513 Michigan Used Car Dealers

Kendra was phenomenal! - Dustinn

Kendra was phenomenal! Very patient, and helpful on everything during the process of purchase. Would recommend her to everyone that comes to Seelye Ford!

I've always had a good experience at Dominion Chevrolet - Wkorf1

I've always had a good experience at Dominion Chevrolet service department. They are friendly, helpful and proficient. I feel I can count on them to do the best for my vehicle

Caden is my salesman and did a good job. - Loyal to Monroe

Caden is my salesman and did a good job. He is always calm and pleasant. I renew a lease every two years so this process is pretty routine. I have gotten to know Karissa as well and find her outstanding. The future is bright in the Sales Department having both on staff.

James was a very knowledgeable service writer that knows - Russ

James was a very knowledgeable service writer that knows how to work with his customers. I highly recommend James!

Recall appointment. - Swang

Recall appointment. First contact didn’t know anything about it. Contacted Service Manager.and appointment was scheduled. Done quickly while I waited. Good job!

I purchased a 2012 escape from this dealership about a - Eric

I purchased a 2012 escape from this dealership about a month ago. The test drive went well even for one with a stick transmission. I saw no problems and bought the car with a cashier's check. Within a couple days I could see an oil stain under it and the shifter never would engage consistently. Plus there was a squeaking belt that developed. I will probably end up selling it

bought a used Cadillac CTS have had nothing but trouble - chris_wells703

bought a used Cadillac CTS have had nothing but trouble with it from day one they don’t stand behind it just take your money will not be back

The workers at this dealership are all very friendly and - RICK.RAPPUHN

The workers at this dealership are all very friendly and talk to the customer like a neighbor. Other Garber dealers in another town treat you as a number not like a customer.

Finance department, Clayton Kennedy stay away worst - ehall6327

Finance department, Clayton Kennedy stay away worst person I ever met. 3 times wrong refund.

My son been dealing with Baker on his truck for a check - jf2448

My son been dealing with Baker on his truck for a check engine light. Every time I go’s in they can’t actually find what’s going on with it. Even though the code reads emissions code. They think they fix it and then it comes back on , they say it must be this problem and then fix it for this amount , then again the check engine light comes on after they say they fixed it. After they fixed it recently again I drove it another 45 miles and now the check engine light it’s back on. I drive a lot of miles for work so it go’s out of Warranty quick but been dealing with this since I bought the truck! I’m over it with them. This is ridiculous that they can’t find and fix a problem or admit this truck has a problem. It’s been in at least 3 times since November plus multiple times before that and costing me thousands of dollars and time and they still can’t fix it. They just keep throwing parts at it and not working. Baker is the worst dealership in Michigan or the USA to deal with and I’m not the only one that thinks this. I will be blowing this up on social media with my friends and family help. If Baker GMC doesn’t take care of this next step will be that I will call my Lawyer and GM.

They were friendly and very helpful. - Gaye

They were friendly and very helpful. They listened and very accommodating. I was at another dealership for many years. I have not been happy with them and so glad I found this dealership. I found it because you were open on Saturday and never thought I would of found my new car and dealership.

Service is excellent I will always bring my car back just - alxscott18

Service is excellent I will always bring my car back just because of how great the service team is

Found a really fair deal on a 2yr old preowned Tesla. - ajwooster

Found a really fair deal on a 2yr old preowned Tesla. It was the right car at the right price, and Trevor Picotte, my sales person made everything super easy. Emily their finance manager was able to secure a rate 2% lower than my credit union for the same term. The whole experience couldn’t have been easier.

Good selection of vehicles, good service, helpful sales - Dwbvcd

Good selection of vehicles, good service, helpful sales personnel and good deals. Highly recommended dealer.

I had great service at the dealership and was updated on - suegoethel

I had great service at the dealership and was updated on the progress of my car as I waited. They provided me with an office to work in while waiting. They gave me an estimate wait time of 3 hours. The service was completed in 2 hours. I would highly recommend this dealership.

Everybody is always so nice when you come in. - luvettahope

Everybody is always so nice when you come in. everyone has a smile and they just take care of you. That is the best part, getting in and out and being taken care of

Bought 75 Eldorado from the Commerce Twp branch. - scola1951

Bought 75 Eldorado from the Commerce Twp branch. Salesman, Chris, gave description of the car via website and e-mail. I hired an inspection service and Chris and the inspector took the car for a ride. The inspector's report confirmed everything Chris said. After I bought the car, with an easy $$ bank transfer, Chris called to say the car was on its way. It took 3 days. The car is even nicer than I imagined, Couldn't be happier.

I started buying vehicles from Tim Richards at 18. - Kevinhursh

I started buying vehicles from Tim Richards at 18. I’m now 38. I’ve traveled the country, I’ve lived in several states. I’m in and out of the major metro areas and sleepy small towns alike. In all my travels. In 20-30 buying opportunities, I always come back with Tim. You can buy a vehicle anywhere. The customer service is what always stands head and shoulders above. Hands down the best customer service is Tim Richards at Serra.

