23 Washington Subaru Dealers

Very fast deal process. - Yulun

Very fast deal process. Great price and friendly faculties. Not a lot of back and forth during the purchasing.

Fast, walk in service while their bldg is under - Bob

Fast, walk in service while their bldg is under construction. I experienced top notch aervice

Mary Philips did as good a job as could be expected. - tilkincynthia

Mary Philips did as good a job as could be expected. There were such long delays in finalizing our transaction that we almost gave up and left! The dealers took so long in accepting my offer that we almost left. I am 85 years old with limited time and money left! We were there for hours!!!

If buying a car can be painless, this was as close as it - Sandi

If buying a car can be painless, this was as close as it gets. From the professional sales person, Caitlin, through the negotiation process, we felt we were treated fairly and honestly. We certainly cannot say that about all our past experiences buying cars. This may be the last car we buy and glad to end on a high note!

I was very pleased with my overall experience buying a - Mark Owens

I was very pleased with my overall experience buying a Costco car from AutoNation., With one possible caveat. I wanted a pearl or ivory white Subaru outback tourism XT but was told there were none available on the lot and that one might be coming in December, but not for certain, And that there were no guarantees it would have all the options I wanted on it. So I went in ahead and bought a dark blue model, which I really like, except that it shows dirt much more than the white one I had Wanted, yet there were many white ones parked on the lot. So I suspected that I was sold a car that the dealership wanted to get rid of for one reason or another. Other than that the overall experience was very pleasant with no high-pressure sales tactics. Stephen Busby, my sales rep, was excellent, and he even delivered my Dodge truck to Sandpoint At no charge so that I could pick it up and take it home from there, which saved me at least four hours of driving and having to get a friend go with me to bring my dodge back so that I could take delivery of my Subaru. All in all it was a great experience and I think Stephen Jackson and others for all they did to make it worthwhile, Mark Owens

One of my most enjoyable and refreshingly honest car - IBoughtOne

One of my most enjoyable and refreshingly honest car purchasing experiences ever! Easy to work with on the price and not once was there even a hint of any unethical/dishonest tactics that I have experienced at other dealerships. Your experience may vary but I HIGHLY recommend Rairdon Subaru!

Mike Claggett was great to work with! - Christiansmomma95

Mike Claggett was great to work with! Super friendly, upfront, personable and knowledgeable. We are very loyal repeat customers of Capitol City Honda in Olympia…, however with the exceptional customer service we experienced today we may venture to Ballard with our next car purchase. The financial rep, Yang, was so fast and super down to earth. They both deserve a raise! Go to Carter Subaru in Ballard, you won’t be disappointed!!

Efficient and effective service department. - me

Efficient and effective service department. I will keep writing until I have placed fifteen words in this box.

Joel the salesman was very pleasant. - kathynelsonmosaic

Joel the salesman was very pleasant. I asked he not do creepy car salesman stuff, and he didnt! Felt fairly transparent. I would buy another subaru there. Joel worked at making the sale as quick as possible. I enjoyed working with him

Jared was extremely helpful in getting me into my Outback - hender.son

Jared was extremely helpful in getting me into my Outback within the price point that I needed to be at. His explanation of terms was clear, easy to understand and lacked xx which was greatly appreciated. Truly thankful for the support he and the rest of the team provided throughout this process. 10/10 would recommend.

This Subaru dealership has greatly improved its - santosas247

This Subaru dealership has greatly improved its maintenance program. I had issues in the past with less than good service, from the service writer to the technician that performed my car clutch replacement. I have to give high marks to this team and its update maintenance program. The service writer was courteous and respectful. When my car was brought into the bay for repair (thermal control unit Replacement) the technician made a video of his Initial inspection and then Subaru provided me a link to watch the video. I greatly appreciated this little attention, which eased my apprehension about doing business with this dealership. Overall, I highly recommend bringing your Subaru to this dealership for your maintenance.

I have never had anything but a good experience at Bud - bojlea

I have never had anything but a good experience at Bud clary. They are professional and quick. They really care about the customers.

I have received good service from Kendall Subaru for the - jimmir1968

I have received good service from Kendall Subaru for the last several years and previously with Roy Robinson. They are courteous and have kept our 2015 Outback running well. It now has 140 000 miles on it.

Service was prompt & friendly and performed in a timely - kowbel

Service was prompt & friendly and performed in a timely manner. I appreciated the Multipoint inspection & wheel torque.

i was unfortunate enough to have my brand new crosstrek - reistertz

i was unfortunate enough to have my brand new crosstrek catastrophically break down near this dealership. the first time they had my car for about a month, mostly waiting on parts, not their fault. they managed to rush the parts and get my car back to me in as timely of a manner as possible. that being said, the mechanics are clearly incompetent. they got my car drivable again, but less than a day of having it back, my car started making some very concerning sounds, needless to say i had to bring it back to the shop by the end of the week to correct the issue of the mechanics not torquing down bolts properly. they "fixed" that issue, but now I've been driving my car for about a month or two now, and im starting to hear the same concerning sounds in the same locations again, so i know im going to have to bring my car into the shop for the same issues. im not going back to this dealer. they cant seem to get things right the second time so im not going to try for a third. that being said, their customer service is great, their mechanics are terrible. May God have mercy on your soul if you live in Port Angeles and this dealership is your only option for a certified Subaru dealership if you need anything other than an oil change.

