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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,693 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,693 reviews

April 14, 2026

When I had a flat tire on my car I was lost, petrified, scared but to no surprise Christian Ramirez was there to help my cry for help. He led me to Marisa, a great advisor who helped me use my tire package More

by Juan CR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisa Kovaly, Christian Ramirez
April 14, 2026

I always enjoy my service visits at Hendrick Lexus because I am confident that, whatever comes up, my Hendrick advisor can be relied upon to make the best decision for me. More

by Pat
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Granzen, Brandon Culpepper, Erin Gast, Marija Snow
April 13, 2026

Provided us with the exact vehicle I was looking for. Kept me fully informed during the whole process. Really liked the tech/concierge service. More

by Clo292
Recommend Dealer
Yes
Employees Worked With
Rebecca Breton
April 12, 2026

Purchased a 2026 RZ350e today, and everyone we worked with was wonderful. Jayson and Lamar the sales managers are not at all like the YouTube video portrays, go meet them in person and find out for yours More

by Emily
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan McIntyre
Apr 14, 2026 -

Hendrick Lexus Charlotte responded

Emily, thank you so much for taking the time to share about your recent experience with our team at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and are blown away by your kind words about Jaysen, Lamar, Chris, and Jordan. Congratulations on your new 2026 Lexus RZ350e and welcome to our Hendrick Lexus Charlotte family!

April 10, 2026

Always friendly and provide excellent service when I’m there. The lounge area for waiting is very nice. More

by marnettebelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Godrey Hernandez
Apr 14, 2026 -

Hendrick Lexus Charlotte responded

Marnettebelle, thank you for taking the time to share about your service experience with Godfrey at Hendrick Lexus Charlotte. We are thrilled to hear that Godfrey provided you with the 5-Star Lexus experience. Thank you for being part of our Hendrick Lexus Charlotte family and we look forward to serving you again at your next visit!

April 10, 2026

Excellent. I have always had a wonderful experience and I have been coming here for years. More

by shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Apr 14, 2026 -

Hendrick Lexus Charlotte responded

Shannon, thank you so much for your incredible 5-Star rating of Hendrick Lexus Charlotte. We truly appreciate your kind words about Michael and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Charlotte family and we look forward to serving you again at your next visit!

April 10, 2026

Hendrick Lexus Charlotte provided a professional and welcoming experience. The team was knowledgeable, attentive, and made me feel confident throughout the entire process. Mike Mirek communicated clearl More

by Tneal509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Apr 12, 2026 -

Hendrick Lexus Charlotte responded

Tneal509, thank you so much for your incredible 5-Star rating of Hendrick Lexus Charlotte. We truly appreciate your kind words about Michael and our team. Thank you for being part of our Hendrick Lexus Charlotte family!

April 10, 2026

I am very pleased with the way Brian handled things during my oil change. He was very friendly and professional. More

by Th3493
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel McDermott , Brian Dowless
Apr 12, 2026 -

Hendrick Lexus Charlotte responded

Th3493, thank you so much for choosing Hendrick Lexus Charlotte and for taking the time to share your feedback with us. We truly appreciate your kind words about Brian and are grateful for the opportunity to serve you. Thank you for being part of our Hendrick Lexus Charlotte family!

April 08, 2026

They are so reliable and easy to schedule with- service department is excellent!! They are always willing to provide a loaner if needed. More

by Marilyn.michue
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Godrey Hernandez, Vanessa Hardley
Apr 12, 2026 -

Hendrick Lexus Charlotte responded

Thank you for the kind words about our team mates and our scheduling process! We look forward to serving you again in the future. Have a great day!

April 08, 2026

I have worked with multiple advisors for the this location. Everyone is professional, and provides updates regarding any work being performed. More

by fareno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Mohr, Michael Mirek, Clayton King, Godrey Hernandez
Apr 11, 2026 -

Hendrick Lexus Charlotte responded

Fareno, thank you for the high rating.

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