11 Missouri Volkswagen Dealers

I had a great experience working with Stephen Snow at - mseth70

I had a great experience working with Stephen Snow at Northtowne Volkswagen. From the beginning, Stephen was friendly, easy to work with, and very responsive throughout the entire process of purchasing my Golf R. He made the buying experience straightforward and enjoyable, helped make sure everything came together on delivery day, and continued to follow up with me afterward. Anytime I reached out with a question or needed documentation, he was quick to respond and willing to help. I really appreciated Stephen’s professionalism and communication throughout the process. I absolutely love the Golf R, and I’d gladly recommend Stephen to anyone looking for a vehicle at Northtowne Volkswagen. Thanks again, Stephen!

They gave me an accurate time estimate and explained - vbcrusade.mack

They gave me an accurate time estimate and explained everything well plus they took me to the mall and picked me up quickly once my car was ready

I want to specifically recognize Zach for the level of - Zane R.

I want to specifically recognize Zach for the level of customer service he has provided throughout my experience with Suntrup VW.

Jason Landholt helped me find the perfect vehicle that - linwille

Jason Landholt helped me find the perfect vehicle that was right for me. Even though buying a car was a stressful experience for me, Jason stayed patient and thorough. I certainly suggest asking for him

I have never met Brandy, but her hustle is noted and - Ken M.

I have never met Brandy, but her hustle is noted and appreciated. She actually answered the phone and became an outstanding communication liaison for me (placing me on hold and walking over to the service counter and talking directly with them to get my questions answered, when I was unable to get through to them or a call back). No issues with the service team, they just seem to be always experiencing an "overwhelmed" moment. Brandy stepped up and stepped in when I needed some immediate answers. Now, if she had the power to make the batteries last longer on the Atlas, that would be truly awesome. Sincerely, Ken M.

I had the best experience with JR Johnston, no pressure... - ejulian

I had the best experience with JR Johnston, no pressure sales, and got a great deal on my new vehicle.

Everyone was so friendly and accommodating but Reese - spgeti

Everyone was so friendly and accommodating but Reese listened and reacted to what we were saying without being condescending. Extremely respectful. It is what sealed the deal for us.

Adam was personable and knowledgeable and was so easy to - Devondemos6

Adam was personable and knowledgeable and was so easy to work with. Made car buying easy and painless process. His manager Steve was also there to answer any questions we had. Would highly recommend!!

Contacting Service is almost impossible. - DevonTheCarGuy

Contacting Service is almost impossible. My simple repair has been delayed indefinitely. No estimate of time or if they can repair a simple warranty issue. No call. No update. Just, We don't know if we can fix it or when. I assume because it's warranty, it feels like they are trying to manufacture a way to charge me. Bad service seems to be normalized here, The excuse given for such bad service is a half a year old. That's not a problem, that's not a bad employee, that's a choice to burn customers as a matter of course. Unprofessional dealership. Needs new management.

Terrible service department. - acocow

Terrible service department. Will falsely diagnose your vehicle for a commission cash grab. They misdiagnosed my car 4 times & all of their techs/mechanics are extremely unqualified. Just skip the VW dealerships all together if you need work done, they charge 3x the amount any other mechanic would & they do shotty work. Very frustrating & disappointing when you can’t even trust the manufacturers dealership. My first & last Volkswagen. Proceed with caution