Toyota of Smithfield

I was referred to Amaya Donald from the finance officer Iman. Amaya was knowledgeable, professional, patient and very helpful with me in selecting my Highlander hybrid. I would recommend Toyota of Smithfie Iman. Amaya was knowledgeable, professional, patient and very helpful with me in selecting my Highlander hybrid. I would recommend Toyota of Smithfield to anyone who is interested in purchasing a Toyota and of course recommend Amaya. More

It was a pleasure to work with Justin Moniz! I would highly recommend him to anyone. He was very honest with me about everything that needed to be done on my car. He even showed me pictures of i I would highly recommend him to anyone. He was very honest with me about everything that needed to be done on my car. He even showed me pictures of it. I love when someone goes above and beyond to give you a peace of mind. Beyond grateful! More

This is my second car purchase from Toyota of Smithfield. Excellent service. My salesman Joe Rossi was awesome. I told him exactly what I wanted. (another RAV 4) He found a beautiful 2021 model. He answered Excellent service. My salesman Joe Rossi was awesome. I told him exactly what I wanted. (another RAV 4) He found a beautiful 2021 model. He answered all my questions and followed through with the sale. Iman the finance manager is great too. She really looked for the best interest rate. More

My salesperson, Steven Marius, was wonderful to deal with. He was a great listener and responded to my question thoroughly. He spent time answering the many questions I had and was articulate, extreme with. He was a great listener and responded to my question thoroughly. He spent time answering the many questions I had and was articulate, extremely knowledgeable, and most importantly to me, he had excellent people skills. He made my getting a new car easy. More

It’s convenient to get to. Everyone is welcoming and helpful. It’s always neat and clean. Everyone is welcoming and helpful. It’s always neat and clean. More

Steven Marius was absolutely wonderful! He helped us so much and we couldn’t ask for a better sales person to help us!! He helped us so much and we couldn’t ask for a better sales person to help us!! More

Labor rate is extremely high. Nine hundred seventy-five dollars for a 4 - 5 hour job. Just my opinion. Nine hundred seventy-five dollars for a 4 - 5 hour job. Just my opinion. More

BUYER BEWARE: Apparently, fingernails can void your Toyota warranty. I purchased my Toyota Grand Highlander brand new from Littleton Toyota in January and have owned it for only 7 months. The radio to Toyota warranty. I purchased my Toyota Grand Highlander brand new from Littleton Toyota in January and have owned it for only 7 months. The radio touchscreen began delaminating, so I brought it to Smithfield Toyota’s service department. On my first visit, they inspected it, told me the screen was covered under warranty, ordered the replacement, and called me when it arrived. When I returned for the scheduled repair, I was sitting in the waiting area when I received a text saying the manager had decided the damage was “likely caused by nails rubbing on the screen” and was therefore considered an “outside force” and not covered under warranty. They then quoted me $5,087.09 to replace the radio. My nails are not long, and there was no damage presented to me showing that I had caused this problem. What is especially frustrating is that they had already determined it was covered, ordered the part, and had me return for the repair—only to change their decision after I arrived. A 7-month-old vehicle should not have a delaminating screen, and I certainly did not expect Toyota to blame the customer’s fingernails rather than stand behind its warranty. So apparently, if you buy a Toyota and have fingernails, beware of using the touchscreen. You might end up with a delaminating screen and a $5,087.09 repair bill. Very disappointing experience with Smithfield Toyota and Toyota’s warranty process. More

It was a sincere pleasure to buy my 4Runner from Toyota of Smithfield. Amaya, the sales associate who assisted with this purchase, is a very pleasant, knowledgeable & professional woman & Iman in Financing of Smithfield. Amaya, the sales associate who assisted with this purchase, is a very pleasant, knowledgeable & professional woman & Iman in Financing was Very Efficient in moving the transaction along to the actual finish line. Both woman were very delightful to work with & I highly recommend them individually as well as Toyota of Smithfield for all your Toyota Vehicle Buying Needs!! More

Service was great! Took uber to get dinner and by the time I got to restaurant my car was all ready done! Took awhile to find a ride back to dealer (busy time of day) a Took uber to get dinner and by the time I got to restaurant my car was all ready done! Took awhile to find a ride back to dealer (busy time of day) and couldn’t get ahold of service agent who initially helped me (she had already left work and mentioned when I dropped my car off that she was done in less than an hour) toughest part was finding someone to help me get my keys back. But on plus side my car was still covered under warranty so I didn’t have to pay anything! More