66 Virginia Chevrolet Dealers

A fantastic experience. - john o

A fantastic experience. We got the ideal vehicle a 2023 Colorado Trail Boss for a great price. The entire team from the General sales manager, Finance manager, salesman Todd, and the internet team were all true professionals. One of the best car buying experiences ever!!

I asked for an inspection to be done and it didn’t - cgalvan2600@gmail.com

I asked for an inspection to be done and it didn’t happen. I usually get a report listing the conditions of things, but never got it. I do not look forward to bringing my vehicle in anymore. The staff at the service desk are barely professional. Past couple times I was there they barely communicated to me what was going on with my vehicle. This past time, the inside of my vehicle was more dirty than when I left it. The mechanics don’t wash their hands before touching things like my steering wheel. The stitching isn’t white anymore from last time and it was grimy when put my hands on it this time around. Also, I can tell they left my driver side door open when it was being worked on because there was dust and some white shavings in my vents and down along the inside of my door. I’m upset, and have been for a while with the Ted Britt dealership. I had a really unpleasant interaction with one of the guys in the parts department a couple times back. After three months of dreading it, I finally went back to talk to someone about my situation. The manager who I spoke to called that parts guy in to see if he would work with me, but he didn’t and was rude on top of it. The manager helped me out and made it right. Anyways, it was a bad experience and I lost trust in that dealership after that. Bringing my vehicle in again this past time was just another disappointment. I’m not the one to complain but I felt like I needed to speak up.

Great! - Happy new Trax owner!!!!!

Great!!!! I purchased my 2024 Trax from Jim McKay I was warmly welcomed by the entire team. Darreus took his time showing me the 2024 Trax RS, meticulously demonstrating its impressive features. I was thoroughly impressed--so much so that I decided then and there that the Trax was the vehicle for me. If you're looking for a new vehicle please go see Darreus at Jim McKay in Fairfax, Virginia.

Knowledgeable and professional salesmen educated me about - cgarn1021

Knowledgeable and professional salesmen educated me about the vehicle I was interested in showing in detail all the features on the new Equinox EV making the experience of buying a new vehicle even more exciting. Everyone I encountered was helpful and made me feel comfortable asking any questions I had about the vehicle and the process. I’m in love with my new Equinox EV and I will definitely be buying my next vehicle here as well.

Harrison was very helpful finding my 2017 Chrysler... - Mark Hall

Harrison was very helpful finding my 2017 Chrysler Pacifica, oing to make a big difference in my business!

My car intermittently doesn’t start after 2,000$ of work - Victurk12

My car intermittently doesn’t start after 2,000$ of work done still same issue …. Ken Houtz fixed the problem, thank you!

Gary in the service department always goes above and - Brian

Gary in the service department always goes above and beyond to make the customer happy!

Excellent - CJVA

I was in the market for an SUV and decided to purchase a Chevrolet; and I am so glad I did. The entire process was smooth and stress free. The whole Chevrolet team was polite and helpful.

PURCHASE OF LEXUS - Hokie

I was browsing Ramey’s Website and found a pre-owned Lexus which I liked. The Lexus was on their Richlands lot. I contacted them via E-mail to get more information about the vehicle and to discuss pricing. I exchanged multiple E-mails with Sidney Smith and Brandon Sheets. After we had basically negotiated a deal via E-mail, my wife and I traveled to the Ramey-Richlands dealership to test drive the vehicle. While driving the vehicle, we discovered that the windshield had a tiny chip / pit, which the dealership promptly had repaired to our satisfaction at their cost. We then finalized the deal. While visiting the dealership, we met with Brandon Sheets (manager), Christian Yates (sales), Frank Browning (sales), Eugene Hilton (sales), and Chance Moore (finance). All of them were very professional, courteous, friendly, cooperative, and helpful. This was our first experience with the Ramey-Richlands dealership, and it was very positive. We would not hesitate to deal with the Ramey-Richlands staff again for future vehicle purchases.

As a repeat customer and someone who gets all service - Chevy

As a repeat customer and someone who gets all service from the dealership I expected to be treated as a valued customer. I was not! Tried to get a new car for my daughter and had horrible customer service (stood up first appointment) and had bad experience second appt. Lots of add on fees ($2000 gas&go lol). Ex- military as well. I thought there would be more effort under new ownership. People don’t travel to Front Royal to purchase cars, it’s for people who are loyal to community. I’ll have to switch from Chevy or go elsewhere. Too bad?

