889 New York Used Car Dealers

If I need service, l have always chosen Steet Ponte Ford - wdelwo

If I need service, l have always chosen Steet Ponte Ford Lincoln and have always been completely satisfied. The service Manager always has the time to discuss and review the reason for service leaving me supremely confident. They have never disappointed me. Great Service. I have been a lease customer for over 15 years.

Exceptional Service and Outstanding Customer Care at West - Jennifer.Dupuis

Exceptional Service and Outstanding Customer Care at West Herr Subaru of Lockport I’ve historically used the Orchard Park location for servicing due to proximity, but after my recent experience in Lockport, I am officially switching service centers. When the check engine light came on in my ’21 Forester alongside acceleration issues, Orchard Park couldn't see me for a week and suggested Lockport wouldn't be able to accommodate a loaner vehicle for me. By chance, I called the Lockport service center directly and spoke with Cole—and the difference in communication was night and day. Cole didn't just book an appointment; he took the time to listen, diagnose the urgency of my situation, and proactively problem-solve. He was able to get me in within two days, clearly explained our options, and offered a seamless solution: a shuttle to work and a promise to prioritize a mid-day update and loaner options if extensive repairs were needed. Thanks to Cole’s efficiency and clear communication, my car was diagnosed with a faulty thermal control valve and fully repaired the very same day-despite the extensive work needed for such a repair. The shuttle team was equally exceptional, ensuring I made it to and from work right on schedule. Cole exemplifies true leadership, operational excellence, and genuine empathy. Having a vehicle break down is stressful, but Cole and the entire Lockport team turned a potential nightmare into an effortless, 5-star experience. I cannot recommend Cole and West Herr Subaru of Lockport enough—they have gained a customer for life!

We leased a brand-new 2026 Audi Q8 in August 2026. - Cheryl

We leased a brand-new 2026 Audi Q8 in August 2026. Less than 2 months later it's already in the service department for issues Audi can’t resolve. That alone is disappointing, but the service experience has been far worse. The loaner they gave us, a 2026 Q3, shifts into Park on its own WHILE driving. We were left stranded in the road multiple times. When we reported it, we were told to call roadside assistance. We were promised a replacement loaner that never arrived because they had none available & later informed us that we are stuck with the broken loaner. The service department never answers the phone. We stopped driving the Q3 because it wasn’t safe. So we have a new car we can't use, a loaner we can't safely drive & a dealership that won't respond. We expected a premium experience from Audi. Instead we got silence and a safety hazard. Extremely disappointed.

Joe G was the best. - gagac

Joe G was the best. I was torn between 2 different SUVs, he understood and helped me without pressure. I would highly recommend him.

Greg is awesome and tries to accommodate as much as - btmservices1@frontiernet.net

Greg is awesome and tries to accommodate as much as possible without adding any stress....

This is my first Mercedes Benz. - vvalente70

This is my first Mercedes Benz. Ashton from Brooklyn Mercedes was so helpful and patient with me and my wife to find the right colors both interior and exterior. Showed us a large inventory. Until we found our perfect dream car. Thank you Ashton and staff for making us very happy. In a few hours we drove off in our brand new Benz. Thank you so much.

No high pressure salesman. - Irish

No high pressure salesman. All questions were answered and once a decision was made on a vehicle, Brandon was extremely efficient, helpful and informative.

Extremely Disrespectful Experience Avoid This - Selena

Extremely Disrespectful Experience Avoid This Dealership I had a scheduled appointment on June 12, 2025, and drove in from Queens specifically to test drive a vehicle we were seriously interested in. Despite confirming our intent ahead of time, we were told upon arrival that no test drive plates were available because the dealership was closing. This was incredibly frustrating and a complete waste of our time. To make matters worse, the sales representative we dealt with was shockingly unprofessional rude, dismissive, and even used foul language toward my husband during the conversation. It was the most disrespectful experience we’ve ever had at a dealership. Customer service and basic courtesy should never be optional especially for serious buyers. I strongly recommend avoiding this dealership. We’ve taken our business elsewhere and won’t be returning.

I was satisfied with everyone that worked at the Subaru - grayr2605

I was satisfied with everyone that worked at the Subaru Delership the person that helped me find the right car was very helpful I was pleased with the outcome

I left my 2021 Atlas Cross Sport at Teddy Volkswagen on - caddy2043

I left my 2021 Atlas Cross Sport at Teddy Volkswagen on March 12, 2026 for a dashboard warning showing the emergency call system was not working (a safety feature). I was told diagnostics would take 24–48 hours. After multiple follow-up calls and no returned messages, I eventually learned a part had been ordered and a Volkswagen Technical Assistance case opened. I picked up my vehicle on March 14 and was told I would be contacted when the part arrived. I have still received no update and no repair timeline, and the safety system remains unresolved. Communication from the service department was extremely poor. If a dealership keeps a customer’s only vehicle for diagnostics, they should at minimum provide updates and follow through. I am currently working with Volkswagen Customer Care to resolve this issue.

