257 maine page2 Service Centers

Very nice to work with and vehicle is always done in time - Donna 123

Very nice to work with and vehicle is always done in time they give you.

The crew at Newcastle Dodge is great to work with always - Williss32

The crew at Newcastle Dodge is great to work with always replying back to me. When I have questions. I would do business there all the time like I do now.

Dwight goes above and beyond to explain the problem and - Freeport customer

Dwight goes above and beyond to explain the problem and solution in lay-person terms. We feel in good hands knowlng he is taking care of servicing our vehicle. He has a wealth of knowledge and always gives his customers the best. Thanks, Morong-Falmouth for such an excellent staff person.

Thank you for the great service and thanks so much for - Tonia Stanton

Thank you for the great service and thanks so much for putting air in my tires 🚗 I appreciate it so much.

Our Honda HRV was brought in on a tow truck to Berlin... - hlulofs

Our Honda HRV was brought in on a tow truck to Berlin City Honda. The vehicle had just had recall work done at another dealership and was not running right ever since. Dillon, the service person we worked with, treated us so well you would have thought we bought the vehicle at Berlin City. He was always courteous and professional in all our communications and Berlin City corrected the issue with the recall and the car now runs fine. Thank You Berlin City and we will definitely be looking your way for the next vehicle!

Travis from Parts & Service - Courteous Professional! Best! - Russianred

I came in on 8/28/18 with my 91 Nissan Skyline GTR looking to get a spare ignition key cut, no one else could do it no matter which specialty shop I went to. This is a simple key with no immobilizer, but a very specific cutting pattern which is not a common one. Travis took the time to research the background when I called in advance, identified that they have the correct foreign key blank I needed, and even cut the key on a standard blank to ensure it worked before cutting into the $40 OEM one that I had purchased on my own. Stellar research and customer service - a true expert. Please give Travis at least a bonus, but more preferably a raise especially if this review aligns itself with the standard of his work quality and outcomes daily. Despite the challenge, he made it happen by connecting the needed information and made sure it was a success for me as a customer. I will always come back here for anything Nissan related, the best experience, hands down. Thank you Berlin City Nissan, and thank you Travis!

Came in for an oil change. - Nick

Came in for an oil change. Britanee met me at my car in the bay. She looked over my vehical and notified me that I was in desperate need of windshield wipers. Ordered a compledlfe set to be installed and you would not believe how well I can see now in this snowstorm. Thank you so much for your help.

Great Service Again! - Mjordan

I have experienced buying a car before with DRC but I have to say this time was even better! Jonathan helped us all the way, no pressure, and moved everything as fast as possible.

My New 2014 Taurus - shatt

Want to thank Robin for everything she did to make it possible for me to get into my 2014 Taurus. Robin went out of her way to make sure it happened even when I wasn't totally comfortable about what it was going to cost me to register the car.Robin talked to her manager and before I knew it she told me they would give me a check for 600 towards helping me register the car. Thank you Robin for going the extra mile.

Brought my 2024 xc40 in for the third time for navigation - Dave R

Brought my 2024 xc40 in for the third time for navigation issues (google). This time they did a software update and hoped this would fix it. But, it did not! I've done more research online and found one that states: When doing a cold start, its by design for the car to not activate the navigation system for the first 10 minutes or so. This is so the battery energy can be used for high priority systems such as warming up the engine. Whereas the navigation system (google) is low priority, it will not start until the important systems are satisfied. Therefore it should be considered normal for navigation to delay upon a cold start. It went on to say that Volvo someday may make a fix so that this does not happen. I think that Portland Volvo did what it could do and for that I am appreciative! Anxious to see what the future brings.

Great service, better people - Bustedvr

Service advisor is very friendly. He helped me with all my questions and concerns without hesitation. Staff is very knowledgeable and on top of things. Thank you

I've dealt with Wiscasset Ford for quite a few years. - Gogogettem

I've dealt with Wiscasset Ford for quite a few years. I've seen ownership change. Like any car dealership, they evolve. I originally knew Wiscasset Ford to be a grounded professional business which would do whatever it would take to earn your business and to make sure the customer walked away satisfied. I can honestly say that continues today. Thanks to Heidi and Matt in Service who I appreciate their professionalism and respect. Very sincerely, M. Gagnon

Found myself in South Portland with a dead battery, after - SHUNGITE

Found myself in South Portland with a dead battery, after getting it jumped I found I still needed to replace a fuse. My friend and myself could not get the old fuse out. We went to three different auto parts stores and auto repair shops and no one was able to help us with this simple task. Until I called Kia of Saco. They got back to me very quickly and helped me right away to get the fuse out of my car. Shout out to Ken who pulled the fuse and helped us put the new one in. It was a simple task but we were completely helpless until we found this dealership. Big thanks to them and definitely recommend them for their fabulous customer service, timely responses, and friendly faces.