Are you in the market for a new car/truck, or a great - Cheryl and Ed

Are you in the market for a new car/truck, or a great used car? If so, go see our buddy Steve Snead at Tappahannock Chevrolet. I had gone there several times just to peruse the lot because I wanted an Suv to fit my needs. Steve always came to me to answer any Questions, but he never pushed me on any vehicle. But last weekend we went there and found a gorgeous black Tahoe that I wanted so badly. Needless to say Steve made it happen and we brought that beauty home with us. Steve knows tons about cars but he is not pushy and I can't believe that my husband let me buy it! So, go see our guy and tell him the Meltons sent you! Thanks bunches Steve!!!

Had exactly what I was looking for. - rjoe6969

Had exactly what I was looking for. In and out with my new truck with no problems. Large selection for a small.town dealer......

When the service department tells you it will be 20 - Julesmonte

When the service department tells you it will be 20 minutes to button things up. Be prepared to wait an additional 2 hours to then be told they are finishing up the oil change. As a visitor to the area. I would not recommend this dealership. If they can not or just won't be honest on something so simple, how can you trust them for anything more?

The worst truck “buying” experience I have ever had. - Valvoconst

The worst truck “buying” experience I have ever had. Truck was filthy. Live ammunition left in the console. Poor communication and in the end, down right deceitful. Choose to spend your hard earned money where it is appreciated.

Staff was friendly and helpful. - aiamendola

Staff was friendly and helpful. We will return when it's time to buy a car for our youngest son!

Service department has been a joke - Pigg0302

This place is a joke brought truck in on warranty work after a month still no resolve and giving me the run around. Had them change the oil before realized how bad it was one month in my truck is low on oil when I have never had an issue with it leaking or burning oil and is now ticking again didn't have this issue prior and my warranty work still hasmt been done!

Second vehicle purchase from Malloy Chevrolet. - Melissa Eden

Second vehicle purchase from Malloy Chevrolet. Found newer model Traverse with low miles. Purchased Certified so got extra warranty. Couldn't beat the price! Made the deal, with a trade, in record time. Customer Service was excellent. My salesperson, Rich Williams, was attentive to questions and hesitations, without being pushy. Financing was quick and painless. Farid Mohajer-Vaghari, my finance manager, explained all options.

I had a problem with my door lock. Cindy went above and... - mimiberberich

I had a problem with my door lock. Cindy went above and beyond for me to have the problem taken care of. She is AWESOME!

What a great staff! - Chevygirl

What a great staff! You feel comfortable and at home. Staff goes out of their way to make your experience great!

10++++. - debbisdu49

10++++. Awesome experience with them. Treated with the most respect. This was my son’s first car and they went above and beyond!

Excellent sales and service experience! - jimmyreynolds24

Excellent sales and service experience! Love the hometown feel of the dealership. They always keep a ton of vehicles in stock and take good care of me in service. One time I was going to the beach and needed an oil change. I didn't have an appointment, but they were kind enough to get me in.

Horrible excuse for service personell. - tokheim39

My Silverado pick up broke down on I 81 North on Sept.12th. Since the truck was covered by the GM Extended Warrantee, it was towed to the nearest Chevrolet Dealership for service. That was Elliott Chevrolet in Staunton, Va. They worked on it and called when it was done. They informed me that the repairs were not covered by the GM warrantee because they feel that someone, " has been inside the engine compartment doing repairs and leaving loose bolts, etc? I tried to assure the Service Manager that this was the first that I was aware of this and didn't think the it was correct? He still denied my claim. I was forced to pay the charges to release my truck and drive it home. I then went to my home town dealer, where I have purchased 11 Chevy cars and trucks, to get their thoughts on the matter. They basically agreed with me that the repairs should have been covered and gave me written proof of that. I then contacted the Elliott Service Manager and faxed the new info to him. I called Chevrolet Customer Claims and opened a claim for reimbursement. Today, I received a call from the Chevrolet Claims Supervisor stating the Elliott Chevrolet Service Manager is standing by his opinion and is denying my claim, once again? It makes a long time Chevrolet customer, buying new Chevy's since 1966, question why you would buy the very best extended warrantee, with a new vehicle, and pay a lot of money for the coverage. Then the one and only time you have an issue, the Service Manager in a Dealership thinks he sees something amiss and denies any help. As far as he is concerned.....Case Closed! When did these guys get to act like little the complete judge and jury? Beware of this Dealership. You might get burned as I did. Trouble with my case is that I truly did nothing wrong nor did I have reason to believe that the warrantee would not be honored?

