30 ohio Mazda Dealers

I researched buying an SUV vehicle from almost every - gatto.paul

I researched buying an SUV vehicle from almost every source available - other dealerships of seven different manufactures. I spent countless hours with the Internet sites. I double triple checked the vehicles of interest on Consumer Reports. I kept reverting back to Mazda - highly rated - moderately priced across the model choices. I realized the CX5 fit my needs. Tyler Kelly sent out an email about 45 days prior to offer his assistance. Last week I finally stopped in to check out the different CX5s Mazda of Kent inventory. Marc honestly guided me to Tyler realizing he had prior contact for the lead. What a gentleman. He could’ve tried to jump to claim the potential sale but didn’t - selfless. There were many CX5s to choose from and I test drove four until I settled on one to negotiate a purchase. That’s when I realized I was dealing with a top notch organization. Never pressured by Tyler - i was exposed to Ron Delphia the finance business money guy who worked and reworked the numbers and banking finance sources. Professional and again - not a hint of pressure - he worked on my behalf to comfortably guide me to a common sense affordable decision. All the while Sales Manager Steve Colon was overseeing the progress with calm reassurance. I’ve been in sales all my life. I can sniff out manipulative pretentious sales actions in milliseconds. But that didn’t happen. It was refreshing to see a great team all working together to help me AND guide me. These guys are genuine. Professional. Helpful. Personable. Top notch. And most important? Reliable and trustworthy. My compliments.

My salesman Isaiah Belcher was very helpful, patient and - Terry R. Brown

My salesman Isaiah Belcher was very helpful, patient and very knowledgeable about the Honda Accord Hybrid I ended up purchasing. He didn't pressure me into anything extra that I didn't want on the car. I would really recommend him to anyone looking for a vehicle. He even took care of the financing!

One of the easiest car purchases I have ever made. - 5451 Din

One of the easiest car purchases I have ever made. James and everyone was most helpful.

Kudos to Preston Mazda for providing a professional and - birdcrazy

Kudos to Preston Mazda for providing a professional and welcoming environment. Vehicle shopping is not enjoyable for me, particularly as a woman. I usually find myself leaving before I'm done looking. The options can be daunting, with salespeople pushing their inventory rather than addressing your needs. And getting what you want at a price within your budget is quite the task. However, my experience here was different. Kylin Hart was supportive without being pushy; he provided thorough and professional explanations. I never felt pressured or "worked." The same goes for their sales manager. Unfortunately, they didn't have the car I was looking for, but they were still gracious and spent a great deal of time with me. Ladies, if you're looking for a car, this dealership is worth a visit.

My husband and I agreed working with Mazda of Bedford was - Rosanne D

My husband and I agreed working with Mazda of Bedford was the best car buying experience either of us has ever had. Our sales representative, Teddy Ross, was friendly, knowledgeable and respectful. The General Manager, Scott Newman, even stopped by to introduce himself and chat. I highly recommend stopping by Mazda of Bedford if you are in the market for a new vehicle.

Kris and Dave were great! I bought two cars in two... - AED

Kris and Dave were great! I bought two cars in two months from bass mazda. Both times the salespeople were great. First, I bought a 2018 cx3 from Kris. He was very easy to work with, informed and very responsive to my questions before I came in to see the car. I was over the moon about the cx3. I had it only 10 days when I, sadly, got in an accident that totaled the car. So I found myself back to square one with the car hunt. Kris sent me information about another car, a 2018 cx5, I would like. He was never pushy, only helpful and followed up on all my questions. When I went in to look at the cx5 Kris wasn’t working so Dave helped me. Dave was great. There were some rock nicks on the hood that I was not happy with and Dave scheduled an appointment to have them fixed. we made the deal and as I was signing the financing papers dave cleaned up the car, filled the gas tank and next thing you know I was out the door (even made it to my afternoon meeting) with the 2018 cx5! On my way home I noticed the brakes were vibrating a bit. I called the next day and left a message. I heard back from Kris within the hour. He assured me they will check it out and fix any issues when I come back to get the nicks on the hood fixed. Buying a used car is stressful, let alone having to do it twice! Bass Mazda, Kris, and Dave made this whole thing as smooth as possible. They were direct, responsive and worked to make sure I was happy with the deals and the cars. I highly recommend!

Phil Albert @ Classic Mazda is a great sales guy to work - MrB

Phil Albert @ Classic Mazda is a great sales guy to work with. His positive & easygoing nature makes your car shopping experience fun and satisfying. The whole team there @ Classic Mazda worked hard to make sure everything was just right during my recent ew car purchase. David

I worked with Bob Malloy and Jim Marks… an awesome team. - Cabernet1957

I worked with Bob Malloy and Jim Marks… an awesome team. Both are honest, knowledgeable and willing to go above and beyond to make the buying experience great. We love our new car. It was well worth the wait! Thanks so much!

Very good service with warm and friendly sales person. - yfan941101

Very good service with warm and friendly sales person. They reached out soon after i searched and signed up ion the website. After i schedule the visit, Philip, who is the sales person for me, give us very nice explanation on the car, understand our requirement and give us test drive. Everything went smoothly and i finally bought the new car there

They are quick to right any wrongs that happen no matter - Donttryme233

They are quick to right any wrongs that happen no matter if they are at fault or not, I told them my issue they even looked it over twice to verify they diagnosed it correctly, and quickly fixed it, thank you so much

Service here is quick and efficient. - vwleahy

Service here is quick and efficient. My service manager, Spencer, was helpful and congenial today.

