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Crest Acura
Syracuse, NY
136 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
September 23, 2026
Completely dissatisfied with the service department.
I had a recall on the engine in 2024 and they scheduled service for October 2025. Two days before the service date I received a text that the service
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by Bink
Employees Worked With
Service guy who did not give his name
September 05, 2026
So pleased with this dealership!
From sales (Mike) to ownership has been outstanding! Customer service done right!!
Parts service and sales the best! Work preformed flawless.
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by bavarian58
Employees Worked With
Mike
July 16, 2025
I want to preface this review by stating that my issue
lies solely with the service, not the sales team at Crest Acura. However, service experience inevitably influences purchasing decisions—and in this c
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by Ramesyracuse
Employees Worked With
Jorge Rivera
