413 Texas Ford Service Centers

Lewisville Ford was the ONLY FORD DEALER IN THE AREA that - BrokePowerboost

Lewisville Ford was the ONLY FORD DEALER IN THE AREA that would agree to do more than an oil change on a Saturday, and what a PHENOMENAL job they did. Our F150 TURNED OFF on I35 Friday at 4:32pm. Got it to Zach Nixon and the folks at Sam Pack Ford and the went above and beyond diagnosing the problems. I would not ever hesitate to go back to them for anything. Thank times over.

Very friendly and keep us informed on the progress of the - salazardavid6619

Very friendly and keep us informed on the progress of the work that was done on the vehicle

Friendly knowledgeable staff working together to assist - Ron

Friendly knowledgeable staff working together to assist me in finding out what is wrong with my truck

Had a recall to get done , first call another - gwhite

Had a recall to get done , first call another dealership they gave me the runaround, and told me it would take three months to fix. Cavender did it in two days.

I have been familiar with this dealership for a few years - Cathy

I have been familiar with this dealership for a few years now. I have never regretted this choice. I work in another town that has another Ford dealership not even an 1/8 of a mile from my work & I refuse to go there. Four Star has always cared about it's customers! Ryan went out of his way to accommodate me; working around my job. They are absolutely the best in Sales, they have the best mechanics and best service depth there is!! Four Stars Ford in Jacksboro is the best dealership there is. Thank you so much Ryan Meyers, I really appreciate you.

Chris was great at keeping me informed on progress from - trkevaughn

Chris was great at keeping me informed on progress from start to finish. Repair was done right. I am very pleased.

I couldn't be more pleased with the service provided. - joecalabrette

I couldn't be more pleased with the service provided. Special thanks goes to Kevin Deras, the estimator, who answered all my questions (and I had several) and kept me informed every step of the way. The work was completed on time as estimated, the repair excellent, and the car when provided me was absolutely spotless. I would not hesitate to recommend AutoNation to my friends (but hopefully I wouldn't have to).

The service dept is wonderful and they are good honest - Glynnda.paul

The service dept is wonderful and they are good honest and knowledgeable people . You can trust their commitment and caring for your vehicle.

Being a Ford owner is one of the most frustrating - jdewsoniii

Being a Ford owner is one of the most frustrating experiences I have had. It has taken Ford Customer Service and two dealerships (including Shamaley) months to fix my dysfunctional 2024 Ford Explorer. My original service advisor just stopped returning my calls and following up with me from Shamaley. Then, on the verge of hitting a breaking point, I was fortunate enough to have Mario Villanueva as my new service advisor. He continued to keep me updated and informed multiple times a day as to the status of my repair order on the replacement for my center console display screen (that stopped working all together after owning the car for a month...Ford - your quality of work and customer service writ large is garbage, thankfully you have Mario batting clean-up for you and saving the name of your company with me despite whatever home-spun stories the execs up in Detroit tell themselves). The only service advisor I can say gives Ford and Shamaley Dealership a good name based on demonstrated work ethic and customer obsession is Mario Villanueva, I appreciate you!

My services were completed and delivered as promised. - Marshall

My services were completed and delivered as promised. I will use this service department again.

Since my friends’ family owned body shop was sold, - phillip.plyler

Since my friends’ family owned body shop was sold, AutoNation Collision Center - Austin is my sole go to based on recommendation from our insurance provider. The customer service is exemplary; the quality of work is outstanding; I am continually impressed with their professionalism and customer service; we have developed a long-standing relationship with the shop and the staff; the shop provides updates each step of the process and we are never left wondering about timelines; Charles runs a terrific operation and the thoroughness is appreciated. In summary, why go anywhere else? When Charles informs us the vehicle is ready, we take him at his word! By the way, even the tire pressure is correct when I checked…it’s details like this that confirm the shop is excellent.

I had a great experience with the service department. - Alzani

I had a great experience with the service department. My car was done when promised and looks amazing!!

