35 Virginia Buick Dealers

Awesome job, nice people, great customer service ready to - anselme70

Awesome job, nice people, great customer service ready to help . Take time to explain the problem. Thank you

Great customer service from everyone I interacted with, - ADOLFO.MARTINEZ757

Great customer service from everyone I interacted with, especially Mr. Ives. Professional, patient, and willing to explain what work could and should be done to the vehicle being brought in that day.

I recently had my car serviced at Duke Automotive. - hooknrod

I recently had my car serviced at Duke Automotive. The service I received stretched out for a while (parts availability) and through it all the service department was courteous, informative and helpful. I especially appreciate the interaction I was able to have with the shop foreman and lead mechanic. Very helpful.

Julian was awesome helping purchase my truck will - John Hall

Julian was awesome helping purchase my truck will recommend to friends and family good job thank you

Dealership and Dave Williams were easy to communicate - darleneiboyles

Dealership and Dave Williams were easy to communicate with because of their friendliness and knowledge of the vehicle. Even after purchase, he followed up with calls to check on our satisfaction and to answer any question. Highly recommend to purchase a vehicle at this dealership and ask for Dave Williams!

Patiently answered my questions. - pau

Patiently answered my questions. Advised on near- and long-term actions needed for preventative maintenance. Direct interactions with personnel were courteous and professional.

Great sales and support. - mike C.

Great sales and support. Tim Carey was my rep and he guided me thru the different Features and Trims for the Denali 2500 PU. Made it real easy to purchase the new one and a good price on my trade-in.

It took 7 hours to do the work did not know it would take - bdkdmk

It took 7 hours to do the work did not know it would take long to do the work.

A huge thank you to Maritza for going above and beyond to - Jim W.

A huge thank you to Maritza for going above and beyond to help me recover a refund! Couldn't have done it without her. Great customer service!

Great dealership, they got my Escalade oil change time in - Alejandro Cortez

Great dealership, they got my Escalade oil change time in record breaking times! I will be definitely returning.

Had engine problem while encountered to Florida from - Jimfergusoncartage

Had engine problem while encountered to Florida from Canada. John in service took me in at 8am and said I would be out by noon. Out and on my way at 11.30. Fantastic experience. Would highly recommend them

Ka Tari Brown fit me in and was incredible helpful and - pbossdorf

Ka Tari Brown fit me in and was incredible helpful and kind. I so appreciated his help to get my car taken care of!

This dealership is top notch. - Sean D

This dealership is top notch. I was in and out and they gave me a great deal on a brand new GMC Terrain. These are good people who value their customers.

Harrison was very helpful finding my 2017 Chrysler... - Mark Hall

Harrison was very helpful finding my 2017 Chrysler Pacifica, oing to make a big difference in my business!

Service department scheduled a recall repair, then tried - Kris Stewart

Service department scheduled a recall repair, then tried to upsell for other repairs. They did not call or text to say the truck was ready. Dropped off at 7:30 am, finally went to service department to pick up truck, it was done at 3:00 pm. I left phone messages and texts prior to going back, and asking when it would be done. Receptionist called after I had already picked up the truck. First time at this service department and most likely the last.

A pleasure to visit! - Milesdoherty2

A pleasure to visit! Friendly, professional sales people who really listened to my wants and needs. Gave me an honest and fair appraisal of my current vehicle in the event I wanted to trade it in. Highly recommended!

My car intermittently doesn’t start after 2,000$ of work - Victurk12

My car intermittently doesn’t start after 2,000$ of work done still same issue …. Ken Houtz fixed the problem, thank you!

They are the worst dealership when it comes to repairing - stevenhatchett2

They are the worst dealership when it comes to repairing your car telling you that they can't fix something and that all the car models that I have the GMC terrain have the same grinding noise when you back up the car they can't check the transmission because there's no dipstick but when I went on the internet for the GMC and told them there is a way to check you'll transmission fluid they asked me that I believe everything I see on the internet so I can't get no result so I'm going to just post everything I can on the internet I'm sorry they treat me like a peasant but I'm sorry also that I bought that GMC terrain

Excellent - CJVA

I was in the market for an SUV and decided to purchase a Chevrolet; and I am so glad I did. The entire process was smooth and stress free. The whole Chevrolet team was polite and helpful.

