120 North Carolina Ford Dealers

Lee Frost was great to work with. - davidswindells33

Lee Frost was great to work with. He was professional and honest. I would happily read him to anyone looking for a vehicle

I have always gotten good service anytime my vehicles - pasembaker

I have always gotten good service anytime my vehicles needed servicing. I always left a satisfied customer.

I have never experienced a more exceptional level of - Scott Shetler

I have never experienced a more exceptional level of service than I did at Andy Shaw Ford. I was on a road trip from Georgia to Ohio for an annual vacation to visit family, and my Bronco Sport had an issue with the turbo and suggested immediate service. At the time I searched for a local dealer and was only 2 miles away from Andy Shaw when this happened, and extremely happy this is where the issue occurred. This happened on a Saturday morning and the service advisor who answered my call, Bobbi, said to come in immediately and she would arrange for a tech to scan the code - Saturdays are appointment only at Andy Shaw but when I explained the situation she said not to worry they would work me in. The service staff determined my turbo had gone bad, a fairly common issue with the 1.5L 3 cylinder ecoboost engine, and assured me they would be able to take care of the replacement as I was still under warranty. After finding out I was on a vacation trip they immediately went to work finding me a rental. Specifically their service manager, Chad, took over here. Not only did he find me a rental, he helped load my luggage into his personal vehicle and drove me to pick up the rental to ensure everything happened as efficiently as possible. It was on the drive to pick up the rental car that I found out he wasn't even on the clock, he just happened to be dropping off some parts on his day off and overheard my dilemma and insisted on helping. Again, I have never experienced this level of service in my life. While on vacation Chad kept me up to date with my Bronco's repair work and took over working with Ford to cover my rental so that I didn't have to deal with any of this while on vacation. On my return trip Chad had my repaired Bronco waiting for me at the rental car location when I returned. I cannot say enough good things about the service staff, in particular Bobbi and Chad, at Andy Shaw Ford. They are friendly, polite, and seem like a close knit family who enjoy helping people; again something I have never experienced anywhere else. They all are the absolute best and if you are in their area, I cannot recommend them enough for your service needs. Thank you again Bobbi, Chad and the entire staff at Andy Shaw Ford - you turned an event that could have ruined my annual vacation into nothing more than a 3-hour setback and I can't thank you all enough! 5 stars isn't enough.

King Ford did a great job locating a f-250 platinum plus - kennyaafarms

King Ford did a great job locating a f-250 platinum plus tremor going and picking it up in a very short period of time. Ian my salesman did a great job coordinating the hole transaction and delivered as promised. 5 star

Service has been prompt and responsive for scheduling and - W.piegari1

Service has been prompt and responsive for scheduling and the services performed were also promptly completed.

I recently purchased a 2024 Chevy Malibu from these guys, - Alyscea Smith

I recently purchased a 2024 Chevy Malibu from these guys, my experience was quick and easy. Aubrey was extremely helpful and communicative! When my check engine light came on the general Manager Chris couldn’t have been more helpful. I brought it in to get checked out, when they couldn’t fix it Chris scheduled an appointment at another dealership immediately! When the bill came for the services to fix it, Riverside Ford paid for it in full. I was extremely taken care of and I couldn’t have asked for a better experience with purchasing my first car! I will happily recommend this dealership and especially Chris and Aubrey!

My edge needed a transmission flush. - jswaddell53

My edge needed a transmission flush. John Mark was very customer friendly. I waited a couple of hours but was informed on the timing. Overall my experience was very satisfactory as always. This dealership provides great service.

I had my service completed at the Quik lane. - bjsatnc

I had my service completed at the Quik lane. They were very thorough on the service inspection and maintenance requirements. They explained all my upcoming issues and did not use any pressure tactics. I even visited the service department and spoke to them about my service contract. He was very helpful and knowledgeable about the maintenance program. I would definitely recommend this Dealer.

Knowledgeable and professional staff. - rarruda17

Knowledgeable and professional staff. Down to earth people who are genuinely trying to help you get into a vehicle.

Super friendly folks! - lisadheckman

Super friendly folks! Made me feel right at home. They took their time answering my questions

Dealership was very quick on checking out my truck. - wallacecoker

Dealership was very quick on checking out my truck. Found the problem. Ordered extra parts just in case they needed it. They needed the extra part. Fixed the problem.

They were friendly and professional. - bele394

They were friendly and professional. I would use their services again and recommend them to others.

