20 Ford Dealers near 54304near 54304

Service Manager and Mechanics did a fine job. - dkarbon

Service Manager and Mechanics did a fine job. Service greeter, shuttle driver and others were friendly and willing to help. I give Dorsch 5 stars despite having to spend hours waiting for a diagnosis. Pleasant experience if we can cut down the wait next time.

Once again Jason and the service team go above and beyond - timgillick

Once again Jason and the service team go above and beyond to take care of me. These little things are why I keep coming back to purchase my vehicle and get all my service work done. Thank you much appreciated.

Excellent Service Dept. - Satisfied Customer

Excellent Service Dept. Axel did a lot of research and many phone calls to find the problem with the entertainment screen in our Lincoln Navigator. It is fixed and running great. If it wasn't for Axel we would still have problems. In addition our Lincoln was under recall for over a year, and they fixed that too. Job well done.

Our sales person Alysia was amazing with us. - coxpaint

Our sales person Alysia was amazing with us. Never felt pressured and her communication with our questions were always responded to quickly. Once the sale was complete she continued communicating with us on accessories we had ordered that needed to still be installed. We never worried about being forgotten once the sale was complete. Would not hesitate to buy from her again.

We worked with Kyle and Frank and as a team they did - wayne

We worked with Kyle and Frank and as a team they did wonders. They found us the car we wanted. Even thou the car we wanted was not on their lot, Kyle search all of Wisconsin and even down into Chicago. They did not give up until we were happy. We have purchase many vehicles over our life and this experience was one of the best. Thank you Kyle and Frank. We will come to your dealership when it is time for our next vehicle.

I was told by an oil change outfit that my beloved Ford - Lynette

I was told by an oil change outfit that my beloved Ford Taurus was leaking transmission fluid. The staff and mechanics at Bergstrom found the real problem and it was repaired promptly. Mr Chris, Ms Nicole and Ms Alicia were great. ….. from now on I am only taking my Ford Taurus to Bergstrom Thank you all

Staff was very friendly. - tjgrein

Staff was very friendly. Did a nice job off keeping me updated as they worked on my vehicle.

I hesitate to generalize because I know that there are - ivybrog

I hesitate to generalize because I know that there are some sincerely incredible people that work at this company, but we have had very few service-related visits that have gone well at Les Stumpf Ford. Story time: Recently, as in the last 8 months, our car went in for service at Bergstrom and they replaced all but two spark plugs because they said that it was the reason for the lurching and hesitation of our 2018 Ford EcoSport. Fast forward to last week when my car refused to start. Against our better judgment, we had it towed to Les Stumpf (because we didn't want to send it back to Bergstrom because the tow was on our dime). And who knows, maybe the other time was a fluke, right? It was taken there last wednesday. It took the service department 5 days just to look* at it. Okay, it's busy, you might be understaffed. Fine. *And by look at it, I mean hook it up to a machine that tells you what's wrong with your car. Not actual maintenance experience as in troubleshooting mechanically. I mean, who does THAT anymore? Evidently what was revealed was that the issue was the spark plugs. My husband came down there personally yesterday in order to contest the finding, stating that we had JUST had the spark plugs replaced within the last 8 months and that maybe there's a underlying issue that we're missing. They didn't listen. His input was dismissed. They went through with it convinced that this is the right thing to do. We trusted it. We picked up our car to the tune of $340. Spark plugs, $125 hr labor costs, and an automatic $150 every time that they plug the car into a computer that tells them what's wrong with it. (They only did that last part once.) I get in my car and the service department told us that we could go right across the street to the Les Stumpf Ford used car lot where there was a car wash for us to take the car through. My husband headed home, because, I've got my newly repaired car, right? While in the car wash, my car freaks out and dies. There is a car behind me so I'm in panic mode trying to figure out how I'm going to get my car out of this car wash. I see a Les Stumpf employee walking past the car wash so I roll my window down to get his attention and to yell for him that I'm going to need some help getting out of the car wash (I got soaked doing this with some unknown chemicals 🫠.) During which time he just stands there and looks at me while I am trying to get my car started frantically, and only remarked at the fact that I was a "little too far over on one side". Okay...not everybody can read the room, I get it.🤷🏼‍♀️ My car starts just long enough to get about 15 ft outside of the car wash exit. I call Les Stumpf to let them know that they're going to need to come over across the street to help me figure out what's going on with my car that I just picked up 12 minutes ago. They send a shuttle and a technician. In the end I think it just ended up having to get towed back to the service department. So there I sat waiting to hear what the story was going to be on my car. No story, they're going to "try to fit it in between all of their other jobs". I decided since the last time my car was in there they didn't even look at it for a 5 days, I should probably just get shuttled home, and so I did. This message is not about bitterness or rage or frustration (but make no mistake there was definitely some frustration being felt) this message is about accountability. Accountability for calling yourself a service department but not really listening to your customers and offering the service that's truly needed. If this was the first time we've had a poor experience at Les Stumpf Ford, I wouldn't even think twice about it. Things happen. I get that. But when they happen at an organization repeatedly and there is no accountability, no sense of justice for the customer, I'm not sure what else needs to be said or done. The fact that there is an abysmal three stars for your service department should say it all.

Courteous quick clean considerate confident kind quality! - mok

Courteous quick clean considerate confident kind quality! Well run dealership I'd buy from again even though I prefer to buy high end used cars from their original owners. Dorsch West.

I had engine trouble while in Door County and a local... - unicorn1

I had engine trouble while in Door County and a local garage recommended that I call Witt to repair it as it was a certified Ford dealer and service center. The work was done quickly and they even repaired a hose that had a crack, other than the original problem. The repairs cost more than originally told they would be but I had to get back down to my home.I questioned them about the repairs as I had been told by the local garage that it would require more than what the service center said it needed and was assured that they saw this problem many times in my type of Ford and it would be fine. There was a 12 mo/12,000 mile warranty that they now refuse to honor and it has only been 10 weeks and 4200 miles! I have been told by my certified mechanic near my home that now my vehicle will need a head replaced or a used engine put into my truck because the repair done by Witt Service Center was wrong and the threads are stripped and the spark plug hole is now oval. I am without a vehicle, I cannot afford another costly repair and Witt Service Center is saying oh well. Tough Luck! I feel I was over charged for the repair, the repair was done poorly and incorrectly and I was lied to. In 40+ years of owning vehicles and having them repaired, this is the very worst service I have ever encountered and I will not ever take my vehicle to this dealership again!

Drove up from Milwaukee because these guys were so much - Sad sad customer

Drove up from Milwaukee because these guys were so much easier to work with. Great experience.

Excellent service. Every staff member was helpful. - Joseph L Metzen

I would recommend Maritime Ford to anyone looking for a used or new car. Very good customer service. The staff team was very responsive and the website was easy to navigate.

Nice Friendly and no Hassles. - VICKIBARTELT

Nice Friendly and no Hassles. Smooth purchase. Our Truck wasc everyhing we needed and more.

Easy To Deal With! - Lori

Bought a new F150 from Horn Ford this October. Very friendly. There was no pressure, and with all the technology on vehicles today, my salesmen (Kurt), was able to answer all my questions and teach me how to use all the features. I went to two other dealerships, and the difference is just unbelievable. Horn Ford is the best!