If you are looking to get SCAMMED out of money "and" get - mpdano
If you are looking to get SCAMMED out of money "and" get a car with un-disclosed body damage, then DCH Kia of Temecula is for you! We purchased an EV6 from this dealership, which we also had a trade-in. As a prior licensed vehicle dealer in California, I know the process. I also know about full transparency, which this dealers lacks in a big way. Since I am very distant to the dealership, the deal was done online thru phone and texting the salesman. Pictures and condition disclosures were received, and all got a clear of damages. Price was agreed upon and a contract was signed.
Here's where Kia of Temecula starts to show its deceiving practice. I made the long trip with my wife to finish off the deal by doing the test drive and visual inspection. Only to find some front valence (body) damage as whoever owned it before hit a parking curb causing a small smash/crack, which was not disclosed. Non-disclosure is a big no/no in the dealership business, and I even asked the Finance Manager is they will be doing anything about it. His answer was that they sell cars as/is. Well, we all know this in the used car business, it's the non-disclosure is where I have a problem with. That's shows dishonesty. That's strike #1
At the end of completing the documents with the Finance Manager, we paid with our Military Credit Union (USAA), which they already knew about. The check was higher than the sales price, so an overpayment check is due to us. The Finance Manager stated that we would receive the check within 2-3 weeks, well it's now going on 2 months and still no refund check. I contacted the salesman (Muhammad) multiple times to have the Finance Manager contact me on why it was taking so long, he just kept telling me he would be contacting me the same day, which he never did. Now the salesman is no longer replying. That's strike #2
I've given Kia of Temecula every chance to make this right, but they no longer willing to. I have filed a complaint to the BBB and now having to give a negative feedback for everyone to know what to expect from this dealership. This is a huge waste of time and now if BBB doesn't resolve this, I am now forced to file a Small Claims Court Lawsuit. That's strike #3
As stated in my first paragraph, if you're looking to get scammed out of money and have non disclosed vehicle damage, then DCH Kia of Temecula is for you.
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