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Hendrick Lexus Northlake

Charlotte, NC

5.0
1,669 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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1,669 Reviews of Hendrick Lexus Northlake

June 04, 2024

I was very pleased with the service I received from this dealership. Was Very professional More

by Bigmac47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
June 04, 2024

Chase Ward was great! He handled all of my needs and he sent me a video of the work performed on my vechicle!!! A definite plus!!! More

by xonjordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
June 03, 2024

Chase Ward does a great job. I feel he takes care to keep me informed and very pleasant to work with. More

by Iris ham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
June 03, 2024

Chase Ward at Hendrick Lexus Northlake took excellent care of me during my visit a couple of weeks. More

by calvinward004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
June 03, 2024

pleasant customer service with chase ward , and knowledgeable service dept, dept professional and friendly staff More

by gjeffcoat72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
June 03, 2024

Service was amazing. Chase was great at communicating everything. Very reliable and dependable. The video link from real time service was reassuring and their full sta More

by Wmitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
June 03, 2024

Chase Ward does an amazing job from arrival to picking up. He kept me informed on all aspects of my service appointment. Hendrick Northlake Lexus is a great dealership, and I will continue to use them fo More

by kellie.gastley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed McCreery, John Sanacore, Chase Ward
June 03, 2024

Mark Dockx was a delight to work with. He was instrumental in me choosing to purchase from the Lexus Northlake dealership. More

by Denand
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Dockx
June 02, 2024

The best service and a wonderful environment. The snacks are great too. My service coordinator, Chase Ward is very professional and provides the best customer experience. More

by mmckinney193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
June 02, 2024

Hussain and Chase made me feel special and I knew that they would take care of everything More

by Angela
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hussain Amir, Chase Ward
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