It's been a month since I bought my car and what a month - shoobie-doo
It's been a month since I bought my car and what a month it's been!
Mossy is not my local dealership, and yet I travelled 100 miles in an Uber to get there because of the initial customer experience I had from Emir who not only called me back after I enquired about this sick blacktop R/T at a STEAL of a price I just saw on the Dodge website, but he went above and beyond to show me what I wanted to see without being gross and pushy about it! I was stuck between the R/T and the Scat Pack, and instead of pushing me to take the more expensive car like most dealers have nearby, he was in tune with my needs, sent me videos of the starts, popped the hood for me each time and I just knew I was buying a car from Mossy, just not sure which one. His willingness to even send me videos instead of pushing me to get down there first was enough for me to actually want to get down there. I ended up with the R/T and it was the best decision ever and I'm grateful to Emir and then Sami for letting me come to that decision naturally. I hate the feeling of being pushed into something and I got that from local dealerships in OC, and Mossy never made me feel that way. The purchasing process with Ivan was a breeze and throughout the deal, Sami was also incredible. I didn't know what PPF was until Sami told me about it - I looked it up, and within 7 days, I had wrapped in PPF and it was the best thing I did to my new car. So all in all, my experience buying from Mossy was an elevated one right from the start, and long after the purchase was complete. I wish I could give more than 5 stars, but heading to Mossy was sooooooooooooo worth the Uber and then the drive. I will travel for a job well done.
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