889 New York Used Car Dealers

Great experience with CarMax Buffalo. - vacantif

Great experience with CarMax Buffalo. The entire process was fast, easy, and seamless from start to finish. Everything was straightforward, hassle-free, and efficient. Definitely one of the easiest car-buying experiences I’ve had. Highly recommend working with Brandon Campbell.

Rudy provided outstanding service at Smithtown - Kbello

Rudy provided outstanding service at Smithtown Nissan—professional, knowledgeable, attentive, and made the entire process seamless.

Purchased a 26 Accord. - Sambucca95

Purchased a 26 Accord. The worst car purchase experience I’ve ever had. I will never return.

Had a very positive experience in leasing my new vehicle - its4m013

Had a very positive experience in leasing my new vehicle from Basil Ford. Great salesmen, Cole is very good and highly recommend him.

My wife and I leased a new HR-V Sport from this - chiphammond

My wife and I leased a new HR-V Sport from this dealership and we could not be happier. We worked with Damien Tucker in sales and he's not only very knowledgeable about these vehicles, he's also very good at what he does. Damien is very friendly and will go above and beyond to make sure you are happy and satisfied. Kurt Montanye was our business manager and I enjoyed working with him as well. Very low key and no high pressure nonsense trying to sell us this that and the other thing. I could recommend this dealership to my friends and family anytime without hesitation.

Excellent service by Eli Cucullo—friendly staff, quick - Ndominicus1

Excellent service by Eli Cucullo—friendly staff, quick turnaround, and fair pricing. Needed to change a tire and they took me right away. Highly recommend this dealership!

Was a great person to work with. - bdm509

Was a great person to work with. Both times i was there. Apparently the first time i made my appointment at a different dealership

I'm hesitant to write this review because I don't want to - bonnie.thuillier

I'm hesitant to write this review because I don't want to be targeted at any subsequent visits, but I feel it is important. I went there for an oil change and while there I asked them to change out a tail light bulb for me. The oil change went okay...except they shorted me a quart of oil and the service manager had to call me to come back after I'd already left, so they could add it. I accept that things like that happen. The bigger issue for me was the water spilled on my seat when the technician went to take out the replacement bulb I had brought with me. A half full carton of coconut water was left upside down on my passenger seat (it's cloth). This carton remained upside down for the duration of my visit, leaking onto my seat. Even when they put the bulb I had brought back into my truck because it was apparently the wrong one, the carton remained upside down on my seat. It stayed that way until I was getting into my truck to leave, after being charged $63 for labor to put in a bulb. I saw the water but I honestly didn't think it would leave a stain. I was wrong. I did mention the wet stain to the service manager when I returned for my missing quart of oil. She said "I'm so sorry that happened" but did not offer to have my seat cleaned. It's a little disappointing to think that a service shop that you frequently visit, has so little respect for their customers vehicles. I do take some responsibility because my friend left the water in my truck and I thought it was empty. But, now I feel that the responsibility to have my seat cleaned lies with them. Overall, Bob Johnson 's service dept is reasonably good. I've been there a number of times with my vehicle, but I'm learning that I have to be more aware of what they are doing. I couldn't have known that they left out a quart of oil, but I guess I should have known to hand the replacement bulb to the service manager so no one had to go into my truck to get it.

