AutoNation Hyundai Tempe

I appreciated excellent service from the young man who greeted me in the service lane(sorry don’t remember his name)Rob Johnson, Service Advisor, Luis Galvin, Technician, Russ Evans, Shuttle driver and Da greeted me in the service lane(sorry don’t remember his name)Rob Johnson, Service Advisor, Luis Galvin, Technician, Russ Evans, Shuttle driver and Dana in the service department who answered the phone and took time to answer a question I had. I made an appointment online - a very easy process, received timely reminders and at the dealership was treated in a friendly professional manner and given thorough information and feedback about my vehicle. Overall very satisfied! More

Taking my car in for service is as easy as can be! Appointments are scheduled online, the arrival attendant is friendly and my service advisor is very thorough. During the service appointment, I recei Appointments are scheduled online, the arrival attendant is friendly and my service advisor is very thorough. During the service appointment, I receive texts with updates and questions. Checking out is very easy as well. Love the level of service! More

My appointment needed to be rescheduled due to recall parts, call was courtesy and offered options. Once at the dealership, professional treatment from greeting to complietion. Tech listened to my concer parts, call was courtesy and offered options. Once at the dealership, professional treatment from greeting to complietion. Tech listened to my concerns for the additional items I had requested, photos and videos were presented to me prior to work. Once work started to finish was fast and effiecient. Techs are professional in presentation, attitude and appearance, considerate and genuinally attentive to my requests. Great experience all around. More

My experience at AutoNation Hyundai Tempe was outstanding. I highly recommend the staff that I worked with. You will not regret working with the employees. outstanding. I highly recommend the staff that I worked with. You will not regret working with the employees. More

I'm glad my air filter was changed; I thought it had been changed at my previous service elsewhere. Thanks! changed at my previous service elsewhere. Thanks! More

Salesperson was very knowledgeable about the vehicle but once I went to finance it was a nightmare they added on two protection plans without my knowledge for 795 each surface and dent protection even thoug once I went to finance it was a nightmare they added on two protection plans without my knowledge for 795 each surface and dent protection even though I had told him when we sat down I want no protection plans . I should have read the contract while there my fault. Again I wouldn’t have even known I had this protection if I didn’t read contract at home My salesperson is more concerned about me leaving him a rating of 10 then fixing the problem. He told me he would talk to general manager I said have him call me nothing yet . I was charged for something I did not want and never authorized deceptive practices? By the way why is there an asterisk after each of the 795 charges on the contract? More

The efficiency and professionalism of this dealership made the service procedure much less worrisome. Everything that was done was explained in detail and all my questions were answered. made the service procedure much less worrisome. Everything that was done was explained in detail and all my questions were answered. More

I had the pleasure of working with Robert. He was absolutely amazing very helpful. He went over and beyond to ensure that I was taken care of. Thanks again for everything!! He was absolutely amazing very helpful. He went over and beyond to ensure that I was taken care of. Thanks again for everything!! More

I brought my car in for an oil change and had to wait 3 hours to get my car done. I think it’s very disrespectful to make a customer wait that amount of time. hours to get my car done. I think it’s very disrespectful to make a customer wait that amount of time. More

They were able to make my online buying experience easy and painless! We did everything docusign and over the phone. They had the car ready to go when I arrived and was back out of there in 45 minutes. and painless! We did everything docusign and over the phone. They had the car ready to go when I arrived and was back out of there in 45 minutes. More