Pedder Chrysler Dodge Ram Jeep of Poway

Everyone cares and take pride in making sure the customer needs are addressed. I trust them needs are addressed. I trust them More

My review is on the repair service. Gregory Cooper was excellent on solving my problems with my repair on my PT component. Janet Albarico Gregory Cooper was excellent on solving my problems with my repair on my PT component. Janet Albarico More

Friendly, courteous customer service, good communication and follow up and support with any issues that came up. and follow up and support with any issues that came up. More

Peter Chrysler Dodge Jeep ram is the closest CDJR dealer to my home. I wanted to do business with them and they made it easy. Salesman was informative and not pushy. Sales managers and GM of the dealership to my home. I wanted to do business with them and they made it easy. Salesman was informative and not pushy. Sales managers and GM of the dealership worked hard to get me the best deal they could had a good experience. More

No complaints. I like the text communication feature and my service manager was very helpful in explaining my immediate service needs, the associated costs, and ava I like the text communication feature and my service manager was very helpful in explaining my immediate service needs, the associated costs, and available coupons I could retrieve the costs and available coupons to reduce my out-of-pocket amount. More

Very pleased with the service on my Grand Cherokee at Pedder Jeep. Gregory was very perfessional. And liked the coffee while waiting. Pedder Jeep. Gregory was very perfessional. And liked the coffee while waiting. More

I normally don’t write reviews, but I feel obligated to warn others about my experience with Pedder Jeep in Poway. From start to finish, the customer service was disappointing and unprofessional. I made warn others about my experience with Pedder Jeep in Poway. From start to finish, the customer service was disappointing and unprofessional. I made it very clear that a scratch on the vehicle needed to be properly fixed before I would move forward with the purchase—it was a deal breaker for me. They assured me it would be taken care of, but the “repair” was done poorly and nowhere near the standard that was promised. It didn’t stop there. I was also told I would receive a second key fob. Not only did that never happen, but they had me drive 2 hours—twice—just to tell me they actually didn’t have it after all. That’s 4 hours of my time wasted because of misinformation and lack of accountability. To make matters worse, the first salesperson helping us was extremely unprofessional. He left in the middle of finalizing paperwork, claiming he needed to help a stranded customer, but another employee told us he was actually leaving to meet his girlfriend. That level of dishonesty and lack of professionalism is unacceptable, especially during such an important transaction. Overall, this dealership showed a pattern of poor communication, broken promises, and disregard for the customer’s time. I strongly recommend thinking twice before doing business here. More

Johnny and Joshua were awesome — they got me into the Jeep of my dreams and kept the whole process fun. They’re both super friendly, upbeat guys, even while dealing with me. LOL. And huge thanks to Issy Jeep of my dreams and kept the whole process fun. They’re both super friendly, upbeat guys, even while dealing with me. LOL. And huge thanks to Issy for staying late so I could get everything signed. I’m already recommending CDR+J of Poway to everyone, including the crew at the City of Poway Water District. Great people, great experience. More

I've had multiple vehicles serviced at this location for years now. They're always courteous and keep our cars/trucks in check. years now. They're always courteous and keep our cars/trucks in check. More

Kathleen Farris was a superb service agent. Work was done on time and the vehicle was in great condition. Work was done on time and the vehicle was in great condition. More