We could not improve our experience at Lee Auburn this - Phil F

We could not improve our experience at Lee Auburn this week. John Kaiser was excellent explaining things and helping us out. John comes highly recommended. The service staff is friendly and goes out of its way to make the visit a smooth experience. No question we’d purchase another vehicle there.

We purchased our car from this dealership 3 years ago. - hhlyons

We purchased our car from this dealership 3 years ago. It was a previously owned vehicle. The salesperson was friendly and helpful, he made the sale process very easy.

Great customer service. - pmarie207

Great customer service. I wish the service department could be open Saturdays-working clients would benefit from this service.

I am very happy with my service. - hlcarney

I am very happy with my service. I got a loaner while my car was in the shop getting a scratched fixed. I couldn’t even tell that my car had a scratch once it was fixed, but also my daily schedule was not impacted at all while my car was in the shop 😊

They always provide excellent customer service. - Rmtrue64

They always provide excellent customer service. Staff is extremely helpful and they always do an outstanding job.

Fast Friendly People each time I visit Griffeth Ford. - Jeff Kenneson

Fast Friendly People each time I visit Griffeth Ford. They pick up and deliver my truck and even provide a free wash after my service which is a nice convenient service as well!

Tom Larason, the Asst Service Mgr is a wonderful asset to - Beachhikers

Tom Larason, the Asst Service Mgr is a wonderful asset to IRA Honda, Saco! He is always courteous, helpful & and keeps us posted when we bring our CR-V for servicing. The work has been good, never had any issues after leaving IRA Honda. Other personnel have always been personable & helpful. We made the mistake of going away from IRA Honda in 2019 to another dealership & its vehicle because it was closer to home but discovered we didn't care for them & their service dept was rude & didn't like it when we asked common service questions. So in 2021 we returned to IRA Honda, Saco & a certified pre-owned CR-V & we are very happy to be back! 🥰

Alexis Getchell was my service advisor. - bward1941

Alexis Getchell was my service advisor. She followed up on the difference between the estimated cost and the initial final cost, dropping the initial final cost close the estimated cost. She was knowledgable and great to deal with.

If you make an appointment you can wait and they complete - paradispeter

If you make an appointment you can wait and they complete the repairs in a timely fashion. Rebecca is very pleasant and personable. I have my son going there now as well.

Exceptional service and knowledgeable mechanics! - mbarbaria

Exceptional service and knowledgeable mechanics! Great customer service every single time there for service or repairs!!

This dealership tried to charge me thousands of dollars - Fiorenorine

This dealership tried to charge me thousands of dollars to replace a heater core and rear breaks! Brought to another autobody shop and MY HEATER CORE AND REAR BREAKS ARE FUNCTIONAL!!!!!

Emilie Crocker, service advisor is a great new addition - klane1

Emilie Crocker, service advisor is a great new addition to the dealership.. She’s got great interpersonal skills and knowledge of the cars.

I love this dealership they always do a great job very - joancountryroads

I love this dealership they always do a great job very thorough. The staff is great and waiting area is pleasant

The service guys (especially Dan and George) were - coriev

The service guys (especially Dan and George) were amazing! We were traveling from Michigan and had an issue with our Dodge Journey that they quickly solved. And they did not charge for their time. Absolutely incredible! We were so impressed!

Have a recall on my 2020 Camaro. - jpeters31

Have a recall on my 2020 Camaro. I called to make a appointment to have it done. Was told only do it at 7:30 or 1:00 which does not work with my schedule. At this point I asked to speak to the service manager and was on hold for 15 min and finally hung up.I thought the whole idea behind service was to work with your customer not here. This is the second time could not even get first oil change done because couldn't get a appointment time that works for my schedule. Also guess they don't care about the safety of their customers and family.

I had a great experience with the staff being very kind - bsonh33

I had a great experience with the staff being very kind and helpful with being from out of the area and going to a new branch of toyota for the first time.