30 Ohio Mazda Dealers

After contacting several dealerships, I chose Germain - KarenH

After contacting several dealerships, I chose Germain Mazda West to purchase my CX-5. They kept in touch and were willing to work with me throughout my search. My time at the dealership was not long and all questions and concerns were addressed in a professional manner. There was no pressure in the finance office, just good information on options.

Absolutely wonderful experience. - pasobrio13

Absolutely wonderful experience. Chris, Tony, and Ron did an amazing job getting me exactly what I wanted at the right price.

Very helpful and willing to work with you. - Armstronglm2019

Very helpful and willing to work with you. No xx. Zachary Criss was our sales man and he was fabulous.

I am extremely happy with the entire organization of - buneface

I am extremely happy with the entire organization of Preston Mazda. Every person I have come into contact with has been great, from sales to service! I highly recommend Preston Mazda for your new car

Thisnplacenis great! - Janicemcnamara08

Thisnplacenis great! Especially working with Jason & Cody.who madness not stressed throughout our car buying experience. Highly recommend them.

I had the pleasure of working with Jon Black. - nea3188

I had the pleasure of working with Jon Black. My initial intent was just to get an idea of what I wanted to purchase in the upcoming months. But after spending time with Jon I left with a 2025 Mazda CX-5. He was very professional, patient and kind. I felt relaxed and not pressured to purchase a vehicle. He had a lot of knowledge about the vehicle and the company. He answered all of my questions and was very polite. While we took a test drive (he was kind enough to do the driving, per my request) we discussed all the features. After I purchased the vehicle, and even though I had already owned 4 other Mazdas, he walked me through all of the features again to make sure I was comfortable with everything. He went above and beyond as a salesman! I would recommend him to anyone that wanted to purchase a Mazda. This was the last car I planned to purchase, but if I decide to purchase another Mazda sometime in the distant future, Jon is the person I would look for to help me!

They are quick to right any wrongs that happen no matter - Donttryme233

They are quick to right any wrongs that happen no matter if they are at fault or not, I told them my issue they even looked it over twice to verify they diagnosed it correctly, and quickly fixed it, thank you so much

Bryn was the absolute best. - janicesnyder11

Bryn was the absolute best. She was very attentive and responsive to what we were looking for. She worked hard to find our new vehicle and to get us the best deal. She was also very friendly as was all of the staff each of the several times we visited this dealership. We visited other dealerships and there is no comparison to helpfulness and friendliness of this staff. Kudos to King's Mazda! I absolutely love my new Mazda! I would recommend to family and friends. Thank you Bryn!

The work was done on time, communication was terrific, - HenryFul

The work was done on time, communication was terrific, and the car was ready when promised. I will go back to Germain for all of my service going forward.

Friendly,knowledgeable and efficient. - sambranca

Friendly,knowledgeable and efficient. They handle multiple customers at once and if there is an issue they stay on top of it and keep you posted

Austin was our sales consultant; he was truly amazing - og-lisalewis@att.net

Austin was our sales consultant; he was truly amazing from the start very knowledgeable and helpful. It was the best car buying experience we have had and grateful he was our salesperson. Karma was our finance representative she was also amazing answering any questions we had. She also is a true asset to the dealership. We would recommend this dealership to anyone. Thank you both.

Nice selection, and knowledgeable staff. - Iamjmbii

Nice selection, and knowledgeable staff. Worked with us to get the car we wanted. Caleb was very helpful, see him if you are looking for a new car!

Did a great job under difficult circumstances. - Litmusr

Did a great job under difficult circumstances. Part was very hard to locate. They located and got it.

It was so pleasant to walk in the dealership to be - Elishiachapman274

It was so pleasant to walk in the dealership to be greeted and they were so helpful with my mom who had a walker and Adam was so kind to work with and again congratulations on your new baby on the way. Thank you.

Jeremy Gray sold me my Discovery sport. - armymomjl

Jeremy Gray sold me my Discovery sport. He was professional, courteous, accommodating and the cherry on top was his transparency and humor. I've only had my car for hours but, I was treated very well. I don't usually give ratings but when I do, the highest I rate is four stars because, I feel if I give five, I'll get disappointed.

The customer service at this dealership was absolutely - Kimchapman1818

The customer service at this dealership was absolutely outstanding! Beginning to the end! Friendly, professional, and results guaranteed! Dominick and Blake worked effortlessly as a team to make sure I received what I needed and what I wanted, (which was a lot). The finance team was amazing as well. I highly recommend Jeff Wyler- Brechmont!

I could not be happier with the service I received at - ttausch59

I could not be happier with the service I received at Mazda of Wooster. I had the pleasure of working with Kennedy Kull when I purchased my Madza CX30. Kennedy with above and beyond, she was very knowledgeable about the vehicle. She answered all my questions and helped me with all my settings. I just want to thank her for her great customer service and making this a great experience. Thanks, Tom Tausch.