If you need to buy a vehicle ask for Robert George! - dawntitafi

If you need to buy a vehicle ask for Robert George! Robert was welcoming, professional, and genuinely interested in understanding what we needed. He came in with a clear plan, took the time to listen to us, and made us feel like valued customers. He answered all of our questions with patience, kept us informed every step of the way, and made sure we were completely taken care of from start to finish. At no point did we feel rushed or pressured—just purely amazed with the honest guidance, outstanding customer service and the fact that we drove away with a vehicle that we absolutely love. If you're looking for someone who truly cares about his customers and goes above and beyond to help you find the right vehicle, we highly recommend Robert George at Capital Ford in Wilmington.

Professional sales staff and management, excellent - Stevensonrarecoins

Professional sales staff and management, excellent experience and will be a return customer, thank you

They were efficient, courteous, respectful, honest, - Bill

They were efficient, courteous, respectful, honest, prepared, obliging, professional and eager to help with any questions?

I had a wonderful experience. - monica

I had a wonderful experience. The service was quick and efficient and the staff was both friendly and helpful. One of the smoothest service appointments I have ever had.

Service Dept is simply amazing, great communication and - Dave D -NC

Service Dept is simply amazing, great communication and fair with cost. I never had an issues and team a great to talk too.

Got a great deal when I purchased my bronco. - Reggiemartin81

Got a great deal when I purchased my bronco. David Holman listened to what I wanted and checked every box and then some I didn't think of. Couldn't be more pleased. The service department handled a safety recall the day I stopped in to schedule getting it done.

Wonderful young salesman! - angieg19811

Wonderful young salesman! Great experience, didn’t feel pushed into buying. They will go the extra mile for you!

I was treated fairly in. - Rskerr

I was treated fairly in. The service area was very prompt and concise. I will definitely consider using them again.

System of service dropping off and picking up was easy. - don.windmiller

System of service dropping off and picking up was easy. Dalton was Perfessional courteous, helpful.

I had an incredible experience purchasing a car from - tamiminnis

I had an incredible experience purchasing a car from County Ford in Graham. The staff made my experience an easy one. Special shout out to Jacob, Greg, Dulce and of course, Dale Stearns.

I thought servicing my truck at my home was great. - Donnie

I thought servicing my truck at my home was great. The technicians were on time very professional entered and all of my questions. I will probably do this again on the next service.

Great service excellent salesman Mr. - tblair

Great service excellent salesman Mr. Kenny Baker they had the truck in inventory and the financing went great

Javelin Jackson was very knowledgeable and experience at - gregg107

Javelin Jackson was very knowledgeable and experience at his craft. Throughout the process, he kept in communication with us before and after. Looking forward to his services in the near future.

Great group of people to work with. - F250

Great group of people to work with. I am really enjoying the new truck. Got what I wanted and the price I could afford.

Keith Hawthorne Ford has Restored my Faith in Car - jandrlandis

Keith Hawthorne Ford has Restored my Faith in Car Dealerships! I drove 2 states away to purchase a Pre-owned Nissan Maxima and it was so worth it! This all began as an Internet Inquiry that turned into my next Purchase. We were promptly and professionally greeted upon arrival then escorted to our Sales Professional, Andrew. Even the General Sales Manager took time to seek me out and personally introduce himself, shake my hand, and thank me for my purchase. This Dealership is On Point! Exceptional Customer Service, Value, and 100% Customer Satisfaction! The Vehicle I purchased, the Team, the Facility, the Entire Experience Exceeded my Expectations! Andrew, Bubba, Todd, what a Tremendous Blessing...........THANK YOU!

A pleasant experience, my salesperson was extremely - garymaynard828

A pleasant experience, my salesperson was extremely helpful and very knowledgeable about the vehicle and helped me each step through the process of selecting and purchasing my vehicle, I highly recommend Candice Vanore and will tell everyone about the best buying experience I have had

My salesperson Jared was amazing. - Robert109

My salesperson Jared was amazing. This is the second vehicle I have purchased from him. He executed leadership qualities like no other salesperson I have come in contact with in Western North Carolina area. So if the brothers at Franklin Ford want to acknowledge his dedication and due diligence to his customers, you have my blessing.

If you want to have your car serviced at Crossroads Ford - Mark Welsh

If you want to have your car serviced at Crossroads Ford of Apex expect to pay very high prices. Their diagnostic fee is $250, basically the price you pay for them to tell how much they will overcharge you for a repair. The labor to fix my problem took two (2) hours and cost $410 on the invoice, so their shop rate for labor is $205 dollars an hour!! On the final bill the line item for labor was listed as “supplemental work” and no breakdown of the hours or type of work for the job. There was also a charge for $40 in shop supplies to replace a horn?!? I asked an independent auto repair shop what they charged for the same repair including initial diagnosis, repair labor and part and the total was less than half of what this dealer charged. Not only is this service department ridiculously expensive, but I believe they will do everything they can to take as much money from you as possible with utter lack of transparency. Essentially, these folks are everything you would want to avoid when repairing your car. My advice is don't use them!!