9 Mazda Dealers near 20746near 20746

Great experience. - dwhurson

Great experience. Great people and great service. Found the vehicle I wanted at a fair price.

Friendly, efficient, met deadlines Explained all - Joel

Friendly, efficient, met deadlines Explained all steps Provided hands on demo of computer screens. Will use next time.

AJ Coffee was a great salesman and was very knowledgeable - web-fan

AJ Coffee was a great salesman and was very knowledgeable about the mazda CX-5. He made car buying a very pleasant experience.

I asked them to do the annual safety inspection earlier - Harvey723

I asked them to do the annual safety inspection earlier than the month required. They said “yes” and didn’t do it. I asked them to make sure my Michelin tires were at a specific air pressure and they didn’t do it. They took the car back and put correct air pressure but only in tires on the driver’s side. They asked if I wanted a car wash. I said no because I had just washed and wiped the water spots off the car. They returned the car to me wet from a car wash. They took the car back and wiped it down. Now I’m wondering if they did the additional $600 service they suggested and I approved. I don’t have a way to check that unless the car breaks down on the road. Also, the service representative I saw only once, Olivia. Others did her work – she’s young so I guess she was in the back having fun with the guys. Is this normal service under the new Safford management or just disregard for female customers as usual under the old Brown management? Not sure. Everyone was polite and pleasant. But I need correct service.

John Speake is an excellent salesman. - Charles Kargbo

John Speake is an excellent salesman. Professional sales icon. Kudos to him. I got my second madza from him at this establishment. Happy to have worked with him again after 5yrs ago.

I love my new car! - snbutler2000

I love my new car! I went into Safford Brown Mazda Alexandria on Thursday expecting the stereotypical dealership BUT I was pleasantly surprised. After several months of research and several dealerships later, Mazda was a constant in my search. Key players in this lovely experience were Alex Stofko, Yahya Faiz, and one of the managers. As a girl buying her first car, it is daunting, but they improved the process. Even as a ball of nerves, I was given amazing advice and customer service. They went above and beyond. I walked away feeling a bit better as I ran back to work. I came back later in the week so they could go over all the features that my car has as insisted by Yayah. so when I came back, Alex took the time to go over it and even at 22 degrees outside didn't rush and asked if I understood. I felt heard and seen and could not recommend this dealership more for having a safe car and safe process for young women. To think I was going to do business with another Safford brown Mazda in Virginia. Please make the trip to check out this one! I feel amazing about my purchase and you should too! (If I can help just one person in their search, I'll be happy.)

Very polite and helpful, even though I did not have an - js9522642

Very polite and helpful, even though I did not have an appointment they were pleased to fit me into their days schedule.

No Pressure! - CJ

No Pressure! I was online and I saw a certified preowned Mazda CX-5 2023. I was in love and I sent over my information. Rafael called me and next thing I know I’m looking at a 2024 Mazda Cx-5 CE. I was so excited now I just had to wait and see what my rate was going to be. I called the dealership and spoke with Muhammad and was informed of the rate, at that point I knew I was going to buy a brand new car. From the moment I walked into the dealership I felt no pressure and everyone was actually nice. Kamau introduced himself to me and I was blown away by his professionalism. From there I was in the finance room with Richard so friendly signing my paperwork. Now here is the crazy part. My money was held up and I couldn’t pick the car up for 3 weeks. They held my car for me when they didn’t have to. When I pick her up 2 weeks ago it’s been a wrap. I’m still in shock that I have a brand new car, I’m so overjoyed that Passport Mazda Suitland was able to work with me and my credit. My husband is going next to get him a brand new Mazda!!! Thank you Rafael for making the first call and showing a Trim I really didn’t know about.

Not Helpful at all - clahdz17

I purchased a Mazda 3 from Rosenthal, now that it is Priority they do not want to honor my complimentary oil changes. When I bought my Mazda I went with Rosenthal because of the offer of the lifetime complimentary oil changes and safety inspections. This was the main reason why I purchased my car from the dealership. I contacted the other Rosenthals dealerships in the area and now they are saying the Mazda Nissan was not part of Rosenthal they just used the name, so they will not honor anything. I have the paperwork to show this to both companies but they are just ignoring me. I now would not trust neither Rosenthal nor Priority at all.