My experience at Hendrick Lexus Charlotte was truly - dsmartin.dsm
My experience at Hendrick Lexus Charlotte was truly exceptional, with outstanding service provided from start to finish. Each person I encountered displayed remarkable courtesy, knowledge, and patience. Brian (B.J.), my sales representative, was outstanding in assisting me with vehicle selection, explaining model differences, and providing unwavering support throughout. Ivan, the finance specialist, conducted a thorough review of the lease agreement, explained warranty options in detail, and responded to all our questions. Amber, our tech expert, excelled in setting up the app, connecting my phone to CarPlay, and addressing technical queries. Overall, I am extremely satisfied with my experience, and I highly recommend Hendrix Lexus of Charlotte. Their expertise made the car-buying process stress-free, and I am thrilled with the service and my new car.
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