First off, don't trust the sales reps, they will lie to - Frederoni
First off, don't trust the sales reps, they will lie to you, but that goes for most places. I traded in a 13 subaru impreza WRX STI Limited for a 17 Toyota Tacoma. They offered really low, I haggled a bit, and the rep came back with a page saying they can buy them for $9k at auction and would sell it at $12k. I called the xx told them I got an offer at $13k, they said it needed new tires, I told them they were a year old, and finally got a little more but not what I actually wanted. Due to time constraints and an impending storm afoot, I could not sell it myself. Well, today in my browsing, I see my old Subaru posted for $21k...a lot more than the "We would only sell it for $12k". When you trade in a vehicle, do your research ahead of time, get many quotes, and don't settle on their offer, you can get thousands more else where.
The truck I purchased was actually at a fair price, but they wouldn't honor the posted price in the windshield saying "that was a sale price from a couple days ago". I did get them down a little on price, but not to the sale price, but again, no time to shop around anymore, and pickings were slim for my vehicle expectations.
Overall, I am mostly ashamed in myself for not holding my own and pushing for a fair trade in and making them honor the "sale" price, but they also are very miss leading. Also, catching them in a lie is VERY satisfying, so I highly recommend knowing ahead of time if your tires need to be replaced (get a measurement if you can), and get quotes at many places (CarMax usually offers the most).
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