I brought my vehicle in, explained the quirks I was aware - Cknicks23

I brought my vehicle in, explained the quirks I was aware of, and after their inspection I was offered $11,000. I couldn't sell it that day because I was waiting for my replacement vehicle, and I was told the offer would be honored if I returned a few weeks later and that it would simply be a matter of completing the paperwork. When I returned about three weeks later, expecting to complete the sale, they wanted to put the vehicle through another inspection with two different people, including rechecking the same cosmetic and mechanical items from the first visit. None of those items had changed. The offer was then reduced to $9,000 and later increased to $9,900. After about 1½ hours, I decided to leave because this wasn't the process I had expected based on what I had originally been told. Before leaving, I was told that if I came back the next day, they would honor the $9,900 offer and it would simply be a matter of completing the paperwork. I returned roughly 12 hours later expecting to sign the paperwork, but the vehicle was put through a third inspection, again rechecking many of the same areas. The sale was ultimately finalized at $9,800. Between the three visits, I spent roughly four hours at the dealership. I also didn't receive my check that day. I was told it would take no more than three days, but four days later I still hadn't received it. I called, didn't receive a callback, and ultimately had to physically return to the dealership to follow up before receiving my check. The people I dealt with were professional throughout, and I want to be fair about that. My frustration is with the process. If you're considering selling your vehicle here, be prepared for the possibility of multiple inspections, changing offers, several hours at the dealership, and potentially having to follow up yourself for payment. IF you decide to sell you car here, My recommendation would be to get very clear upfront, in writing if possible, about how long the offer is valid, whether another inspection will be required when you return, and exactly when and how you will be paid. Hopefully that saves someone else from going through the hours and the process that I went through.

My car was damaged. - My (horrible) experience at Platinum Volkswagen

My car was damaged. I asked the service manager to come and see the car as I noticed a scratch on the right side (Thomas Mc Devitt). He took pics and told me he would come back to me as he needed his boss approval for the damage repair. I called him a free hours later to get an update to no avail.The following day (today) I contacted him again as I hadn't had any news from him to be told they wouldn't be responsible for the damage as the manager had denied to give the ok. no further explanation was given. Shame on you guys!!!. I thought I was dealing with a serious dealership, nothing further than that. You damage my car and do nothing to fix it. NEVER COMING BACK TO THIS DEALER NOR EVER RECOMMEND IT. TOTALLY UNPROFESSIONAL!

Scheduled a 11:30 AM appointment after driving nearly an - paulpouliot012

Scheduled a 11:30 AM appointment after driving nearly an hour and a half. The vehicle wasn't prepped or washed as promised. During the trade evaluation, I gave my keys to the salesman but management got into my personal vehicle without introducing themselves or asking permission, making me scramble to clear my belongings off the seat, only to return with a lowball offer $9,000 below market value. Unprofessional and disorganized handling of a pre-approved buyer.

It’s a scam, Insurance scams, lots of Junk Fees everyone - Fredlamar

It’s a scam, Insurance scams, lots of Junk Fees everyone is dishonest people ever

CAR WAS WELL PREPARED WHEN DELIVERED. - CMCPA

CAR WAS WELL PREPARED WHEN DELIVERED. SALESMAN AND OTHER PERSONNEL WERE VERY PROFESSIONAL. SATISFIED WITH VEHICLE.

This is what I left on BBB as a formal review: DO NOT - thomas.galfano@gmail.com

This is what I left on BBB as a formal review: DO NOT Visit or purchase any car from Bronx KIA- they very worst in integrity, I mean avoid at all costs. They will act nice but they will lie and cheat and do anything to make the sale. The salesperson clearly made the statements, the higher than usual monthly payments would come down in 1 year, to return in 1 year to settle a new monthly payment. I went back and of course, that sales person is no longer employed, but I hardly believed that. When I stated my purpose of course the lying sales person is not employed and there was nothing they can do. To think this is my second lease at this location and never missed or made a late payment in 6 years. Just do not and based on so many other 1 start reviews- stay away- and by the way I complained to KIA and . . . . . nothing. Some loyalty after 6 years leasing with KIA Finance. Just do yourself a huge favor and do not engage- they may be nice in person but the lying is what you get later after a purchase. One of my biggest regrets and my disdain for Bronx Kia is unmatched. I repeat- DO NOT VISIT or PURCHASE or LEASE from KIA City. This is the first of many many reviews I will be leaving so others do not have to suffer the same fate. I hope they lose business with all the 1 start reviews. I am on a campaign to return the damage in business as they did my finances.

