11 North Carolina Lexus Dealers

I had an absolutely outstanding experience at Lexus. - jennifer.jones

I had an absolutely outstanding experience at Lexus. From the moment I walked in, I felt welcomed and genuinely valued. Jaylen Rudisel was phenomenal; friendly, knowledgeable, and patient. He made the entire process smooth and stress‑free, and I never once felt pressured. Jaylen truly listened to what I wanted and guided me toward the perfect vehicle. Paul Tsiolkas in Finance was amazing. Fast, clear, and incredibly efficient. He explained everything in a way that was easy to understand and kept the process moving without ever making it feel rushed. It was the easiest, most transparent finance experience I’ve ever had at a dealership. Rebecca Brewton, Concierge Specialist, was also fantastic. Rebecca took the time to walk me through every feature, helped me get everything set up, and made sure I felt confident before driving off. Her patience and knowledge made a huge difference. Overall, the entire team worked together seamlessly and delivered a luxury‑level experience from start to finish. I left feeling taken care of, respected, and excited about my new IS. Highly recommend Hendrick Lexus Charlotte— they truly go above and beyond.

Dealership is great, knowledgeable and courteous. - aadimuhs

Dealership is great, knowledgeable and courteous. Facility is clean and technicians are most helpful. Next service will be a pleasure

We bought new Lexus from this dealership this weekend and - swati.girglani

We bought new Lexus from this dealership this weekend and I have to say that the sales person, General Manager and other staff members are excellent. Sales parson Monica Brown was very courteous, knowledgeable and transparent without being pushy.

Great service from the dealer and service advisor Matt K. - Mysticaldragons75

Great service from the dealer and service advisor Matt K. Would take care back to dealership and would buy from this dealership

Absolutely loved everyone that we dealt with at Flow on - Abby M.

Absolutely loved everyone that we dealt with at Flow on the purchase of my Lexus TX350. Darlene was not pushy at all and helped make the process extremely simple! JJ was very thorough through financing and explained each step with detail! I will not work with another dealership moving forward and am very happy to be a part of the Flow Lexus family!

I took my Lexus in for a 5000-mile service and quickly - tammysscott

I took my Lexus in for a 5000-mile service and quickly became disappointed. I felt ignored the moment I arrived. I made an appointment & arrived on time to discover the advisor assigned to me was not there and the other advisors were reluctant to assist. After finally getting an advisor to assist, I requested my car to be cleaned since this was of the things that the salesman bragged on when selling me the car. I left for a couple of hours and upon my arrival the same treatment was given. The advisor gave me my keys and sent me around the building to get my car. They didn’t even pull it up front for me. The car was not washed. It had dirt stains on the exterior but the tires were shiny. This service department is a JOKE. I could have easily went to another luxury dealership to purchase a car if I knew the service was this bad. THIS TREATMENT IS UNACCEPTABLE!