52 Texas Volkswagen Dealers

Excellent car selection. - sermiranda

Excellent car selection. Exceptional service, no pressure and relaxed atmosphere. I love this dealership. It was a very smooth experience and we highly recommend them.

If you want an honest deal, this is your dealership to - Ceharris61

If you want an honest deal, this is your dealership to go to. Willy went over and above to help me get into the vehicle I wanted.

I got fabulous assistance buying my car from Kathy Parks. - Jen

I got fabulous assistance buying my car from Kathy Parks. She went above and beyond getting everything ready for a smooth transaction and picking up vehicle. She had it setting and waiting for me when I arrived at dealership. Kathy went further on helping me set my phone.up to car and navigation. This is the 3rd vehicle I have bought from her She is GREAT

CONSUMER WARNING: BE CAUTIOUS BEFORE DOING BUSINESS - Dutchbros

CONSUMER WARNING: BE CAUTIOUS BEFORE DOING BUSINESS WITH THIS VOLKSWAGEN DEALERSHIP My experience with this dealership has raised serious concerns about its pricing transparency, sales practices, and willingness to put advertised offers in writing. Based on my experience, I strongly encourage prospective customers to exercise caution before visiting or committing to a purchase here. The dealership advertises that it will match or beat competing prices, yet when it comes time to substantiate the advertised offer with a written deal sheet, we were met with resistance. Rather than providing clear written documentation of the proposed terms, we were told that sending deal sheets was not the dealership’s responsibility and were pushed toward coming in person. That raises a fundamental question: If the advertised deal is legitimate, why is there such reluctance to put the numbers in writing? Consumers should not have to drive to a dealership, spend hours negotiating, or sit through a sales presentation simply to discover whether an advertised price is genuine. Customers deserve transparency about the selling price, applicable incentives, dealer-installed accessories, fees, and other conditions before making the trip. When a dealership promotes an attractive offer but will not clearly document the proposed terms for a customer to review in advance, it creates the appearance of a potential bait-and-switch sales practice. At a minimum, it undermines consumer confidence and raises legitimate questions about whether the advertised deal can actually be obtained on the terms presented. We dealt with Joseph Velasquez, a sales manager, during this process. Our experience left us deeply dissatisfied with the dealership’s approach to transparency and accountability. The dealership’s claims of reputable, family-owned business values mean little to consumers if straightforward questions about advertised pricing are met with resistance instead of clear answers. To be clear, we have already filed complaints with the Texas Department of Motor Vehicles, the Texas Attorney General’s Office, and Volkswagen corporate. We also intend to file a complaint with the Better Business Bureau. We believe consumers should be able to make informed purchasing decisions without being pressured into visiting a dealership before receiving basic written pricing information. MY ADVICE TO ANYONE CONSIDERING THIS DEALERSHIP: * Do not rely solely on an advertised price or a promise to match or beat another dealer’s offer. * Request a written, itemized out-the-door price before making the trip. * Ask for all applicable incentives, dealer fees, add-ons, and conditions to be disclosed in writing. * Keep copies of advertisements, text messages, emails, and all written communications. * Do not assume that the price discussed verbally is the price you will ultimately be offered at the dealership. A trustworthy dealership should welcome informed customers, answer reasonable pricing questions, and make its proposed terms clear. Written transparency protects both the customer and the business. Based on our experience, I cannot recommend this dealership. The refusal to provide the written pricing documentation we requested, combined with the insistence that we come to the dealership first, has seriously damaged our confidence in its sales process. Consumers work hard for their money and deserve honesty, transparency, and respect throughout the car-buying process. Do your homework, get everything in writing, and think carefully before investing your time in a dealership that will not clearly document its offer upfront. BUYER BEWARE. Verify every number before you make the trip.

I originally made a comment after a stressful sale after - KennethS

I originally made a comment after a stressful sale after leaving the dealership with my husband after speaking with VW finance Kathy was very helpful still have not received a call from the dealership. We are changing only because ok Kathy and at the end of the day my husband has to keep the car the process seemed rushed we should have ask questions we failed terribly not asking questions. Previous review deleted due to overall someone listened to our concerns.

