Patriot Ford of Sturgeon Bay

I called three times to try and make an appointment (all 3 requiring voice messages left) it wasn't until the fourth time leaving a message that I received a phone call back to schedule an appointment. 3 requiring voice messages left) it wasn't until the fourth time leaving a message that I received a phone call back to schedule an appointment. More

Excellent service! Following in the footsteps of Jim Olson Motors and doing a great job! Following in the footsteps of Jim Olson Motors and doing a great job! More

We called last minute to get an oil change and tire rotation. They were able to fit us in the same day. They were prompt, friendly and the oil change and rotation with completed in a timely manner. rotation. They were able to fit us in the same day. They were prompt, friendly and the oil change and rotation with completed in a timely manner. More

Michael and I would like to share that our sales people at patriot/Jeep were amazing that would be Collin and Matt and Patty. We would come back again. They were so accommodating and personable and funny a at patriot/Jeep were amazing that would be Collin and Matt and Patty. We would come back again. They were so accommodating and personable and funny and helpful. I would give them a 10 out of 10 if you were rating them Thank you kindly, Susie Robin Nitsch, Michael Nitsch More

Don’t waste your time at this dealership! My experience went from bad to horrible. Started with a damaged trim piece when we were coming to most likely purchase the vehicle. Then I found nume My experience went from bad to horrible. Started with a damaged trim piece when we were coming to most likely purchase the vehicle. Then I found numerous scratches on the new car. Not much was done about this. I had issues getting my credit to run because I had a fraud alert on my file and yes that is my bad but I got it resolved and right before it was fixed the finance guy left. I was then “renting” a car rather than getting what I was trading back. No one can do paperwork I guess so I had to wait all weekend to go back and sign. Do that and you get pressured into crap you don’t need. I was going to get the paint protection but changed my mind this is where it goes really bad. I called for 2 weeks trying to find the refund and no one seemed to know anything about it or me canceling it. Communication is awful at this dealership! And then when I finally got them to realize I am owed the refund the office manager wouldn’t help me get it how I wanted it. She was the rudest professional I’ve ever dealt with and she hung up on me. She also wouldn’t answer the phone when I called as well as told the other receptionist to not answer the phone. I am still owed the taxes on the package I canceled and you got it, still chasing for that! I wouldn’t tell anyone to go here, not even for a test drive. More

Got a good trade in price for my new Ford. Kelly did an excellent job in explaining all of the new features of my Maverick. Kelly did an excellent job in explaining all of the new features of my Maverick. More

No complaints, service is outstanding,personnel are helpful, I would recommend there service to everyone helpful, I would recommend there service to everyone More

Everything about my last service appointment went very well. I am happy with their work. well. I am happy with their work. More

I appreciate Kyle explaining everything thoroughly to me and answering all the questions I have for him. and answering all the questions I have for him. More

Great service at a price agreed on 👍 I will look forward to doing business in the future. forward to doing business in the future. More