Subaru responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Randy Marion Subaru.

November 23, 2025

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Employee Rating

Very professional and there are no surprises. We’ve been happy with both the sales process and the follow-up service. More

by rowlesnc
Service Price Transparency
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Recommend Dealer
Yes
Nov 23, 2025

Randy Marion Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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