This is a warning for anyone looking at Greenwich Ford. - ponchoD

This is a warning for anyone looking at Greenwich Ford. I am speaking up because I have the documentation to back up every word. My experience from January was a textbook shell game. ​When I walked in with my wife, I was met by three different people who looked us in the eye and lied. One man shook our hands, patted us on the shoulder, and promised, "We'll take care of you," while giving me a false name and position. After seven months of digging, I discovered that I never even met the real General Manager. ​I realized the extent of the deception only after bringing the truck back to the service desk to address the issues I noticed during the test drive—specifically the engine ticking from the leaking exhaust manifolds and the steering shimmy. It was there that I was informed of a "down payment" requirement for a warranty fix, which led me to uncover the truth about my deal. The finance manager had pulled off a classic bait-and-switch: my $6,000 down payment disappeared on one copy of the contract but reappeared when reported to the finance company, while the price of the truck was inflated from $30,000 to $39,864. They funneled that money into DOWC warranties I never asked for and never signed for. This has cost me thousands of dollars in financing charges over the life of the loan. To make matters worse, my contract states a 72-month term, but my finance company’s app shows a 73-month term. ​I also realized that the repairs they tried to charge me for should have been covered under their own 60-day/3,000-mile "good to go" guarantee. Doing my own research was a gold mine that finally answered questions we haven't been able to solve for seven months. There are names appearing in these reviews that aren't on any official rosters. It is shocking what goes on with these dealerships and the games they play. I am thorough, and I am preparing for my day in court because I have the documentation to prove exactly what happened. ​Check your paperwork closely before you take that truck or car home, even if you just finished signing the deal. Compare every copy to ensure your down payment is applied correctly and the loan terms match. Research the staff before you go so you know exactly who you are dealing with.

Come see John Purcell for all your vehical needs. - Scottchurch42

Come see John Purcell for all your vehical needs. Easy to work with. Have bought several cars from friendly dodge hamilton.

This dealership is completely evil, first they sold me - abc123sucomydlickmytree

This dealership is completely evil, first they sold me basically a lemon and told me they couldn’t do anything about it, then when we were buying it were were forced to tip and told to fabricate a review just to make the dealership look good, not only that they were a pain to get in touch with regarding the warranty on my car

Deshaun and Taisha were patient, professional and took - terry

Deshaun and Taisha were patient, professional and took good care of my car and me.

They do a great job working with the customer to make - mike

They do a great job working with the customer to make sure they leave happy

Worked with Jaxson Gaita out of the Saratoga Sps - timp

Worked with Jaxson Gaita out of the Saratoga Sps dealership. He was busy but took the time to get me in and test drive a vehicle. Checked competing prices on the explorer i was looking at and Romeo was right there on pricing. Set up a time to meet with Jaxson the next day, test drove again and could have walked out that day with a new vehicle except i had to leave. Explorer was ready the next day. Gave me a fair price on my trade in. Overall happy with my experience. Jaxson was personable and knowledgeable.as were the sales managers.

The worst experience buying a car. - shutterbug4ever63

The worst experience buying a car. Working two buyers against each other. We walked out!

Entire process was very smooth, happy with the purchase - frazer.alexius

Entire process was very smooth, happy with the purchase the whole team was very cooperative

I had a very positive experience. - mannyrosenkrantz

I had a very positive experience. Jack and Nico were very helpful and we arrived at an agreed price without a lot of bargaining.

Amazing time. - tymmetha

Amazing time. Got my Nissian Sentra from them. Great car. Had the best service. Smooth and got my car the same day!

Just kudos to Giovanni for a no fuss no muss buying - lyfrankb@gmail.com

Just kudos to Giovanni for a no fuss no muss buying experience. Everything went great from talking, texting with him, we did everything online and over the phone. After I get approved I test drove the car and signed the papers. I only spent less than an hour at the dealership. And also Victor (service dept.) who helped me during my car services. This 2 guys are professional and courteous.

Worst place to buy a car. - Ed

Worst place to buy a car. I bought a car at the end of September 2023. Eight months later, I still have no title. The title they tried to give me has an 8k mile difference from what is on the car. When I spoke with them in February, they were going to fix it. I have called countless times and left messages. They reject my call and refuse to call me back to fix this error.

Kevin was awesome, very easy buying experience! - Joebarnello

Kevin was awesome, very easy buying experience! Highly recommended! Five stars for Bridgeland Auto Brokers!

Krystin is so great! - Jess

Krystin is so great! I bought a car a couple years ago and she is super knowledgeable about all the cars and features and helped me find the perfect car! She still checks in to see how I’m liking it! Will definitely be buying my next car from her too!

I had an incredible experience at east hills VW of - Caroltrivigno4

I had an incredible experience at east hills VW of sayville.. their team was welcoming and professional. A special thank you to Roseanna, she was absolutely fantastic! She made everything so easy, stress free and actually pleasant (which is something you don’t always expect when purchasing/leasing a car). She was knowledgeable and patient and genuinely cared about making sure I was happy with my decision. I’m so grateful for the amazing service and would highly recommend this dealership to anyone looking for a smooth and positive car buying experience..

If I could afford to buy a car every day for the rest of - Claireklein

If I could afford to buy a car every day for the rest of my life I would one hundred times over to Jack as my salesman. Completely completely seamless process and I am ecstatic with my purchase worth every single penny and time spent talking to Pepe Cadillac.

I had a very complicated issue with my car. - Keith

I had a very complicated issue with my car. I called and spoke to the service manager. You understood my problem. He then got what the general manager who also understood my problem. They took wonderful care of me in my car. They went beyond the call of duty. They were totally awesome.

Awful dealership. - MB300

Awful dealership. Service department is the worst I ever experienced with over 40 years buying cars. They are unfriendly, incompetent, and do not communicate or call back a customer. Thankfully another Infinity dealer ship handled my service issue the right way. Avoid this dealership at all costs

Tried to buy out my lease after three years. Salesman... - Verywise

Tried to buy out my lease after three years. Salesman said I had to buy an extended warranty or the bank would not give me a loan to buy out the car. My bank said it was a scam banks had no such requirement. Total lie. Be careful dealing here.

The process overall was very smooth and the staff very - jacob.totman

The process overall was very smooth and the staff very courteous and professional. I was able to get my vehicle in a matter of hours.