413 Texas Ford Service Centers
The unpleasant experience of auto damage was turned into - Teyeager
The unpleasant experience of auto damage was turned into a pleasant experience by Edwin and the entire staff at AutoNation. Edwin is extremely knowledgeable in all aspects and went out of his way to be helpful.
Lewisville Ford was the ONLY FORD DEALER IN THE AREA that - BrokePowerboost
Lewisville Ford was the ONLY FORD DEALER IN THE AREA that would agree to do more than an oil change on a Saturday, and what a PHENOMENAL job they did. Our F150 TURNED OFF on I35 Friday at 4:32pm. Got it to Zach Nixon and the folks at Sam Pack Ford and the went above and beyond diagnosing the problems. I would not ever hesitate to go back to them for anything. Thank times over.
Top Reviewed Service Specialists At This Dealership
Service Advisor
Very friendly and keep us informed on the progress of the - salazardavid6619
Very friendly and keep us informed on the progress of the work that was done on the vehicle
Great customer service from moment of driving in, through - janet.rogers01006
Great customer service from moment of driving in, through the process and delivery of my car. Employee Omar and Apollo provided a delightful experience!
Service Drive Manager
Had a recall to get done , first call another - gwhite
Had a recall to get done , first call another dealership they gave me the runaround, and told me it would take three months to fix. Cavender did it in two days.
Great sales staff and easy to work with. - mikebrathole
Great sales staff and easy to work with. We appreciate all the care with the purchase of our new truck!
Service Manager
SERVICE ADVISOR
Cheyenne was outstanding! - clairez
Cheyenne was outstanding! She should a 10 for her outstanding service for my car repair!
Great work, and great customer service. - Q7
Great work, and great customer service. They took care of me when I came in for a consultation until I picked up my vehicle.
The service dept is wonderful and they are good honest - Glynnda.paul
The service dept is wonderful and they are good honest and knowledgeable people . You can trust their commitment and caring for your vehicle.
Hillsboro Ford and their staff were very gracious and - david@griffinrx.com
Hillsboro Ford and their staff were very gracious and professional. They got me an estimate for the repair work and had the car repaired. After the repair they made arrangements to deliver the car to my residence. Outstanding customer service. I will only use Hillsborough Ford in the future.
Quick service, they got my vehicle in and out in record - Bgilbert4
Quick service, they got my vehicle in and out in record time. Will definitely be back
Service Technician
great service, very thorough and professional. - JEMCCOY3
great service, very thorough and professional. Highly recommend this dealer. Love the mobile service as well.
Jay kept me in the loop and updated throughout the entire - Andrew Rodriguez
Jay kept me in the loop and updated throughout the entire process. I hope to never get into another accident again, but if I do, I know exactly where to go and who to ask for. 10 out of 10. I will def recommend Autonation Collision Center to all of my contacts!
I was able to get help right away. - chavez.sabrina23
I was able to get help right away. And I love the waiting room. I wasn’t uncomfortable at all and they kept me updated on things about my car. It was also very clean.
Amaizing customer service starting with the receptionist - marthad450
Amaizing customer service starting with the receptionist and DeMarcus who was in charge of my car knew that I couldn't get a rental car while my car was in their shop and he work in my car within timely manner so I can have it back at soon as possible. Overall they all are very efficient. Thank you,
Very professional staff, had my car in and out of the - Ifndz
Very professional staff, had my car in and out of the shop with great results!
Auto Nation Arlington, Texas - Thanks to Amber, for her - OrvilleObiwan
Auto Nation Arlington, Texas - Thanks to Amber, for her knowledge and professionalism in handling this matter. I had to replace a tire under the road hazard warranty we bought with our new Maverick in July. This was the first time I had met Amber. Another service agent was also involved in closing out the case when I came to pick up the vehicle. Thanks for the good service.
The person, Peyton, who inspected my vehicle was great. - STEPH FREUNDNER
The person, Peyton, who inspected my vehicle was great. I’ll be back again just for the customer service and the care the workers have for serving these vehicles.
I do apologize to Alex from car services I did mentioned - EVE
I do apologize to Alex from car services I did mentioned I would put up a review when I have the chance. My apologies Alex. Will first of all thank you for going above and beyond. Keeping your words and the best part was the actions you took to get the most difficult job done. Big Red is doing amazing now. She A/C unit working well. I appreciate you all who took part in this small but big project getting it done. Also thank you to Jimmy or Jim I'm not sure whom I spoke with in services department. Thanks for all your great communication skills to get the job done well done.
Customer Relations Manager
Came in for service, and I was in and out very quickly, - crawfordc0207
Came in for service, and I was in and out very quickly, and all of the staff was extremely friendly.
Was able to get a next day apt for an oil change when - Paul
Was able to get a next day apt for an oil change when arrived in town after 5 weeks of travel. Work completed on schedule.
Parts Advisor
I was very satisfied with the service that they provided. - Chacha53
I was very satisfied with the service that they provided. They did an excellent job on my cars body work. And Kevin Hendrickson was great in keeping me informed about the work they were doing. He constantly kept me informed on how and what they were doing. I would recommend this body shop to my family and friends. The customer service was out of this world. If I need to I would go back again.
Great job and professional experience! - Amulinax
Great job and professional experience!!!! Definitely will return to this location!!!! Definitely Worth the trip!!!!
The dealership is awesome and takes care of my family - Smaddox83
The dealership is awesome and takes care of my family everytime! We enjoy doing business
The service team at BTF are top notch. - tisdalehk
The service team at BTF are top notch. Our Advisor Chance Turner is first rate. Danny F has been the leader there through 4 new cars for my family. We drive past 5 ford stores to bring our cars to BTF.
Mr Rick greetd me at my car and gave me Excellent service - tammyburnett
Mr Rick greetd me at my car and gave me Excellent service He is the best
Very busy place but the quality they put out is top - TTIME901
Very busy place but the quality they put out is top notch. And they’re very friendly
Just want to commend the customer service of Chance - gal_tata
Just want to commend the customer service of Chance Johnson of their Parts department. He was patient and competently guided me through the process of parts ordering. His service and demeanor represents highly Sam Pack Five Star Ford Carrollton. My thanks to Clay Young, too, of the Service department for accommodating my inquiries despite his so busy schedule.
Service Writer
Christina expedited the work on my vehicle from a car - Parsons
Christina expedited the work on my vehicle from a car wash incident. The work was done in a reasonable time working with the Hartford auto claim in July.
Lorraine of AutoNation Ford in Frisco was very helpful - gardnerduke
Lorraine of AutoNation Ford in Frisco was very helpful and transparent during the work on my car. Her communication both before my appointment and during the appointment were very much appreciated. She even had my car delivered to me so my wife didn't have to leave work. I would highly recommend visiting her at this dealership.