8 Hyundai Dealers near 85284near 85284

Chris, the service worker, was very friendly and really - emmali.emt

Chris, the service worker, was very friendly and really broke down my prepaid package. He gave me easy to understand instructions for my oil change timing, followed up with me on the shuttle, and made me feel welcome even with my little experience. Kudos to him!

They made it easy to purchase the car that I wanted. - danalcrawford3

They made it easy to purchase the car that I wanted. Everyone who dealt with me came up to introduce themselves. All my questions were answered very friendly. Chris was very helpful.

Easy experience and always so happy with the service I - Chantelle

Easy experience and always so happy with the service I receive at this dealership. Nice waiting area and excellent employees!

This dealership was has very nice salesman. - cym30

This dealership was has very nice salesman. I had two guys and they worked very hard to get me into a new car.

The dealership has always been professional every time I - lwatts1589

The dealership has always been professional every time I have gone to get my car serviced. Michea Castaneda was my service provider he kept me abreast on what was going on with my car as it was getting serviced. He was very professional. Thanks Micheal

I had an appalling experience at Chapman Hyundai Phoenix - Raj

I had an appalling experience at Chapman Hyundai Phoenix today when returning my lease vehicle. After arriving to complete a standard lease return, I was kept waiting for over an hour. When I was finally addressed by Manager George Salman, the situation went from frustrating to completely unacceptable. Upon learning that I was returning the lease without purchasing or leasing my next vehicle directly from their location, George Salman behaved in an extremely rude, hostile, and dismissive manner. He ultimately told me to get out of the dealership simply because I chose to buy my new car elsewhere. The lack of basic courtesy, total disregard for a returning customer's time, and the unprofessional, aggressive behavior displayed by George Salman was appalling. No customer returning a vehicle should be subjected to hostililty or thrown out for making an independent purchasing decision. I strongly advise others to exercise caution when dealing with this location and its management. I will not be returning to Chapman Hyundai Phoenix for any future sales or service needs.

I been meaning to leave this review for awhile but it was - Drejin

I been meaning to leave this review for awhile but it was in December 2021. I had purchased a car online with Chris Dresel and we were emailing a price. We agreed to a price (Great salesmen and later told me its not his fault and the company wants more) and I drove all the way to write the papers but I was approached by the 'sales manager' the manager then told me the price was void and would NOT honor the price. I was quite irritated over the situation but during the last end of the pandemic I knew the cars inventory was short. I had checked 3 other dealers and Horne was slightly still better (they marked up my car for 2500 with my offer being rejected). I would of not been mad if they told me this prior about marking up car prices cause honestly other dealerships marked up their inventory. The manager went out to tell me how the he would not honor the contract (email) cause they needed to "keep the lights up, and keeping the building open". Now at this time... i am NOT LIEING... they had 1 other car on the lot... yes these were trialing times... but the fact that they changed the price after we emailed was not acceptable. I renegotiated mud flaps (yes I could only get those) for like 90 (30) install... total was 120? From them jacking up my price for 2000 (it had a prior 500) for this "market adjustment". For a Hyundai Sonata Hybrid. When i showed up for the flaps install the rep told me i had to pay full price... i told them no and I told them about Drisell and I went on the story how I got jacked up on the price. They told me they had to check my contract next door at Horne Ford cause thats where they kept the paper contracts. In the end they wasted 1 hour+ in addition to my time holding my crap that was over market adjustment due to not having their paper work filled. The least they could of done was feed me lunch for waiting around from this error and poor email communication. I hope they fixed their paper work now and communication but overall. 2020 to 2022 shows their true colors.... poor communication, trapping customers to pay more and show no compassion.... these were the years of character and integrity should of shown... buyer beware of potential bait and switch and never honor their emails and always keep files... especially paper cause it saved me $$$$

It looks like they will set a schedule for the customer - John16az

It looks like they will set a schedule for the customer to show up but not inform the customer it's been delayed. I brought my car in at 9am, it is now 3pm (for a recall fix of a windshield). I was told it should only take 1-2 hours once the windshield company shows up. The tech said the company contacted him at 8:30am and said they overbooked. He just told me this @ 3:08pm. He had info before my appointment but didn't think to notify me. I am very upset and disappointed with the service department.