48 Ohio Mazda Service Centers

They did an excellent job of keeping me updated on the - rmsalvino

They did an excellent job of keeping me updated on the status of my vehicle repair.

Always a pleasure servicing with Germain Mazda West. - kkanicki

Always a pleasure servicing with Germain Mazda West. They make it easy and comfortable! It's always a pleasure servicing my Mazda with Germain Mazda West. They make it easy and comfortable! I recommend them to all my Mazda friends.

Matt and his team did an excellent and timely job on my - Anita A.

Matt and his team did an excellent and timely job on my Fusion. They were pleasant to work with and I felt my car was in the best of hands.

They take great care of my CX-9 and explain everything - scottwesp

They take great care of my CX-9 and explain everything before conducting any work. They provide honest assessments of what needs done and when. I never feel pressured and the pricing is fair.

Great service from salesman. - donut10

Paul was very attentive to what I wanted to do and took care of it immediately. Paul had my tag on before I knew it and I was on my way in just a short period of time.

Second to None! - Joe S.

The title of my review says everything about the service department at this Ford dealership. I admit I haven't been too happy about the sales department but the service department is SECOND TO NONE. I have been using this service department for approximately twenty years and I have never been disappointed. Every employee with whom I have interacted has been very courteous and respectful of me and my time. This last visit that occured in December of 2016 was no different with Mike contacting me every day letting me know the progress of the repairs. I had to have part of the power steering system replaced and it took a few days for the parts to arrive at the dealership and Mike called me each day to keep me updated. The shipping took place during the Christmas holidays and I can just imagine the number of parcels that were being delivered and I do not blame anyone for this delay. The car runs just fine again as that has always been the case after taking our vehicles to the Bob-Boyd Service Department the past twenty years. Do not hestitate to use this dealership for any of your vehicle needs.

I have leased vehicles through this Mazda dealership for - slim1181

I have leased vehicles through this Mazda dealership for the last 5 years and have overall been pleased with their service. Dealing with the car dealership tends to go both ways, but at the end of the day having someone make you feel as though your concerns are their own demonstrates true customer service!

Outstanding Business- - Big Terry Freeman

I have purchased many used cars from Kempthorn with Denny. Never disappointed. I picked my Mercedes up today from the Body Shop. The shop and Bob did a great job! You cannot tell anyone hit my car! It was clean as when I first bought it. I tell all of my friends that are looking for a car, service and now body work to go to Kempthorn. Terry and Sonya Freeman

Easy to work with and very professional! - mlp6219

Easy to work with and very professional!! Great service and not a long wait. I love my new Mazda!

I am extremely happy with the entire organization of - buneface

I am extremely happy with the entire organization of Preston Mazda. Every person I have come into contact with has been great, from sales to service! I highly recommend Preston Mazda for your new car

If there is a problem they are on it. - judithhylton

If there is a problem they are on it.. nice to deal with. I won't go anywhere else

Great service and very customer service oriented. - rwk4691

Great service and very customer service oriented. Will continue to get our vehicle serviced by Serra

They did a superb job on removing the dents on my car. - Cwhite

They did a superb job on removing the dents on my car. When I received the ca back it was it was beautifully cleaned. They fixed the dents soon after I delivered it for repair. Excellent job!

Did a great job under difficult circumstances. - Litmusr

Did a great job under difficult circumstances. Part was very hard to locate. They located and got it.

They are quick to right any wrongs that happen no matter - Donttryme233

They are quick to right any wrongs that happen no matter if they are at fault or not, I told them my issue they even looked it over twice to verify they diagnosed it correctly, and quickly fixed it, thank you so much

Customer Service rep Laura had done a great job of - Martha

Customer Service rep Laura had done a great job of assisting me with finding the best date for my auto inspection after discussing the problems I was experiencing. At the appointment, Toni did an excellent job of listing to my concerns and providing detailed updates about the inspection findings for my vehicle. A few things were in need of repair, so we reviewed the findings and scheduled a day and time for me to return the car to Germain for repairs. Not a long wait for the inspection. Overall, a good experience.

I did not have an appointment. - bpatton7120

I did not have an appointment. I had a flat tire and they fixed it in a very short time. They even washed my car.

They're great. - Betty

They're great. Clean, helpful, quick and thorough. I am so glad I got my car there.

I originally bought my Mazda from Marcus and he was - Kendra Rhoades

I originally bought my Mazda from Marcus and he was amazing. He was super knowledgeable and non pushy. Would recommend him to everyone! Then when I had my first service appointment I was blown away with how quick and easy my service advisor Kim. This has been the best car buying experience and I use to work at Carmax, we could have taken a few tips from Marcus and Kim.