7 Hyundai Dealers near 77094near 77094

This was our third car buying experience with Texan - jennrainwater

This was our third car buying experience with Texan Hyundai, and our second interaction with Maranda the finance manager. We will keep coming back to Texan Hyundai because they are a class act! Marcos was our salesman and he went above and beyond to make sure all our vehicle needs were met. Our son will be driving in six months and we will be back!

Preston, that’s the guy, at the service department, - Sevo Lourenco

Preston, that’s the guy, at the service department, cordial, transparent, cool guy, it was a good visit to the dealership.

I recently had to take my car for a recall. - maj2000

I recently had to take my car for a recall. Dominique took care of the service. I had never had such a great experience. He was professional, courteous and very polite. Dominique ensured that my time was valued and I didn’t wait around. Thank you Dominique for a great service. I would highly recommend West Houston Hyundai dealership.

I went in Saturday morning 3/14 to look at a used rav 4 - srouge91

I went in Saturday morning 3/14 to look at a used rav 4 and worked with Eddie. The salesman and I weren’t able to agree on a price and I left the dealership. I received a txt a few hours later with an offer to lower the price and I sent a counter offer. Monday 3/16 I texted the salesman back to follow up and we came to an agreed out the door price. I showed up Monday evening and the used car sales director, John Pike, said he never approved the deal. I showed them the text messages and they spent about an hour discussing among themselves and trying to get out of it. FINALLY, they said they would honor the deal but that someone else was currently in the process of purchasing the car with another agent. They said they would only honor the deal if they current one did not work out. I asked the salesman for the director of used cars to come out and speak to me multiple times and he refuse. Even though he didn’t have any problem coming out to speak to me Saturday. How convenient… I asked the salesman for the director of used cars to come out and speak to me multiple times and he refuse. Even though he didn’t have any problem coming out to speak to me Saturday. After another hour of waiting they came back and said the car was sold. My wife and I had to hire babysitter for our 3 month old just to come and have our time wasted.

Great service. - jjhams

Great service. Very convenient for me and my Ioniq 5. Easy to schedule an appointment for service. Dillon was helpful and knowledgeable.

Ins Claim Repair: 0 Stars for taking 32 days to repair (? - eugenia.mixon

Ins Claim Repair: 0 Stars for taking 32 days to repair (?)my rear window breakage from thieves trying to steal my car, twice in as many months! It was like adding insult to injury! Especially due to the glass repair people damaged the paint on roof above window & around it due to just ripping it off without any attempt to mitigate the damage! They did an ok job on steering wheel column but could have repaired 16 in the time they kept it! I called leaving word for David Gates, Svc Mgr twice, when I knew he was there, knowing it was I was calling,as the person who answered phone asked "is this Ms Mixon?" I answered "YES" & he was gone from the phone just long enough to tell svc Mgr that I was holding for him! I asked to leave a msg on his voice mail, telling him about my paint being damaged & needed someone to help with the $1000 Cost of re/painting it! 0 - Svc Mgr is a coward! Will not speak to me abt damage to my paint on my car, also dirty hands messed up headliner with grease & back seat upholstery, in addition to the door handle so dirty with grease & grime I could not wash it off, kept it for 32 days, which should have only taken 2 days at most This is the 2nd time this has happened as it was abt 28 days the 1st time-At least other dealerships were honest, telling me the date they could get to it-FOOL ME ONCE-SHAME ON YOU; FOOL ME TWICE-SHAME OM ME! NEVER AGAIN!!!!!

Update: they finally got me a key fob and fix the tire - Never again

Update: they finally got me a key fob and fix the tire sensor under warranty. After last Tuesday evening after experiencing poor service at several other locations, and initially, my experience was very positive. I worked with Dominic, who was polite, professional, and helpful. We found a vehicle I loved, and the purchase was arranged with the assistance of my parents, who were involved in coordinating and facilitating the transaction. I completed the purchase that same evening. At the time of purchase, I was provided with two key fobs. Upon returning home, I discovered that the second key fob did not function. When I brought this to your team's attention, I was told that used vehicles sometimes come with only one key fob. While I understand that may be the case in general, this vehicle was explicitly presented and delivered to me with two key fobs. It is therefore reasonable to expect that both would be fully functional at the time of sale. Two days later, I received a tire pressure monitoring system warning while driving. Concerned, I visited a nearby Hyundai dealership, where a service manager confirmed that my tire pressure was normal but advised that the issue was likely caused during the installation of the new tires prior to my purchase, resulting in damage to one or more sensors. I returned to your dealership and explained the situation. I was both surprised and disappointed by the response. I was told it was unlikely your team caused the issue and that I would need to rely on my warranty, which does not cover this type of repair. Additionally, I was told the sensor damage could have resulted from me hitting a pothole--an assertion I can confidently refute, as I have driven the vehicle carefully and had possession of it for only two days at that time. Further compounding this situation, when my mother contacted your dealership to address these concerns, Sales Manager Willie Bird spoke to her in a manner that was unprofessional and unacceptable. Such treatment toward a customer--or a customer's family member involved in the transaction--is entirely inconsistent with the standards of professionalism one should expect from a reputable dealership. After several days, I was informed that neither the key fob issue nor the tire pressure sensor problem would be addressed. I was again told that used vehicles may only come with one key and that the sensor damage could not be attributed to your dealership. This response is extremely disappointing. When a customer makes a significant purchase such as a vehicle, there is a reasonable expectation that the dealership will stand behind the condition of the vehicle at the time of sale. In this instance, I was provided two key fobs--one of which does not work--and a vehicle with newly installed tires that almost immediately presented a sensor issue consistent with installation error. A genuine commitment to customer service requires addressing issues like these in good faith and making reasonable efforts to resolve them. Unfortunately, that has not been my experience. This situation has significantly diminished what should have been a positive and exciting purchase. It has left me frustrated and hesitant to engage in the car-buying process again. Based on this experience, I would not feel comfortable recommending your dealership to others who expect professionalism, accountability, and basic standards of customer care. Inflated price advertised over $1300. Removed a GPS when it was bright to their attention and then changed the purchase price to reflect the extra money of the warranty we refused to add to to taller price of the car.