I will never, ever buy a Mazda from anywhere other than - md330

I will never, ever buy a Mazda from anywhere other than Mazda of Bedford. We have purchased several new and used Mazdas from this dealer and the experience is top-notch, from start to finish. Sure, the new showroom is gorgeous. Sure, the salespeople are friendly, respectful, and helpful without being pushy. But that's a minimum expectation for a dealership, in my opinion. What separates Mazda of Bedford from other dealers is the team working behind the scenes to support customers. Example 1: six years ago I was working in my home garage on a significant repair to our CX-9. It was a holiday weekend, so I knew I would have an extra day to do the job. BUT, I needed a part that could only be found at the dealership. I called, and they had it. This was late morning on a Saturday. I talked to the parts department and told them I was on my way there as fast I could get there. TWO guys in parts waited an extra 15 minutes after their closing time on a holiday weekend so I could pick up the part. They also talked me through some of the challenges I could anticipate when swapping out the old part for the new one. This is the kind of service and support I have always gotten from their parts department. Example 2: Milo in the service department. Hands down the BEST person you could work with when having your car serviced. He is honest, friendly, and direct. If it's an easy job, he'll let you know and encourage you to get it taken care of sooner rather than later. If it's bad news, he gives it to you straight and lets you talk through options. No judgment, no pressure. If you are thinking of buying a Mazda, do it. They're great cars. And buy it from Mazda of Bedford. I drive past a couple Mazda dealers to reach this one, and I always will!

The service at this dealership was great. - Hannah

The service at this dealership was great. The people were very attentive and considerate allowing you your own distance to look at different cars without pressure before you make a decision.

Very rude and very unprofessional. - JenaTkv

Very rude and very unprofessional. I left in tears. I felt I was being pushed into a bad deal so when I called a family member to confirm the information I was being provided, the business manager and a sales consultant (who by the way told me he was the finance manager), did a 180 and tried to convince me I was rude for not trusting them. It was a very odd and very uncomfortable situation. Would absolutely never recommend.

It was excellent. - Penney

It was excellent. Austin was very friendly, helpful, and determined to do whatever it took to get me into the vehicle I wanted. He was kind, thoughtful, and not overly pushy like many other salespeople. I’ll definitely recommend Austin to anyone interested in purchasing a Mazda.

They're all real helpful,nice and friendly. - Sburke0407

They're all real helpful,nice and friendly. They explained alot of things to me that I wasn't sure of.

I recently purchase a 2020 Nissan Rogue and couldn't be - amybellar

I recently purchase a 2020 Nissan Rogue and couldn't be happier. Sales staff and manager were very helpful and provided excellent service. It is my third car with this dealership.

Great experience - C.bader19

I just bought a Mazda CX5 after driving Fords for years. I wasn't really sure what type of vehicle I wanted and the salesperson took his time with us and showed us several options. He was knowledge and very patient with all my questions. I made the right choice and love my new car.

Dealt with Glenn in sales and he worked hard for get me a - pbrowning1969

Dealt with Glenn in sales and he worked hard for get me a deal. Even though I didn’t buy I would recommend them.

They have always been friendly and helpful and no - conner-david

They have always been friendly and helpful and no pressure. Have been dealing with Cascade for over 40 years have always been treated like family

Great Experience worth driving for from Ann Arbor - Jaclyn71

Within minutes of requesting information on my CX-9 via the website, I received a call from my sales representative, Chad Dewald. That was the beginning of the excellent service I received from him and the entire dealership. The evening we drove down from Ann Arbor to purchase the car we met the owner, Bill Gaietto, who offered to deliver the car to us so we didn't have to make another trip. We didn't think he meant personally, but he and Chad were at our house the very next day. I'm truly glad we bought our car from Mazda Direct and this great team. Thanks for an awesome car and buying experience! Jaclyn Lebert

Beware if trading in a car - MT

So I was set to buy a Cx-5. Stickiest part of my deal was a trade I had. I'd done my online research, values were 13K to 18k--and I had it appraised at 2 different dealers before I went to Brown Mazda (Toledo Oh). The lowest was 12500, the other was $13,500. Both inline with the online services assessment of the value of my car. So I thought I had some idea what I could expect. Boy was I wrong. First, the salesperson should consider a new career. He was clueless not he product, and seemed lost with the whole process. Then came the trade in appraisal. First they played games wanting to know what I "wanted" for the car. My answer was of course, "as much as I can get". Which apparently they didn't like. Their trade in valuation--$8,500. (the car was a 2011 BMW). They started with a laundry list of its deficiencies. Which only became more laughable as I continued on with my car buying (at other dealers). Ultimately, I shopped my trade to 8 different dealers, none every offered less than $12500. I ultimately got $14,750. Brown should consider outfitting their people with mask...because theirs clearly some thieves working there.

Came here due to poor experience at a dealership closer... - grumpysroadster

Came here due to poor experience at a dealership closer to home. Jillynne greeted me when I was looking for a specific color. A month went by and then I called and asked Jillynne to have an offer waiting for me when I arrived. The first offer was perfect, I got what I wanted for my trade in, and they matched the financing I knew I could get elsewhere, Very painless car buying experience!