Hendrick Lexus Northlake
Charlotte, NC
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2,837 Reviews of Hendrick Lexus Northlake
I had a amazing time there and Dylan Goodman was very amazing and helpful throughout my car buying process and answered any questions or concerns I had so thank you Dylan I wish him well amazing and helpful throughout my car buying process and answered any questions or concerns I had so thank you Dylan I wish him well More
Omar Licout and the Northlake service team are awesome! I love the service video and the follow up Omar does to make sure the understand what was presented. I love the service video and the follow up Omar does to make sure the understand what was presented. More
This rating is for the service department and in particular Jordan Carter. We had an unusual issue with the lane assist function. Jordan listened attentively, recognized the need for specialist help particular Jordan Carter. We had an unusual issue with the lane assist function. Jordan listened attentively, recognized the need for specialist help and had the specialized help drive out in the car with me. That clarified the issue, which has been successfully cured by a re-calibration. It took open minded collaboration and a positive attitude to get there. More
The time I spent at Hendrick Lexus Northlake for a service appointment was very pleasant. Jordan Carter took the time to explain what would take place and my car was ready in about an hour. Jordan cam service appointment was very pleasant. Jordan Carter took the time to explain what would take place and my car was ready in about an hour. Jordan came to the lounge and told me the car was ready and it was very clean. Everyone I came in contact with at the dealership seemed professional and cordial. More
I took my Lexus NX 350 in to the dealership for its first service. I couldn’t be more pleased. Jordan Carter was my service consultant. He explained how long it would take and then kept me updated through service. I couldn’t be more pleased. Jordan Carter was my service consultant. He explained how long it would take and then kept me updated throughout. He is extremely knowledgeable and personable. I will definitely ask for him next time. This was not my first experience with the Northlake service department. I purchased my new car here due in part to the excellent service I have always received. More