Was quick , no hassle visit, everything taking care of - Rogerjennings1968

Was quick , no hassle visit, everything taking care of with no complaint and reasonable pricing

Chris Brown is one of the best salesman I’ve come across... - Kdutton33

Chris Brown is one of the best salesman I’ve come across at any car dealership!!! He’s very knowledgeable about the vehicles, even the used non-VW, ones we looked at, and bought. He is also very patient, we had three kids with us the whole time. And lastly, he is very personable. We enjoyed the shopping experience because of him! Thank you Chris!

The staff at VW Corpus was absolutely fabulous. - Jeckhardt

The staff at VW Corpus was absolutely fabulous. They made my car buying experience so easy! This is the second car I have bought from them in the past 3 yrs. Love my new Atlas!

VERY UNHAPPY If I could give them a zero rating I would. - rwhassen

VERY UNHAPPY If I could give them a zero rating I would. Do not buy from these people. They do not keep their promises and falsely inform you about their services. We live about 36 miles from Onion Creek VW. That trip through rush hour traffic takes us about 1 hr. We bought an auto there and then purchased an extended warranty from them too. They promised us that the extended warranty could be used anywhere – otherwise we would not have bought it. We had occasion to use the warranty about 8 months after purchasing the car. We were told we have to bring it to Onion Creek VW for any repairs under this extended warranty. We called Onion Creek VW to complain about the situation and were told we’d have to speak to someone in the Finance Dept. We called 3 or 4 times and were promised each time that someone from the Finance Dept. would call us back to help resolve this situation. We never got called back. Every time we called them it felt like they were just blowing us off.

Professional, knowledgeable, and patient! - Yanna

Professional, knowledgeable, and patient! I was fortunate enough to get Brandon as my salesman! He listens and will do his level best to get you into the vehicle you want!

Best dealer, very attentive and they work hard with... - mbashawry

Best dealer, very attentive and they work hard with you. Mr. Geter knows a lot about Volkswagen vehicles, he helped me and showed so many cars till I found the one I want. Ms. Ables is very attentive and a hard worker. If you are in the market for a Volkswagen, visit DeMontrond Volkswagen in Houston they will make sure that you leave happy with a car too.

PAYNE BROWNSVILLE has outstanding service. - teresarevesz12

PAYNE BROWNSVILLE has outstanding service. David Duran, Service Manager, personally, took my call and personally, set up an appointment for my 2025 ID4 that needed to to get to the dealership asap. I appreciate David taking my call on a Saturday, and giving me an appointment the following Wednesday. My car had an issue that warranted getting to the dealership as soon as possible. I will drive 100 miles round trip & out of the way to get great and dependable service from someone that took my call and was willing to help me. THANK YOU PAYNE BROWNSVILLE FOR EXCELLENT SERVICE FROM DAVID DURAN, SERVICE MANAGER:)

This is a fraudulent dealership. - Demilade Daramola

This is a fraudulent dealership. They intentionally sold me a vehicle with a bad transmission. The GM Chris lied the vehicle got inspected. Don't purchase from here.

10 out of 10 Overall Experience! - srichmill

10 out of 10 Overall Experience! I highly recommend this location in North Fort Worth. No stress No haggling No “used car salesman” antics - Joanna was great, honest, truthful, patient and explained everything in detail and answered all of my questions. The store manager Santos, helped out in the process too- made coffee - adjusted my seat - took care of business. He was great. I truly feel my business was appreciated and that means a lot to me. And I LOVE my car! Thank y’all so much!