EXCELLENT SERVICE FROM BEGINNING TO END! - QueenB

EXCELLENT SERVICE FROM BEGINNING TO END! NEVER FELT PRESSURED AND OUR SALESMAN, MALCOLM S WAS VERY PATIENT, KNOWLEDGEABLE AND WELL READ. JAYSON, OUR FINANCIAL PERSON WAS AMAZING. HE MADE ALL THAT PAPERWORK FEEL SEAMLESS. HE WAS KNOWLEDGEABLE, VERY PATIENT, AND NOT PUSHY AT ALL, AS WAS MALCOLM! AS WE ARE BOTH A LITTLE BIT OLDER, WE FOUND EVERYONE TO BE VERY PATIENT WITH US WHILE WE WERE TRYING TO FIGURE OUT ALL THE NEW FANGLED SET UP ON OUR PHONES! THIS IS OUR FOURTH MAZDA, SO I THINK THAT SPEAKS FOR ITSELF!

"A wonderful place to shop for a Kia, especially if - Bajanize

"A wonderful place to shop for a Kia, especially if you're already part of the family. A big thank you to Jay Sarasty for taking his time to assist me the entire process was smooth and seamless. I am thrilled with my 2026 Kia Sportage!"

Dear Lexus Customer Experience Team, I would like to - Yevgeniy Schuster, MD

Dear Lexus Customer Experience Team, I would like to take a moment to express my sincere appreciation for the outstanding service I recently received at Bay Ridge Lexus. In particular, I would like to recognize Service Director Mr. Vincent Topedino for his exceptional professionalism, leadership, and dedication to customer care. From the moment he became involved, he handled everything with attention, efficiency, and a genuine commitment to ensuring a positive outcome. Mr. Topedino went above and beyond to make sure my concerns were addressed, and his personal involvement made a significant difference. His approach reflects the high standards and values I associate with Lexus. I truly appreciate the level of service I received and would like to extend my thanks to Mr. Topedino and the entire team for their efforts. Sincerely, Yevgeniy Schuster,MD

Hoselton has been our car dealership for quite awhile. - r.trimble

Hoselton has been our car dealership for quite awhile. We have decided to go from two cars to one. I did Carvana and Kelly Blue Book online to see what they would offer us. This got me in touch with Gwen Zannie. We communicated online, and I made an appointment to see if she would match my offer. Gwen was very accommodating, friendly and supportive of my wants. We ended up selling it and walked out with a big fat check in hand. I would definitely go back to GWEN ZANNIE if we decide to sell again and go new. We have never been able to sell a car outright and paid in full. This was a great experience!

I am filing this review regarding my experience with Bob - Vanessa

I am filing this review regarding my experience with Bob Johnson Chevrolet Buick in Pulaski, New York. Over the years, I have purchased four vehicles from this dealership because I believed they were a reputable business that valued honesty and customer service. Unfortunately, my most recent experience has completely changed that opinion. I purchased a 2019 Chevrolet Traverse in good faith, believing I was buying a vehicle with an accurate and properly disclosed odometer history. Years later, when I attempted to trade the vehicle, I learned it had an odometer discrepancy/rollback flag on the car fax, which has significantly reduced its value and made it difficult to trade or sell. I was never informed of this issue during the sale, and was not provided an odometer disclosure documenting the discrepancy. Had this information been disclosed, I would not have purchased the vehicle. After discovering the issue, I sent a formal demand letter to Bob Johnson Chevrolet Buick with supporting documentation, giving the dealership an opportunity to investigate and resolve the matter. Despite providing a reasonable deadline, I received no response at all. As a longtime customer who has purchased four vehicles from this dealership, I found the complete lack of communication especially disappointing. I expected much better from a dealership I had trusted for years. Instead of acknowledging my concerns or attempting to resolve the situation, they chose not to respond. I will now be taking other avenues to resolve this matter.