The worst experience I have had with any business. - evan.dyar

The worst experience I have had with any business. Brought my 2009 Outback in for service on 9/10 (Tuesday) as AC stopped working and needed an oil change and new brake pads. My assigned service provider was Mark. Note - I did not have any issues with my power steering nor was there any evidence that power steering pump was leaking when I brought the car in. They took a look at it on Wednesday (9/11) and determined AC compressor needed to be replaced. Had to order the part which should arrive over the weekend and then they could install Monday or Tuesday. No mention on phone call or anything on the written report about leaky power steering pump. I call in Tuesday afternoon (9/17). They call back say they’ll get to it on Wednesday. I get no call on Wednesday. I call in Thursday morning. Get a call back later that morning reporting that they installed the new compressor on Wednesday but immediately broke it as there was still metal shavings in the system. They are now going to have to replace the compressor and the condenser (a few more hundred dollars). Mark stated they will lie to their parts supplier and report that the compressor received was faulty so that they could warranty it and wouldn’t have to pay for and then charge me for a second compressor (acted as if this was a favor to me). Again probably won’t get the parts till the weekend. Get a call in the afternoon the next day, Friday (9/18), saying that they have installed the compressor and condenser and AC seems to be working. However, Mark reports that my power steering pump is now leaking, cost of replacement $875. Again, the leaking power steering pump had not been mentioned previously and I had no issues with it when I brought the car in. Opted to pick up the car. Already owed $2700. Pick up the car and power steering is completely nonfunctional and car is borderline unsafe to drive. Drive a couple miles home. Pop the hood and power steering pump is leaking profusely, actively dripping onto my driveway. I’m no mechanic but I do check my fluid levels periodically and this was certainly not occurring when I originally brought my car in. Call Subaru to voice my complaint. It’s late on a Friday so nothing to be done till Monday understandably. Speak with manager, Robert on Monday morning . Asks me to bring it back in to see what might have happened. Tell him I’ll bring it in Wednesday morning as I’m out of town. Bring car back in first thing Wednesday morning. Hear nothing all day. Call in near end of day. Receive call back from manager who states that even though power steering pump is right next to the replaced parts since they didn’t fully remove the power steering pump when working on the AC it isn’t their fault. Offers to “meet me halfway” and cover labor cost and replace power steering pump for $500. State that I have no desire to give them my business anymore and will be telling friends and family about my negative experience. Manger asks for more time to see if there might be another solution. Conversation gave me the impression that nobody actually looked at my car that day. I am done at this point and pick my car up. Take my car to Barnett Automotive per a coworker’s recommendation. They replace the o-ring on the power steering pump and clean up the huge mess of leaked fluid for $150 and power steering is working flawlessly again. TL;DR Avoid Dewey Griffin Subaru unless you enjoy poor communication, dishonest business practices, and your car in worse condition than it was brought in.

I just purchased over $1100. - renetaft

I just purchased over $1100.00 for new tires and an alignment on my grandsons 2024 cross trek. After picking it up from Puyallup Subaru, not even a mile away the tire light came on. Pulled into Les Schwab only to find out the right front tire had less than 10lbs of air in it. I’m very disappointed/angry that this could even happen. Hopefully the rim isn’t damaged?

This dealerships service department is the worst place I - barry.g

This dealerships service department is the worst place I have ever done business with in the entire state of Washington, I do not recommend McCurley Subaru for any service on your vehicle.

Great service - MJD88KEYS

We've always been treated well at Stewart Subaru. Here's an example of good service - Katie H had to make a new receipt after some adjustments were made. I usually get a coupon for a car wash - well there wasn't one, no big deal. A few days later a coupon for the free car wash came in the mail. Awesome!

Dishonest, caught in the act. - hillguy2600

Dishonest, caught in the act. I bought a service agreement when I purchased my new Subaru. When I brought it here for 30k service they wanted to charge me separately for the differential fluid change. I called the Security Service Center for Subaru to verify coverage and they told me that it IS included. They were going to charge me and then charge the Service Plan for reimbursement. They also did not top off my fluids, left a cap off the tires, mounted the tires wrong side out and two of the tires leaked after they changed them out.

I stopped by Dewey Griffith today to get a car wash for - bugletspapa

I stopped by Dewey Griffith today to get a car wash for my Outback as I have for almost 4 years. I have had my Outback serviced here since I got it and have been satisfied with the service. I was shocked when I was told that since I didn't buy my Subaru here, no car wash allowed. I have spent multiple thousands on service over the years but I guess that counts for nothing. This doesn't encourage me to recommend this dealership to any more of my friends and family ( I have recommended at least 2 buyers in 4 years ). It really bothers me that a successful company like this would nit pick a long standing customer and referral source. Oh well, I do have a choice and think I may take my Outback to someone that I feel cares more about me than a simple car wash. See you later. Brad and Kathy Taylor

Great customer service, small town dealership. I had a... - MG14

Great customer service, small town dealership. I had a very personalized experience with a lot of care and thought I got a very fair deal. Cliff is great!