15 New York Genesis Dealers

The team was very attentive to what I was looking for and - thomascerny19

The team was very attentive to what I was looking for and they had Very good customer service.

Can I tell you how amazing it is to have a saleswoman in - Jennifer.rocco

Can I tell you how amazing it is to have a saleswoman in your corner?! Catherine was incredible from start to finish. In the whole month I was shopping for various models, she never rushed me, never pressured me and never made me try to spend more money. She was professional, patient, kind and knowledgeable. I loved that we were able to do the majority of the leg work through text as well. Please visit Catherine for a Genesis or Hyundai. You will not be disappointed!

Bought a 2024 G80 last week with great pleasure. - AudiA7fan

Bought a 2024 G80 last week with great pleasure. From the negotiation to delivery the communication was fantastic. One person contacted me about the delivery date and someone else following up after with eagerness to go above and beyond. I have bought many cars in my lifetime and this is the first dealership I would be happy to return too.

The only words to describe the service here is top tier. - Jeaneilleclarke1

The only words to describe the service here is top tier. From the moment I walked through the doors everyone was welcoming and accommodating. My salesman Vinny Q, was extremely knowledgeable about the cars I had narrowed down and never pressured or rushed me through my millions of questions. Darlene, the business manager, went above and beyond to make sure I received the best deal and rate. She explained everything thoroughly and was extremely patient. Even when a few minor issues arose after delivery Joe, the sales manager was quick to remedy the situation and made sure everything was completed to my satisfaction. Everyone in the building wants to ensure that you have a great experience with them and are comfortable with your decision. They treat you like family. So if you are in the market for a vehicle, i highly recommend stopping by this dealership. You will be hard pressed to find customer service as wonderful as they have been thus far.

Anthony came out to greet us as soon as we pulled up to - talindsay

Anthony came out to greet us as soon as we pulled up to the service center. He explained what would be done to our vehicle and about how long it would take. The service was done in a timely manner and our car was washed also. We are very happy with Genesis of Albany and highly recommend the dealership.

Vehicle was presented as certified. - Iltoro

Vehicle was presented as certified. I came from a bit of a drive. The vehicle was delivered non serviced and not in the condition as promised! I contacted the sales representative and she no longer works there. I made numerous attempts to contact the dealership and I am told the sales manager will call me back immediately. 3 times as of now and no call and no resolution for my Genesis 70. My next call will be to DMV claims and my personal attorney. It’s unfortunate that this was my experience. I hope this never occurs to anyone else!

Communication is everything: And if you like outstanding - jakijek

Communication is everything: And if you like outstanding communication when your vehicle is being serviced, just like myself… Then look no farther than Pepe Auto Groups Service Department, at Genesis of White Plains. Devin and Alex are attentive, professional and are both, definitely men of their words. The two continue to go above and beyond to accommodate you and your needs the best they can every time you come in. The two, are yet another reason, I continue to look no farther, when it comes time to buying a new vehicle, for myself, a family member, or even if its just to make a recommendation to a client, or a friend. Genesis of White Plains, makes making recommendations, to any, of the many Pepe dealerships a no brainer…

Sales team was excellent. - nbaldini

Sales team was excellent. Mike, Alex and Gary were outstanding to work with. Great place to buy a Genesis.