127 Wisconsin Ford Dealers

Sébastien, my car sales rep. - fredffisherii

Sébastien, my car sales rep. was personable, attentive and generous. With the help of the complete team, I came out with a great vehicle and buyer experience.

What a pleasure it was to work with the entire Lynch - lsynek19

What a pleasure it was to work with the entire Lynch staff! Patrick Smith went above and beyond from the get-go. He recently sold a car to my brother, so I already knew I was in good hands! I wasn't in any hurry to purchase a new car; I was simply just shopping around. Patrick and I initially spoke over the phone... a good 30 minute conversation. He truly listened and talked thru things with me. We scheduled to test drive a couple of cars the following weekend. I was able to free up time during the week and, with short notice, Patrick was able to accommodate. He never rushed any conversation, never pressured any decision and was gave his honest feedback on the vehicles. I fell in love with the 4Runner I test drove and schedule an appointment to come back the following weekend to pull the trigger. Patrick had scheduled PTO but came in just to meet with me and help me seal the deal. He was extremely responsive via phone and text to answer any questions or concerns I had throughout this process! Phath Ty, the Finance Director, was incredibly patient with me throughout the days; also incredibly responsive. After coming to agreement on numbers, Phath made the transaction extremely quick and easy! He took the time to explain everything, but also had all the paperwork prepared ahead of time. I was in and out within an hour! Phath and Patrick were an extreme pleasure to work with. Our family will most definitely be sticking with the Lynch group because of these two. Highly recommend purchasing your next car (used or new) thru Lynch; specifically Patrick and Phath!

Every employee did what they promised and communication - bihhandyman

Every employee did what they promised and communication was rapid & complete. Our sales representative followed up multiple time to assure she answered all questions and that we were satisfied.

Over the years of buying new cars out of the cities and - Mike

Over the years of buying new cars out of the cities and Duluth Superior area, Ashland ford this time was our first. It’s nice knowing it’s a family owned dealership, clean and modern and feels well put together. Preston our salesman and his crew found what we were looking for. And gave us options on buying and leasing. They have knowledge and resources. There is absolutely no pressure here. Nice! They listen then talk. My next car I will definitely come here first.

We haven't had a bad experience with any department. - BH

We haven't had a bad experience with any department. A good place to do business.

Excellent customer service. - Bilsluga

Excellent customer service. Great people. They were very informative and as honest as ever. I plan on purchasing my next vehicle there as well

Great service. - Joe

Great service. Good cars, and willing to work with you. I would recommend them to others.

Brian and Jason do a great job! - Troy

Brian and Jason do a great job! We wouldn't buy from anyone or anywhere else.

Scott was great to work with. - bcorcoran60

Scott was great to work with. We have been looking for at least a year for an Ford F150. On a weeknight we decided to go for a drive and ended up at Griffin Ford 15 minutes before closing. Scott came out in the freezing temps and answered questions and spent the time needed, even off the clock. Thank you Scott for going over and above on a cold winter night. The whole buying experience was great, Scott kept us informed every step of the way.

Friendly and attentive sales team! - kpanas1

Friendly and attentive sales team! Highly recommend for any new or used car in Wi.

Nick Milinkovich was very helpful with the purchase of - Mtrembly

Nick Milinkovich was very helpful with the purchase of our new Ford Pickup. We wont buy anywhere else.

I am very pleased with my 2004 Ranger purchase. - wrmlax

I am very pleased with my 2004 Ranger purchase. Andrew Berry was very helpful in finding a vehicle in my price range and the kind of vehicle I was looking for. A no BS guy but patient in dealing with a customer who really isn't sure. I love the truck.

Johnson Ford has been the very best for us. - bonelakera

Johnson Ford has been the very best for us. We’ve bought a number of vehicles from them and never had issues, whether we’ve had a vehicle in for an oil change or other kinds of service. Their sales force has always been approachable and friendly; we’ve never felt we were getting any runaround. Many thanks!!!

Very easy to work with, especially from 200 miles away! - Shelly May

Very easy to work with, especially from 200 miles away! The team was very responsive and made it easy to purchase the car I have been searching for for months!

Jacob got the car I was interested in from another lot - Newusedcar

Jacob got the car I was interested in from another lot and was available to answer all questions. It was low pressure and made it easy for me to try vehicle out and even take home for my husband and son to look it over. Great business to work with.

Ordered a new F350 Dually. - KeegsKincaid

Ordered a new F350 Dually. Great Help and communication through the whole process. They went above and beyond. Service was great!

I really wish this place was better started of great, - mm.electric

I really wish this place was better started of great, both the manager and Dustin porter were a disappointment. Apparently appointments mean nothing to this dealership. I took of and set up a day to come out there, just to be told they sold it with a deposit and waiting wire transfer, no call and be given a chance to put money down or any call. Manager called and the smart man must think people just take off work and drive hours to just look at a truck, this place needs a change, Griffin can do better than this. If your on the fence and believe this place values you, your wrong it’s like the manager says it’s just about the money.very disappointing car dealership.

We worked with Kyle and Frank and as a team they did - wayne

We worked with Kyle and Frank and as a team they did wonders. They found us the car we wanted. Even thou the car we wanted was not on their lot, Kyle search all of Wisconsin and even down into Chicago. They did not give up until we were happy. We have purchase many vehicles over our life and this experience was one of the best. Thank you Kyle and Frank. We will come to your dealership when it is time for our next vehicle.

I was told by an oil change outfit that my beloved Ford - Lynette

I was told by an oil change outfit that my beloved Ford Taurus was leaking transmission fluid. The staff and mechanics at Bergstrom found the real problem and it was repaired promptly. Mr Chris, Ms Nicole and Ms Alicia were great. ….. from now on I am only taking my Ford Taurus to Bergstrom Thank you all

Staff was very friendly. - tjgrein

Staff was very friendly. Did a nice job off keeping me updated as they worked on my vehicle.