Everyone I worked with there at the East Meadow branch - 41pilot

Everyone I worked with there at the East Meadow branch was extremely helpful. Starting with Nareg, he was able to help me schedule the appointment and answered all my questions before the car arrived. When I arrived to pick up the car, Ibrahim did an excellent job getting the paperwork completely efficiently and listened to our concerns about a slight imperfection that was not originally declared in the listing. Finally, the manager, Love, agreed to address the imperfection for us without hesitation. Overall the team was respectful and courteous. This is the second car I purchased from this location and will most likely return again.

He was very professional with his time with me I was very - Mkurban

He was very professional with his time with me I was very please keep it up

Fran at the dealership got us taken care of. - jacobestrada29

Fran at the dealership got us taken care of. Fast friendly and efficient. In below zero temps my guy Fran was outside showing us all the vehicles we were interested in. I can’t thank him enough. True professional. Raise!

My father and I had a great experience at this - Mike G

My father and I had a great experience at this dealership. Daryl, Rich and Gary listened to what we were looking for in a new CRV, were friendly and we never felt pressured. We were able to get all the paperwork done on the new vehicle and trade-in completed in one day. We felt very satisfied with the service and price paid.

In May i had a tire replaced elsewhere in May due to - KK

In May i had a tire replaced elsewhere in May due to sidewall puncture. Sold me wrong tire/ unmatching tread. In June brought car to Nissan 112 for inspection. They said all was fine with tires! In October i bring in for 20,000 mile maintenance and they report mismatch tread/ wrong tire may affect my AWD. Why was this not mentioned in June? Now who pays for possible damage to AWD ....and a rec to purchase all new tires so tread matches? Customer has to pay and waste time .....no one compensates for thier mistakes. No one even apologizes. Service also never calls when tore comes in. I had to dtop in person to speak to someone to see if it came in. Was promised to be prioritized for service of the tire and here i sit waiting on Saturday morning for abd hour already. Shouldn't someone tell those who purchase AWD vehicles about the tire rule to start with so people xan at least be knowledgeable?

Worse service center in orange county. - Brad S

Worse service center in orange county. Waited a month just to get an appointment because they didn't have any loaner cars available.finally got an appointment date with a loaner car available, call the day before to make sure they had the loaner car for my appointment and was told yes. Went to the appointment the next day and they tell me they don't have a loaner car they can give me. Same thing happened the previous week. Would not recommend this dealership to anyone unless you like your time being wasted. very bad communication and they don't seem to value thier customers time and business.

No follow-up after the sale and the service department - dereak1

No follow-up after the sale and the service department was awful. The car was an unregistered demo supposedly driven by one of the owners mother. The Check engine light came on after 2 days. It took the dealership a week to pick it up and 5 days later they returned it supposedly fix. The Check engine light came on while they were returning the vehicle. Limited communication from the service department that only tighten the gas cap and did not run test for the primary error code p0016. The Salesperson has almost disappeared

Fabulous experience! - JL1111

Fabulous experience! Tarrytown Honda is by far the best dealership in the area. The process was smooth, efficient, and completely pressure-free. Everyone I encountered was pleasant, professional, and proficient! I highly recommend this dealership—especially John, Nick, and Yves.

Thank you very much for your hard work and Dedication! - Myrna Ann Thomas

Thank you very much for your hard work and Dedication! Very professional! Awesome! TY! Thank!

Nice show room. - Kcorvair.kt

Nice show room. Came in to look at a Certified pre-owned Explorer xx. Sales Man Danny Cho answer all.my question thru via text and email , sent me everything I needed to come in to view and test drive the car. We agreed on a purchase price that I was happy with. He collected all information I needed so when I came in it was a quick pick up after all documents has been signed. I will refer Danny to family and friends. Thank you Again Danny cho.

10/10 service all around. - lizzay442

10/10 service all around. Would definitely recommend to anybody looking to buy a car