PURCHASE OF LEXUS - Hokie

I was browsing Ramey’s Website and found a pre-owned Lexus which I liked. The Lexus was on their Richlands lot. I contacted them via E-mail to get more information about the vehicle and to discuss pricing. I exchanged multiple E-mails with Sidney Smith and Brandon Sheets. After we had basically negotiated a deal via E-mail, my wife and I traveled to the Ramey-Richlands dealership to test drive the vehicle. While driving the vehicle, we discovered that the windshield had a tiny chip / pit, which the dealership promptly had repaired to our satisfaction at their cost. We then finalized the deal. While visiting the dealership, we met with Brandon Sheets (manager), Christian Yates (sales), Frank Browning (sales), Eugene Hilton (sales), and Chance Moore (finance). All of them were very professional, courteous, friendly, cooperative, and helpful. This was our first experience with the Ramey-Richlands dealership, and it was very positive. We would not hesitate to deal with the Ramey-Richlands staff again for future vehicle purchases.

I purchased a used vehicle 6 months ago and it has been - Sharmesawilliams

I purchased a used vehicle 6 months ago and it has been back in twice for maintenance. 1st my brakes were squeaking very loud and maintenance said it was a GMC issue so there's nothing they can do and now my Transmission is going out on the vehicle. I'm thinking it's time to get a lawyer. I don't have a loaner car to get to work I'm very upset because how can I pay for my over priced used vehicle I purchased from Lindsey GMC and I can't get to work. I had so much faith in this dealership but they are not keeping up to the standards they portray.........so disappointing

Bought a lifted z71 diesel truck front bumper had some - School bus 111

Bought a lifted z71 diesel truck front bumper had some paint coming off of it the told me at the time of purchase they would take care of it it’s been almost a month now and nothing they won’t even respond to my text buyer beware they say one thing to get you to purchase and after that forget all about you would never purchase another vehicle from them

Staff was friendly and helpful. - aiamendola

Staff was friendly and helpful. We will return when it's time to buy a car for our youngest son!

Awful experience at the service department. - 2cats

Awful experience at the service department. Not first time that had to take vehicle back for them to fix their mistakes. The service manager does not return phone message and is not easy to work with and does not have good customer service skills. They don't want to take accountability for their lack of knowledge on certain vehicles or when they damage part of your vehicle and then try to claim that is the way it is supposed to look.

10++++. - debbisdu49

10++++. Awesome experience with them. Treated with the most respect. This was my son’s first car and they went above and beyond!

Excellent sales and service experience! - jimmyreynolds24

Excellent sales and service experience! Love the hometown feel of the dealership. They always keep a ton of vehicles in stock and take good care of me in service. One time I was going to the beach and needed an oil change. I didn't have an appointment, but they were kind enough to get me in.

STAY AWAY FROM THIS SERVICE DEPARTMENT! - Wise Green Owl

I recently scheduled my wife's Subaru Outback for routine maintenance at this dealer's service department. The car was supposed to have the oil and oil filter changed, spark plugs replaced, and air cleaner installed. My wife dropped her car off for a day and brought it home the next evening, PRESENTING ME WITH A BILL FOR $1352.37!!!! The dealership did not do the work I had requested; rather, they did something called "Premium 60K Service". I contacted the Service Manager and expressed my outrage. He promised to check into it and call me back. One of his service technicians called about an hour later and claimed that "my wife had requested the additional work." Now, my wife knows nothing about auto maintenance and would not have understood any jargon which may have been used. But there is a much larger issue at stake here, and that is THE ABUSE OF CUSTOMER TRUST!!! When I schedule a vehicle for maintenance at an auto dealership, I expect them to do the work I have requested, AND NOTHING ELSE. If they think additional work is necessary, they should CONTACT ME FIRST!!! We will never visit this dealership again, and have made a point of telling everyone we know to avoid them. If anyone ever suggests you do business with them, I suggest you RUN, NOT WALK, AS FAST AS YOU CAN IN THE OPPOSITE DIRECTION!!!

Excellent buying experience! - jimmyreynolds24

Excellent buying experience! Made the process very simple and made sure ti go over the vehicle really well. And I like their service department.