TOLD ME THEY DON"T NEED MY BUSINESS AND TREATED ME THAT WAY - yokennyr

Called the service department to order a replacement key fob for my Corvette. I asked the service manager that I spoke with, to contact my insurance person because they were going to pay for it. He told me he was too busy to call them. After a few minutes, I finally said to him " I guess your just too busy for my business, so I guess I'll take it elsewhere". He said, fine. I called back a few minutes later and I asked for the dealership manager, and was given one of owners...Fellers. I told him that I thought he might like to know that business was being turned away because service was too busy. He said that he wasn't too busy to make the call and that he would call me back. He left a message on my phone a few hours later asking that I call him back. I did twice, but didn't get him so I left two messages. That was a month ago, and I have yet to hear back from him. I guess they are too busy and don't need anymore business. So I would recommend taking your business elsewhere. I did, and had the matter settled thru another dealership in 3 days time. Fellers Chevrolet lost my current and future business. Too bad since I just moved to the area and was hoping for a good local chevy dealership.

Ripoff Artest - Dr. V

I recently visited the store to purchase a new car. I was working with a young sales person and everything was going okay until Clint the GM tried to get involved. He tried to explain that the dealer pricing was handled by Mr. Leckner himself and he agreed it was a bait and switch style price scheme just to get people in the door. He said the $999 processing fee was also just a way to get the owner paid and if he owned the store he wouldn’t charge more than $99 or no processing fee. Clint was nice but how can I trust a company who’s own GM doesn’t believe in the owners or company mission. Sounds like Mr. Leckner might want to change the company mission or hire managers that agree with his agenda. Either way I’m not buying from a company who’s own store manager doesn’t believe in their services or products worth.

Service Department is Horrible - vmisully

Not very good service, had to retur multiple times to get something fixed that they found during an oil change. When making appointment to get something fixed that they knew about. I would think they would order the parts

Rex Gordon at NNC is a great salesperson and problem solver - Larry

I purchased a truck in 2013 and admired my salesperson Rex Gordon for the work he put into finishing a sale. Recently I had some issues and called Rex again and he took care of the issues.

Absolutely appalled at the utter disrespect this... - cookds

Absolutely appalled at the utter disrespect this establishment has shown. My husband and I have been researching to buy a new truck for months. We spent numerous hours online looking at options and inventory. We were excited to see that the Chevrolet Silverado 1500 Trailboss LT was in stock at a local dealership (Whitmore). We were off on MLK day, and planning to purchase a truck after all of our research; and a bonus that we could support a local business. However, when we arrived on the lot (9:15am) there were no other customers, but yet no one came out to greet us — we had to go in and ask for assistance. Once inside, my husband inquired about a test drive. The sales representative (while still sitting at his desk), asked my husband what his credit score was, my husband informed him that he had outstanding credit. Next, the salesman, still sitting asked, “well do you have a co-signer lined up? Because that’s a pretty pricey truck!” Absolutely appalling and completely disrespectful! Never once did this individual introduce himself nor offer any information about the vehicle. He did however assume that my husband must be too poor to afford a “pricey” truck, advertised at $50k (the going rate for trucks nowadays) just by walking in the front door. Outraged, I called and asked to speak with the owner so we would have an opportunity to discuss; but he too has refused to return any calls. Ultimately, we drove to Priority Chevrolet in Chesapeake and purchased that “pricey” truck with no issues! Do not recommend this dealership; please find other alternatives. Updated: Still no response from the dealership about the lack of professionalism and total disrespect. However after viewing photos on the dealers Facebook page, we are able to identify the salesman who refused to assist us, James West.