30 Ohio Mazda Dealers

Fantastic from start to finish. - romeromurph

Fantastic from start to finish. Very thorough knowledge of options and features of the vehicle.

Very great experience overall! - bwf0883

Very great experience overall! Friendly and professional. I Would definitely do business with them again.

Did a great job under difficult circumstances. - Litmusr

Did a great job under difficult circumstances. Part was very hard to locate. They located and got it.

Very helpful. - chloe0818

Very helpful. Good information and helped me buy my first car. I recommend this dealership!

Kris and Dave were great! I bought two cars in two... - AED

Kris and Dave were great! I bought two cars in two months from bass mazda. Both times the salespeople were great. First, I bought a 2018 cx3 from Kris. He was very easy to work with, informed and very responsive to my questions before I came in to see the car. I was over the moon about the cx3. I had it only 10 days when I, sadly, got in an accident that totaled the car. So I found myself back to square one with the car hunt. Kris sent me information about another car, a 2018 cx5, I would like. He was never pushy, only helpful and followed up on all my questions. When I went in to look at the cx5 Kris wasn’t working so Dave helped me. Dave was great. There were some rock nicks on the hood that I was not happy with and Dave scheduled an appointment to have them fixed. we made the deal and as I was signing the financing papers dave cleaned up the car, filled the gas tank and next thing you know I was out the door (even made it to my afternoon meeting) with the 2018 cx5! On my way home I noticed the brakes were vibrating a bit. I called the next day and left a message. I heard back from Kris within the hour. He assured me they will check it out and fix any issues when I come back to get the nicks on the hood fixed. Buying a used car is stressful, let alone having to do it twice! Bass Mazda, Kris, and Dave made this whole thing as smooth as possible. They were direct, responsive and worked to make sure I was happy with the deals and the cars. I highly recommend!

Phil Albert @ Classic Mazda is a great sales guy to work - MrB

Phil Albert @ Classic Mazda is a great sales guy to work with. His positive & easygoing nature makes your car shopping experience fun and satisfying. The whole team there @ Classic Mazda worked hard to make sure everything was just right during my recent ew car purchase. David

Caleb, my salesman, was terrific. - gmcentralusa

Caleb, my salesman, was terrific. Not pushy whatsoever, helpful, respectful and really nice to talk to. Ben in finance was also great. Highly recommend!

Very good service with warm and friendly sales person. - yfan941101

Very good service with warm and friendly sales person. They reached out soon after i searched and signed up ion the website. After i schedule the visit, Philip, who is the sales person for me, give us very nice explanation on the car, understand our requirement and give us test drive. Everything went smoothly and i finally bought the new car there

They are quick to right any wrongs that happen no matter - Donttryme233

They are quick to right any wrongs that happen no matter if they are at fault or not, I told them my issue they even looked it over twice to verify they diagnosed it correctly, and quickly fixed it, thank you so much

As always, excellent service, courteous staff, great - breidenb

As always, excellent service, courteous staff, great facility, and a sense that my car is in good hands.

I was very happy Ramiz Abujaradeh. - Annamarieolivieri

I was very happy Ramiz Abujaradeh. He was helpful and professional. 10/10 . Excellent service

Great experience from start to finish no pressure all - doughale49

Great experience from start to finish no pressure all worked hard to make things work

I have leased vehicles through this Mazda dealership for - slim1181

I have leased vehicles through this Mazda dealership for the last 5 years and have overall been pleased with their service. Dealing with the car dealership tends to go both ways, but at the end of the day having someone make you feel as though your concerns are their own demonstrates true customer service!

Lindsey Moore made the process simple and easy. - dmfuller98

Lindsey Moore made the process simple and easy. She kept me informed and I was able to secure the vehicle quicker than I anticipated. She was very courteous and professional.

Richard was wonderful, fair and efficient. - Mccarthy.James

Richard was wonderful, fair and efficient. The product is amazing. I will certainly return when I need another vehicle.

We bought a very clean 2017 Mazda CX-5 for our daughter, - dw

We bought a very clean 2017 Mazda CX-5 for our daughter, and we are very pleased with our purchase.

My husband and I agreed working with Mazda of Bedford was - Rosanne D

My husband and I agreed working with Mazda of Bedford was the best car buying experience either of us has ever had. Our sales representative, Teddy Ross, was friendly, knowledgeable and respectful. The General Manager, Scott Newman, even stopped by to introduce himself and chat. I highly recommend stopping by Mazda of Bedford if you are in the market for a new vehicle.