I was able to get help right away. - chavez.sabrina23

I was able to get help right away. And I love the waiting room. I wasn’t uncomfortable at all and they kept me updated on things about my car. It was also very clean.

Great and friendly service and made me feel right at home - Rodney H

Great and friendly service and made me feel right at home while I waited on my vehicle.

Randy is the best adviser ever, I would not trust my - RANDYKOTCH

Randy is the best adviser ever, I would not trust my vehicle with anyone else.

Amaizing customer service starting with the receptionist - marthad450

Amaizing customer service starting with the receptionist and DeMarcus who was in charge of my car knew that I couldn't get a rental car while my car was in their shop and he work in my car within timely manner so I can have it back at soon as possible. Overall they all are very efficient. Thank you,

Jordan and the staff at AutoNation Collision were very - nancy4275

Jordan and the staff at AutoNation Collision were very friendly, professional, and efficient during which time our Ford F250 was being repaired. As promised, Jordan called with an update every Tuesday and Friday.

Very professional staff, had my car in and out of the - Ifndz

Very professional staff, had my car in and out of the shop with great results!

Auto Nation Arlington, Texas - Thanks to Amber, for her - OrvilleObiwan

Auto Nation Arlington, Texas - Thanks to Amber, for her knowledge and professionalism in handling this matter. I had to replace a tire under the road hazard warranty we bought with our new Maverick in July. This was the first time I had met Amber. Another service agent was also involved in closing out the case when I came to pick up the vehicle. Thanks for the good service.

Every Riata Ford employee I delt with was friendly and - ANDY@ALLIEDFENCEANDSECURITY.COM

Every Riata Ford employee I delt with was friendly and attentive. The entire experience was exactly appropriate.

Just want to commend the customer service of Chance - gal_tata

Just want to commend the customer service of Chance Johnson of their Parts department. He was patient and competently guided me through the process of parts ordering. His service and demeanor represents highly Sam Pack Five Star Ford Carrollton. My thanks to Clay Young, too, of the Service department for accommodating my inquiries despite his so busy schedule.

I do apologize to Alex from car services I did mentioned - EVE

I do apologize to Alex from car services I did mentioned I would put up a review when I have the chance. My apologies Alex. Will first of all thank you for going above and beyond. Keeping your words and the best part was the actions you took to get the most difficult job done. Big Red is doing amazing now. She A/C unit working well. I appreciate you all who took part in this small but big project getting it done. Also thank you to Jimmy or Jim I'm not sure whom I spoke with in services department. Thanks for all your great communication skills to get the job done well done.

Came in for service, and I was in and out very quickly, - crawfordc0207

Came in for service, and I was in and out very quickly, and all of the staff was extremely friendly.

The services department is always straight forward and - JERRYS1

The services department is always straight forward and always willing to help. They also let me know all the options available to fix the issue.

Very friendly and thorough and knowledgable service - benj22

Very friendly and thorough and knowledgable service advisor. Prompt pickup for return of vehicle after service.

Autonation Fore Frisco has been my dealership for 25 - Mustang

Autonation Fore Frisco has been my dealership for 25 years. I purchased a 2000 Mustang in December 1999 and returned in July 2024 to purchase my 2024 Mustang. My primary reason for purchasing my new vehicle with this dealership was the great service I received for 24 years for my 2000 Mustang.

The service department was very good at explaining - Robnhorn

The service department was very good at explaining everything to us and kept us informed on the progress of our vehicle while they were working on it.

The service team at BTF are top notch. - tisdalehk

The service team at BTF are top notch. Our Advisor Chance Turner is first rate. Danny F has been the leader there through 4 new cars for my family. We drive past 5 ford stores to bring our cars to BTF.

Very good service and friendly! - ANDREANEWMAN201

Very good service and friendly! Thanks! For you continued great service and being very prompt.

Christina expedited the work on my vehicle from a car - Parsons

Christina expedited the work on my vehicle from a car wash incident. The work was done in a reasonable time working with the Hartford auto claim in July.