⭐⭐⭐⭐⭐ WE WENT TO LOOK AT CARS. - Bashleigh31
⭐⭐⭐⭐⭐ WE WENT TO LOOK AT CARS. REESE HAD OTHER PLANS. 😂🚗
Two exhausted parents. One rare kid-free afternoon. A 2013 Hyundai Sonata that had seen better days. ZERO intention of buying a car.
WE BOUGHT TWO. 🤦♀️😂
My husband and I decided to casually look at vehicles we MIGHT purchase NEXT YEAR. We had several dealerships on our list and decided to start with the least likely.
Enter Bommarito Volkswagen and a salesman named REESE.
We pulled up looking like two parents surviving on caffeine, chaos, and questionable amounts of sleep. I immediately told Reese, "We don't want to waste your time. We're NOT buying today. We're just looking for next year. Eventually, we'll need two vehicles. His and hers."
Let's be honest. We weren't exactly screaming VIP customers.
Reese could have easily written us off.
HE DID THE EXACT OPPOSITE.
He treated us like we were the most important customers on the lot. Knowledgeable, patient, personable, and genuinely interested in what WE wanted.
And here's the best part...
THE MAN KNOWS HOW TO SELL! 👏
He asked for the sale, handled our objections, and did his job BEAUTIFULLY without EVER becoming that pushy, icky salesman everyone dreads.
We stuck to our guns, thanked him, and left.
THEN WE VISITED THE COMPETITION. 🤦♀️
One dealership treated us terribly. Another couldn't be bothered to acknowledge us. And the last? We found THAT stereotypical pushy salesman... AND his manager. YUCK.
We went home realizing something.
We weren't just comparing vehicles. We were comparing how people made us FEEL.
And Reese had absolutely blown everyone else out of the water.
So much for buying next year!
✨ My beautiful, bougie 2027 ATLAS!
✨ My husband's not-so-basic 2026 JETTA!
REESE SOLD THE xxxx THINGS. BOTH OF THEM! 😂👏
But the experience didn't stop there.
Enter JD IN FINANCE.
By this point, our kid-free adventure was OVER. Our little one had joined us, it was late, and we were running on fumes.
Not once did anyone make us feel like our child was an inconvenience.
JD was personable, patient, and genuinely wonderful.
THE MAN EVEN SHARED HIS SKITTLES WITH OUR LITTLE ONE AT 8:30 AT NIGHT! 🌈😂
Now THAT is customer service!
TO BOMMARITO MANAGEMENT: PLEASE PAY ATTENTION TO THIS PART.
Reese didn't earn our business because he pressured us, judged our appearance, or pushed us into a deal.
He earned it because he treated two exhausted parents in an old Sonata, who openly said they weren't buying, like their business mattered.
HE DIDN'T JUST SELL US TWO CARS. HE SOLD US ON YOUR ENTIRE DEALERSHIP.
And JD made sure that exceptional experience continued all the way through the paperwork.
You didn't just gain a two-car sale.
You gained loyal customers who will happily send everyone they know your way.
If you're shopping for a vehicle, do yourself a favor.
ASK. FOR. REESE. 👏
And when you get to Finance, tell JD the family with the Skittles-loving kid sent you! 😂
⭐⭐⭐⭐⭐ FIVE STARS ISN'T ENOUGH!
P.S. To the other dealerships: Thanks for making our decision SO incredibly easy. 😉🚗
Read More