I was always pleased with Tarbox/Nucar service, where I - Dlat
I was always pleased with Tarbox/Nucar service, where I have been a customer for many years. Today i came for oil and filter change (post warranty) and the service was completed sooner than estimated. This however was my first time as a handicapped customer. Andrew Chan was my consultant and I don't have enough good words to describe his kindness, courtesy, sensitivity and care. At the end Andrew went out of his way not only bringing the car to me in front of the waiting area (normally consultant will point out where about the car is parked on the lot), but offered to help me put my walker in the trunk and did not leave the side of the car until I was well seated behind the wheel.
I never asked or anticipated any help as beeing recently handicapped I still have my independent attitude, but Andrew's emotional intelligence and empathy set my entire day on a happy note. Thank you very much!
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