14 Ohio BMW Dealers

Service is thorough and customer service reps are very - KRAY44107

Service is thorough and customer service reps are very pleasant and keep you updated on every detail.

Paul and Damien made this the easiest and most enjoyable - Pranay & Lauren

Paul and Damien made this the easiest and most enjoyable car buying experience we've ever had. We're in California and buying a car from another state is always a bit of a headache but Paul and Damien made the process more efficient and easier than any car we've bought locally. Cannot recommend these guys and this dealership enough. Would happily fly to Ohio to buy another car from them in the future. Super responsive and clear communication all the way through including the several days after the purchase while we waited for the transport company to come pickup the vehicle. They made the sure the car was detailed and stored indoors while waiting for the truck. 10/10. You will be very happy you chose this dealer for your purchase.

Jordan in the Parts department is absolutely stupendous. - Chrisman60

Jordan in the Parts department is absolutely stupendous. He is professional and definitely knows BMW parts. He went out of his way to assist in finding parts we needed. Thank you Jordan for doing excellent work. You deserve huge recognition for doing a great job.

Paul made the whole process smooth and fun. - mikecali31

Paul made the whole process smooth and fun. This was my first BMW purchase and Paul had all the knowledge to help me make the best decision for me. Susan was welcoming and informative on day of pick-up, making sure I knew the ins and outs of the model before driving off the lot. Great Buying Experience!

Best car buying experience I have ever had! - sandra.zaranti1

Best car buying experience I have ever had! Troy was the absolute best. Found car online, did complete deal over the phone then I drove 9 hours one way to pick up the car which pictures did not do justice for. Total deal complete in 90 min. Thank you, Troy and team!

The dealership had a very diverse inventory of new & used - chuck

The dealership had a very diverse inventory of new & used bmws for me to look at. And the salesman I selected Ken Delk exceeded my expectations and eventually decided to buy 2023 BMW X4 M40i. And additionally when I brought my girl friend to review the car Mike Delczeg explained & showed us many of the technology features we were looking for. I would rate my overall experience at BMW Westlake as extraordinary and would 100% recommend them.

I live in Kentucky and drive to BMW of Cincinnati North - SCULP440

I live in Kentucky and drive to BMW of Cincinnati North because I am always treated like a person. I pass right by another BMW dealership on the way. I recently purchased my 4th BMW from BMW of Cincinnati North and my second brand new one. When I bought my previous BMW 5 years ago, Brad Schultz remembered me from 11 years before when I worked with a previous salesman on my first two certified used BMW's. He remembered me even from my first BMW Which I bought in 2007. I was super impressed that he took time to remember me and who I worked with all those years ago. This time around, of course I went to Brad. He was patient with me until I found one that I loved. I actually bought almost the same exact car, including color, trading in my 2019 for a 2025. Brad had everything finished for me and ready for me when I got to the dealership to limit my time at the dealership. He gave me a fair price for my trade in. I have always loathed buying cars and sitting all day at the dealership. Brad and Crystal took that out of the equation. I got there a little early. Brad made sure my new car was perfect and ready in the showroom with a big red bow on it. They treated me like family. I had a scheduled time with Crystal Harrison in Finance who was fabulous. There wasn't a mystery or smoke and mirrors. She was very transparent and honest and really helped me get what I wanted and needed at the best price. Besides some chat about kids and living in Kentucky, I was in and out very fast and on the road in my new car. My whole experience was super easy and I am in love with my 2025 530i that is fully loaded and gorgeous! Thank you Brad and Crystal and the whole team that supported me! I also experienced excellent service with the service department. I had previously scheduled my 2019 for maintenance. Clay arranged for me to have valet service and a loaner brought to me. They provided me with a video of my car. It just so happened I was already working on a deal for the new BMW. It worked out great. I arrived yesterday in the loaner vehicle, completed my transaction and said my last good byes to my old car, "Stella Blue." I have been a loyal customer of BMW North of Cincinnati (Jake Sweeney) for 17 years. I plan to continue to be a loyal customer. Shannon Culp, Bellevue, Kentucky

The contact person was excellent. - Nicey

The contact person was excellent. The loan process was not long. Excellent service. Nice car

I worked with MAG BMW of Dublin, OH (Chris Zane, Sales - Roland

I worked with MAG BMW of Dublin, OH (Chris Zane, Sales Consultant) for weeks to find and purchase a 2025 i4. I sent written specifications for the i4 I wanted, using the Build Your Own feature on the BMW webpage, and relied on my sales consultant to find the car via dealer search. The sales consultant acknowledged the receipt of the specifications in writing. Among those specifications were all season tires. I understand the importance of this detail when buying a car in the winter in central Ohio. I took delivery of the car December 30th, 2024. Soon thereafter I was astonished to find the car was delivered with summer tires. These are utterly useless, and dangerous in winter in central Ohio and I’ve left the car parked since. I contacted the dealer on January 6th (Steve Johnson, Sales Manager and Chris Zane, Sales Consultant) proposing a no cost swap of these summer tires (with only 94 miles on them) for the BMW starred specified all seasons I had spec’d out, but they have not agreed. Rather, they have been slow to respond and indifferent to a situation where I have no use of the vehicle. They show no sense of urgency or commitment to resolving this satisfactorily.

🎯-Marvin Coleman such a true Professional. - burudi

🎯-Marvin Coleman such a true Professional. Took his time to listen Time took his time to listen and understand my situation more Importantly I felt Marvin genuinely did everything in his power to help me. 🧠- My BMW genius Ryan Vinci is literally a walking google when it comes to BMW. There is nothing Ryan doesn’t know about Beemers. My over experience was a 10 plus highly recommend. Everyone at the dealership was super friendly and gave me the red carpet treatment.

Service department went above and beyond to make - DGKov

Service department went above and beyond to make replacing my seat cover under warranty easy. I had to adjust the appointment multiple times and they were always able to accommodate me

This was my first visit for service at Kelly, I have been - MyBMW

This was my first visit for service at Kelly, I have been going to the other BMW WANT dealer on the other side of town. (Good riddance). I needed an oil change and suspected my 2016 with 143k needed a front wheel bearing replaced. Zac was very good at listening to my concern, and indeed the wheel bearing was the issue creating a humming noise. Zac was good at keeping me informed and the work was completed on time and the checkout was quick. Kelly is my new place for service.

This was an awesome experience. - Cindy S

This was an awesome experience. Orlando was great at helping me get what I wanted and Jonathan the genius was so knowledgeable and very helpful in helping me learn the car. I would recommend Evans to anyone who needs a car.

With the reputation BMW has, my experience is completely... - bvjessie

With the reputation BMW has, my experience is completely inexcusable. i seem to be stuck between 4 dealership shifting blame for unresolved and shoddy work related to the same matter. as a crisis nurse, I have been traveling to various assignments due to cold-19 and I'm not getting the support in finally getting the issue addressed once and for all. Each dealership has provided me a different remedy for the same issue which hasn't been resolved AND each dealership points fingers at prior bmw service department for shoddy/incomplete/low quality work. It only has been serviced at bmw and it seems that there's no quality assurance across the brand. In addition, It seems to me that this was a known issue with the vehicle, but nobody diagnosed it correctly until after the warranties I purchased had expired. Is that how business is run by BMW? Avoiding diagnosing issues correctly until after warranties have passed so they can avoid paying for the repairs and instead passing that cost to the customer? I first addressed this issue 2 days after purchasing the car at Voss village of bmw. It has taken this long and multiple trips to different BMW dealerships. I need this issue resolved and paid for as soon as possible and I appreciate your timely response and resolution.