Kindly and promptly took care of issue. - Subaru

Kindly and promptly took care of issue. Because only an adjustment needed to be made without removing/replacing parts, it was done as a blessing. A great big thank you to the entire team!

I have leased vehicles through this Mazda dealership for - slim1181

I have leased vehicles through this Mazda dealership for the last 5 years and have overall been pleased with their service. Dealing with the car dealership tends to go both ways, but at the end of the day having someone make you feel as though your concerns are their own demonstrates true customer service!

They have been very helpful and friendly helping with my - rauschendorferdiane

They have been very helpful and friendly helping with my questions. I recommend them to anyone looking into buying a vehicle!

We bought a very clean 2017 Mazda CX-5 for our daughter, - dw

We bought a very clean 2017 Mazda CX-5 for our daughter, and we are very pleased with our purchase.

Lindsey Moore made the process simple and easy. - dmfuller98

Lindsey Moore made the process simple and easy. She kept me informed and I was able to secure the vehicle quicker than I anticipated. She was very courteous and professional.

Very satisfying experience. - Sujay Mishra

Very satisfying experience. Brent is a wonderful sales person who helped us from car selection to explaining all the features of the car with all the required details.

I could not be happier with the service I received at - ttausch59

I could not be happier with the service I received at Mazda of Wooster. I had the pleasure of working with Kennedy Kull when I purchased my Madza CX30. Kennedy with above and beyond, she was very knowledgeable about the vehicle. She answered all my questions and helped me with all my settings. I just want to thank her for her great customer service and making this a great experience. Thanks, Tom Tausch.

They're all real helpful,nice and friendly. - Sburke0407

They're all real helpful,nice and friendly. They explained alot of things to me that I wasn't sure of.

Very rude and very unprofessional. - JenaTkv

Very rude and very unprofessional. I left in tears. I felt I was being pushed into a bad deal so when I called a family member to confirm the information I was being provided, the business manager and a sales consultant (who by the way told me he was the finance manager), did a 180 and tried to convince me I was rude for not trusting them. It was a very odd and very uncomfortable situation. Would absolutely never recommend.

Just wanted to add my compliments about the staff of - zaxxon25

Just wanted to add my compliments about the staff of Serra Mazda in Akron. They made my purchase of a Miata RF extremely smooth throughout all phases of the transaction, from initial communication to picking up the vehicle. Adam Dungan was an excellent client advisor, quickly understanding my situation and adjusting the deal as necessary to get to an agreeable price. Christine Kicos in finance had a similar customer focused approach and made the process extremely smooth. Serra Mazda truly sets an exemplary standard for how a dealership should work with their customers to meet their needs and provide customized solutions.

I recently purchase a 2020 Nissan Rogue and couldn't be - amybellar

I recently purchase a 2020 Nissan Rogue and couldn't be happier. Sales staff and manager were very helpful and provided excellent service. It is my third car with this dealership.

Great experience - C.bader19

I just bought a Mazda CX5 after driving Fords for years. I wasn't really sure what type of vehicle I wanted and the salesperson took his time with us and showed us several options. He was knowledge and very patient with all my questions. I made the right choice and love my new car.

Dealt with Glenn in sales and he worked hard for get me a - pbrowning1969

Dealt with Glenn in sales and he worked hard for get me a deal. Even though I didn’t buy I would recommend them.

A very welcoming atmosphere at Classic Mazda! - Debbie Kulwicki

A very welcoming atmosphere at Classic Mazda! Kevin Padilla was our salesperson and was excellent. I purchased a really nice car and feel I got a very good deal.

They have always been friendly and helpful and no - conner-david

They have always been friendly and helpful and no pressure. Have been dealing with Cascade for over 40 years have always been treated like family

Great Experience worth driving for from Ann Arbor - Jaclyn71

Within minutes of requesting information on my CX-9 via the website, I received a call from my sales representative, Chad Dewald. That was the beginning of the excellent service I received from him and the entire dealership. The evening we drove down from Ann Arbor to purchase the car we met the owner, Bill Gaietto, who offered to deliver the car to us so we didn't have to make another trip. We didn't think he meant personally, but he and Chad were at our house the very next day. I'm truly glad we bought our car from Mazda Direct and this great team. Thanks for an awesome car and buying experience! Jaclyn Lebert

Beware if trading in a car - MT

So I was set to buy a Cx-5. Stickiest part of my deal was a trade I had. I'd done my online research, values were 13K to 18k--and I had it appraised at 2 different dealers before I went to Brown Mazda (Toledo Oh). The lowest was 12500, the other was $13,500. Both inline with the online services assessment of the value of my car. So I thought I had some idea what I could expect. Boy was I wrong. First, the salesperson should consider a new career. He was clueless not he product, and seemed lost with the whole process. Then came the trade in appraisal. First they played games wanting to know what I "wanted" for the car. My answer was of course, "as much as I can get". Which apparently they didn't like. Their trade in valuation--$8,500. (the car was a 2011 BMW). They started with a laundry list of its deficiencies. Which only became more laughable as I continued on with my car buying (at other dealers). Ultimately, I shopped my trade to 8 different dealers, none every offered less than $12500. I ultimately got $14,750. Brown should consider outfitting their people with mask...because theirs clearly some thieves working there.

Came here due to poor experience at a dealership closer... - grumpysroadster

Came here due to poor experience at a dealership closer to home. Jillynne greeted me when I was looking for a specific color. A month went by and then I called and asked Jillynne to have an offer waiting for me when I arrived. The first offer was perfect, I got what I wanted for my trade in, and they matched the financing I knew I could get elsewhere, Very painless car buying experience!