Salesman Baha Awadallah was was very helpful in my - Russdude50

Salesman Baha Awadallah was was very helpful in my decision to purchase my vehicle, I went to look at this particular vehicle not intending to buy and ended up buying this 2015 Lexus IS 350 and very pleased. I got my vehicle that’s a Camry on steroids and love it

The General Manager was unaware of the issue regarding my - Susieimme

The General Manager was unaware of the issue regarding my review 12/24/2024. He has come up with a solution regarding the connectivity. He reached out to me. Good customer service and would recommend Cumberland Don Johnson Motors. Third new vehicle we have purchased from them and will return.

Brakes on my F-350 got wonky at the beginning of my 1000 - Ray M

Brakes on my F-350 got wonky at the beginning of my 1000 mi white-knuckle drive to Madison. I took it in to Kayser Heavy Truck service on 8/5/24, not expecting them to be able to get it into the shop anytime soon. Not only did I get a diagnosis right away, but they were nice enough to fit it into their schedule and begin repairs immediately. I also took the opportunity to have them replace the front tires and perform an alignment. Everyone I interacted with was professional, knowledgeable and easy to work with. I don’t know everyone’s name but as a team, they had me on the road the next day. Shoutout to Jeremy for not only repairing my brakes and replacing tires; he also eliminated a slow leak in another tire that had confounded two other shops in the past. Experience matters! In short, the Kayser Heavy Truck service department got the job done right and fast, and at a reasonable cost. Highly Recommended!

Very amazing team! - airamiss33

Very amazing team! Thank you Dave Loehrke, Jordan, and Lance for everything! You are awesome

I just had my Explorer driver seat heater element - mdledl

I just had my Explorer driver seat heater element replaced 11/14/24 at Eau Claire ford. It literally took them 30 minutes to replace the element but they billed me $373.89 in labor.....that's correct...$373.89 for 30 minutes of labor. I am beyond angry. They say it's because they use some system that rates how long a job should take and this was supposed to take 2.5 hours. What in Gods name could that guy have done to do the job 5 times faster than the rest of the mechanics? This is simply stealing money...pure and simple. I will never go back to EC Ford for anything. I actually bought the car there...never again for anything.

Very professional salesman finance manager, not - G.p1949

Very professional salesman finance manager, not high-pressure but knowledgeable of the product was an enjoyable purchase experience

I hesitate to generalize because I know that there are - ivybrog

I hesitate to generalize because I know that there are some sincerely incredible people that work at this company, but we have had very few service-related visits that have gone well at Les Stumpf Ford. Story time: Recently, as in the last 8 months, our car went in for service at Bergstrom and they replaced all but two spark plugs because they said that it was the reason for the lurching and hesitation of our 2018 Ford EcoSport. Fast forward to last week when my car refused to start. Against our better judgment, we had it towed to Les Stumpf (because we didn't want to send it back to Bergstrom because the tow was on our dime). And who knows, maybe the other time was a fluke, right? It was taken there last wednesday. It took the service department 5 days just to look* at it. Okay, it's busy, you might be understaffed. Fine. *And by look at it, I mean hook it up to a machine that tells you what's wrong with your car. Not actual maintenance experience as in troubleshooting mechanically. I mean, who does THAT anymore? Evidently what was revealed was that the issue was the spark plugs. My husband came down there personally yesterday in order to contest the finding, stating that we had JUST had the spark plugs replaced within the last 8 months and that maybe there's a underlying issue that we're missing. They didn't listen. His input was dismissed. They went through with it convinced that this is the right thing to do. We trusted it. We picked up our car to the tune of $340. Spark plugs, $125 hr labor costs, and an automatic $150 every time that they plug the car into a computer that tells them what's wrong with it. (They only did that last part once.) I get in my car and the service department told us that we could go right across the street to the Les Stumpf Ford used car lot where there was a car wash for us to take the car through. My husband headed home, because, I've got my newly repaired car, right? While in the car wash, my car freaks out and dies. There is a car behind me so I'm in panic mode trying to figure out how I'm going to get my car out of this car wash. I see a Les Stumpf employee walking past the car wash so I roll my window down to get his attention and to yell for him that I'm going to need some help getting out of the car wash (I got soaked doing this with some unknown chemicals 🫠.) During which time he just stands there and looks at me while I am trying to get my car started frantically, and only remarked at the fact that I was a "little too far over on one side". Okay...not everybody can read the room, I get it.🤷🏼‍♀️ My car starts just long enough to get about 15 ft outside of the car wash exit. I call Les Stumpf to let them know that they're going to need to come over across the street to help me figure out what's going on with my car that I just picked up 12 minutes ago. They send a shuttle and a technician. In the end I think it just ended up having to get towed back to the service department. So there I sat waiting to hear what the story was going to be on my car. No story, they're going to "try to fit it in between all of their other jobs". I decided since the last time my car was in there they didn't even look at it for a 5 days, I should probably just get shuttled home, and so I did. This message is not about bitterness or rage or frustration (but make no mistake there was definitely some frustration being felt) this message is about accountability. Accountability for calling yourself a service department but not really listening to your customers and offering the service that's truly needed. If this was the first time we've had a poor experience at Les Stumpf Ford, I wouldn't even think twice about it. Things happen. I get that. But when they happen at an organization repeatedly and there is no accountability, no sense of justice for the customer, I'm not sure what else needs to be said or done. The fact that there is an abysmal three stars for your service department should say it all.