ANGEL REYES | Page 2

First of all, on my last maintenance they set up the wrong mileage on my car of when my next oil change was due. The wrong mileage and the wrong date. Secondly, I had to wait more than three hours in th wrong mileage on my car of when my next oil change was due. The wrong mileage and the wrong date. Secondly, I had to wait more than three hours in the waiting room for this service to be completed, and was told it would only be an hour and a half. Thirdly, the service guy that was helping me, never told me that the car was ready. I had to get up and ask about my car and was told that they had sent me a text message stating it was ready. I explained to him that I never received a message and when he looked he said he never pressed the button to send me the text message. In other words, I had to ask about my car to be told that it was ready. More

by joseflores2443 Verified Customer Verified Customer

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Professional, curious and quick. The facility is immaculate and well layed out. It was a wonderful experience. The facility is immaculate and well layed out. It was a wonderful experience. More

by donspo Verified Customer Verified Customer

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My car was towed on Tuesday and was not worked on until Monday. The battery needed a change even though the car is not even two years old. This is thirty minute job at most. I called every day and did not Monday. The battery needed a change even though the car is not even two years old. This is thirty minute job at most. I called every day and did not get an update. Margarita and Krystal did not help. I asked for a manager and the manager did not call me until five days later. Even after all of this tom waited until the shop closed Saturday to test my vehicle. Sunday they are closed. When I went to the dealership no one apologized or looked me in the eye! Despicable and disgusting! More

by moralesaida719 Verified Customer Verified Customer

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Service was fine. The only criticism I will give is that there could have been better communication. I called three times to talk to service advisor. Nobody called The only criticism I will give is that there could have been better communication. I called three times to talk to service advisor. Nobody called me back. Everything was done thru an email or text. And sometimes it’s just easier to talk to someone. More

by lainefried Verified Customer Verified Customer

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Very easy process. Freddy was polite, efficient, respectful and kind. Will definitely continue to work with this service staff Freddy was polite, efficient, respectful and kind. Will definitely continue to work with this service staff More

by rkoren3640 Verified Customer Verified Customer

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I just want to say thank you so much for your profession service very happy how you guys work as team service very happy how you guys work as team More

by sro1710 Verified Customer Verified Customer

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Everything went smoothly, everything was just as the salesman stated.. We were very pleased with the entire rxperiance salesman stated.. We were very pleased with the entire rxperiance More

by BWAIBEL0 Verified Customer Verified Customer

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Our saleswomen Neida was friendly and personal. She was a great listener and walked us through the uniqueness of the vehicle and the tirms. We were able to buy without a hassle. Highly recomend, th She was a great listener and walked us through the uniqueness of the vehicle and the tirms. We were able to buy without a hassle. Highly recomend, this dealership and Neida in sales. More

by fiegas Verified Customer Verified Customer

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Easily booked; staff was friendly; began service on time; completed service within reasonable time and fee wasn't excessive. completed service within reasonable time and fee wasn't excessive. More

by GCINER Verified Customer Verified Customer

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Everyone was nice and helpful very little stress would recommend to a friend thank you recommend to a friend thank you More

by ellen.schwartz Verified Customer Verified Customer

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