I reached out to Patterson Volkswagen of Tyler about an - kayla_wilkinson

I reached out to Patterson Volkswagen of Tyler about an ID. Buzz and worked with Cody White. From the start, I explained that we live over an hour and a half away, have three young kids, and needed to handle as much as possible over the phone before making the drive. Also explained that this was not a necessary purchase, just getting a feel for what can be done. I filled out the credit application, sent detailed trade-in info, photos, and payoff. I also explained that I was aware we would have negative equity. Despite asking multiple times, Cody refused to give me the vehicle’s actual price. When I said the quoted payment was too high, his response was, “If the payment is too high then the price of the vehicle shouldn’t matter.” That’s not only disrespectful, but completely backwards for anyone making a major purchase. It’s not about affording the payment, it’s the fact that no one wants a super high payment if it isn’t necessary. After several polite attempts to simply get the selling price and trade value, I was told, “Thank you for your time,” without any answers. I was prepared to buy, but the lack of transparency, dismissive attitude, and unwillingness to provide basic information completely ruined my trust. If you value honesty and clear communication, I would look elsewhere. This is very disappointing for the VW brand

I recently stopped by Rockwall County Volkswagen to test - Laz

I recently stopped by Rockwall County Volkswagen to test drive a VW Arteon, I couldn’t be happier with the entire experience. From the moment I walked in, I felt welcomed and genuinely taken care of. A huge shoutout to my amazing saleswoman Laporsha she was patient, knowledgeable, and truly went above and beyond to make sure I found exactly what I was looking for. She made the whole process feel easy and stress-free, which I really appreciated. The finance managers, Drew and Azhar, were equally fantastic. They explained everything clearly, answered all my questions, and made sure I got the best deal possible without any pressure or surprises. I had the opportunity to work with Drew at Audi Dallas last year and he continues to be equally as friendly, knowledgeable and overall great experience. During this transaction I worked more with Azhar, and he was equally amazing! Very detailed, and takes his time to explain all of the numbers in Finance and helps you add additional coverages like an extended warranty and GAP, but most importantly he’s very straight forward about the coverages, provides a great price for them and really is interested in what is best for the customer. Lastly, I want to thank Sam, the sales manager, for running such a professional and friendly team. Sam and stepped in and made sure I had the best deal possible. Sam did not make me feel pressure, and truly also cared about what made me as a customer happy. It’s clear that customer satisfaction is a priority here, and it really shows in how they do business. I’m very happy to see this family owned dealership here in our small town of Fate, Texas. They are truly the definition of Southern Hospitality in a car dealership form. If you’re looking for a new or used Volkswagen and want a smooth, honest, and enjoyable buying experience, I highly recommend checking out Rockwall County Volkswagen and be sure to ask for Laporsha, Azhar, Drew or Sam, they were all amazing to work with.

Had my car for a month and still telling me they don't - dixie

Had my car for a month and still telling me they don't know what's wrong and it's not their fault they are short handed. Extremely rude and unimpressive reps at the desk. Didn't even look good from their phones or tablets when we walked in the door and then acted very put out because they had to get up and help us I was treated very rudely by Nicole in particular and have been told several times by the service manager he can't figure it out and that they're understaffed it's not his fault but here it is a month later and I'm out my car this will be the second rental car that I've had to pay for to take a trip out of town because the loaner they gave me they said they weren't don't allow animals in and I have to go take a trip to Austin to go see a doctor and my service animal has to go with me when I brought up my service animal I was told by Nicole I sure hope you clean it up good or we're going to charge you $250 as if I was inconveniencing her by even having to get a loaner after they've had my car this long I will probably sell my car as soon as I can get it back if I ever get it back and I'll never do business with Volkswagen again hopefully I can at least recoup some of the money that I wasted on paying for the extended service or the warranty package that when Brian sold it to me after I'd already paid the money for the car this was after an extra the selling point was I wouldn't have to worry about it if something went wrong with the car and they would be able to help me to get back on the road as quickly as possible I received no help nothing but poor attitudes and excuses I feel like I have been lied to and misled everyone was very nice to me when they tried to sell me something and they were really nice when they took my check for the car and the check for this warranty coverage however when I come to use what I've paid for I get treated like they can't be bothered and can't even give me a reasonable explanation of what's wrong after a month this is inexcusable and not acceptable to me