I could not be happier with the service I received at - ttausch59

I could not be happier with the service I received at Mazda of Wooster. I had the pleasure of working with Kennedy Kull when I purchased my Madza CX30. Kennedy with above and beyond, she was very knowledgeable about the vehicle. She answered all my questions and helped me with all my settings. I just want to thank her for her great customer service and making this a great experience. Thanks, Tom Tausch.

They're all real helpful,nice and friendly. - Sburke0407

They're all real helpful,nice and friendly. They explained alot of things to me that I wasn't sure of.

I worked with Bob Malloy and Jim Marks… an awesome team. - Cabernet1957

I worked with Bob Malloy and Jim Marks… an awesome team. Both are honest, knowledgeable and willing to go above and beyond to make the buying experience great. We love our new car. It was well worth the wait! Thanks so much!

Very rude and very unprofessional. - JenaTkv

Very rude and very unprofessional. I left in tears. I felt I was being pushed into a bad deal so when I called a family member to confirm the information I was being provided, the business manager and a sales consultant (who by the way told me he was the finance manager), did a 180 and tried to convince me I was rude for not trusting them. It was a very odd and very uncomfortable situation. Would absolutely never recommend.

Just wanted to add my compliments about the staff of - zaxxon25

Just wanted to add my compliments about the staff of Serra Mazda in Akron. They made my purchase of a Miata RF extremely smooth throughout all phases of the transaction, from initial communication to picking up the vehicle. Adam Dungan was an excellent client advisor, quickly understanding my situation and adjusting the deal as necessary to get to an agreeable price. Christine Kicos in finance had a similar customer focused approach and made the process extremely smooth. Serra Mazda truly sets an exemplary standard for how a dealership should work with their customers to meet their needs and provide customized solutions.

I recently purchase a 2020 Nissan Rogue and couldn't be - amybellar

I recently purchase a 2020 Nissan Rogue and couldn't be happier. Sales staff and manager were very helpful and provided excellent service. It is my third car with this dealership.

Great experience - C.bader19

I just bought a Mazda CX5 after driving Fords for years. I wasn't really sure what type of vehicle I wanted and the salesperson took his time with us and showed us several options. He was knowledge and very patient with all my questions. I made the right choice and love my new car.

Dealt with Glenn in sales and he worked hard for get me a - pbrowning1969

Dealt with Glenn in sales and he worked hard for get me a deal. Even though I didn’t buy I would recommend them.

They have always been friendly and helpful and no - conner-david

They have always been friendly and helpful and no pressure. Have been dealing with Cascade for over 40 years have always been treated like family

Great Experience worth driving for from Ann Arbor - Jaclyn71

Within minutes of requesting information on my CX-9 via the website, I received a call from my sales representative, Chad Dewald. That was the beginning of the excellent service I received from him and the entire dealership. The evening we drove down from Ann Arbor to purchase the car we met the owner, Bill Gaietto, who offered to deliver the car to us so we didn't have to make another trip. We didn't think he meant personally, but he and Chad were at our house the very next day. I'm truly glad we bought our car from Mazda Direct and this great team. Thanks for an awesome car and buying experience! Jaclyn Lebert

Beware if trading in a car - MT

So I was set to buy a Cx-5. Stickiest part of my deal was a trade I had. I'd done my online research, values were 13K to 18k--and I had it appraised at 2 different dealers before I went to Brown Mazda (Toledo Oh). The lowest was 12500, the other was $13,500. Both inline with the online services assessment of the value of my car. So I thought I had some idea what I could expect. Boy was I wrong. First, the salesperson should consider a new career. He was clueless not he product, and seemed lost with the whole process. Then came the trade in appraisal. First they played games wanting to know what I "wanted" for the car. My answer was of course, "as much as I can get". Which apparently they didn't like. Their trade in valuation--$8,500. (the car was a 2011 BMW). They started with a laundry list of its deficiencies. Which only became more laughable as I continued on with my car buying (at other dealers). Ultimately, I shopped my trade to 8 different dealers, none every offered less than $12500. I ultimately got $14,750. Brown should consider outfitting their people with mask...because theirs clearly some thieves working there.

Came here due to poor experience at a dealership closer... - grumpysroadster

Came here due to poor experience at a dealership closer to home. Jillynne greeted me when I was looking for a specific color. A month went by and then I called and asked Jillynne to have an offer waiting for me when I arrived. The first offer was perfect, I got what I wanted for my trade in, and they matched the financing I knew I could get elsewhere, Very painless car buying experience!