James was great! - chey.diggy

James was great! He worked with me over several days to ensure that I got approved and to make sure the Jeep was ready for me. 10/10 love my car as well.

I had my RV in for an oil change and all the people I - susan

I had my RV in for an oil change and all the people I came in contact with were wonderful!

I recently purchased a 2023 Mazda from Drew Baarman at - JLynam54

I recently purchased a 2023 Mazda from Drew Baarman at Zeigler in Holland. He was very helpful in finding a car for me that fit my purposes. He was professional and friendly.

CONSUMER SAFETY DEFECT COVER-UP AND FALSIFIED PRE-SALE - geo

CONSUMER SAFETY DEFECT COVER-UP AND FALSIFIED PRE-SALE SAFETY INSPECTIONS. I traded in my 2013 Honda Civic LX for a $7,000 credit and paid an additional $11,000 to purchase a used 2015 Infiniti Q50S from this lot, operating on good faith that their certified 'VPI Value Plus Used Car Safety Inspection' was legitimate. Less than 30 days later, the car suffered a total electrical failure mid-shift because salesperson JAY STECCO’s inventory team installed an incorrect standard lead-acid battery into a platform that requires a Group 35 AGM battery. Worse yet, a subsequent hoist inspection revealed an active, heavy hydraulic steering rack and pinion leak caked in months of black grime. Most shockingly, non-factory copper/brass wiring had been manually twisted around the rubber steering bellows boot to tightly clamp it shut and intentionally trap the leaking fluid to conceal this dangerous drivetrain failure from a buyer prior to sale. Internal dealer service records from June 26 prove their service technicians had this exact car on a hoist for subframe and brake work less than two months ago—meaning they stood inches away from this wire tampering and caked sludge—yet omitted it from the paperwork to deceptively push an unsafe vehicle off the lot. When bringing this physical proof to the showroom floor in person, Used Car Sales Manager NATE VAN RYN admitted fault for the battery by cutting a partial check for the raw part, but completely refused to cover the associated installation labor costs, the hazardous steering leak cover-up, or a tire found with two dangerous embedded metal fragments. A formal auto dealer fraud complaint has been successfully filed with the Michigan Secretary of State Bureau of Information Security and the Better Business Bureau. Avoid Jay Stecco, Nate Van Ryn, and Zeigler of Grandville's unsafe, un-inspected inventory.

In person service good. - ram150037924

In person service good. Keeping me informed not so hot. Ordered seals for my car they told me they were on back order. 3 months later still no word on them Finally called and had them in 4 days. Had my car for over a week and had to call every other day to get an update.

We have purchased 3 vehicles now from Priced Right. - Rus.caitlyn

We have purchased 3 vehicles now from Priced Right. The last vehicle was to replace a totaled vehicle and we had searched for weeks. We finally ended up with a 2020 Ford Explorer. Right after purchasing we noticed one of the head rests did not work, and we have 4 children and need all 4 back seats. Shortly after that my moon roof began leaking, and now I’m having issues with my transmission. The service manager refused to look at it, as we are over by 500 miles, although we are under the 3 month warranty. I am a home visitor, so I drive more than most.

Lease check up at 5000 was great, timely service, timely - burkettbrucew

Lease check up at 5000 was great, timely service, timely intake and a short comfortable time in the waiting area.

We bought a 2020 ford edge, and within 2000 miles we had - jbmcgeorge

We bought a 2020 ford edge, and within 2000 miles we had issues with the AWD system. I contacted them and they brought it in and scanded it found out it was a bad sensor on the rear differential. We had not bought the extended warranty, but they were great and covered the whole thing. We will definitely go back again for any more service and if we are in the market for a new car. Keep up the good work Serra Ford Gaylord!!!

Dakota was amazing. - Deniselaliberte

Dakota was amazing. He was so helpful and personable. When you have to spend a couple of hours at a dealership (as is always the case) having someone like Dakota really helps the time go by faster and eases the customers stress naturally.

I recently purchased a vehicle from LaFontaine, and the - Schmidty3298

I recently purchased a vehicle from LaFontaine, and the experience was top-notch from start to finish. I worked with a great team: a new sales associate who was just getting started in the business, and a seasoned veteran who was showing him the ropes. Watching them work together was seamless. The experienced associate knew the vehicle inside and out—answering every single question I had before I even had to ask, and sharing insights that went well above and beyond expectations. At the same time, it was clear she was taking the time to mentor and guide the newer associate, who was attentive, professional, and eager to learn. You can tell LaFontaine values thorough training and great customer care. I left with a great car and complete confidence in my purchase. Highly recommend this team!

This summer, I had the pleasure of purchasing a pre-owned - mjkayla2

This summer, I had the pleasure of purchasing a pre-owned vehicle from Brookfield Chrysler Dodge Jeep Ram, and I couldn’t be more pleased with the experience! The competitive pricing made it well worth shopping online and having the vehicle shipped directly to North Carolina. From the very beginning, the team at Brookfield was professional, responsive, and transparent. They, along with the vehicle carrier, kept me informed throughout every step of the process, which made purchasing a vehicle from out of state feel easy and stress-free. When the vehicle arrived, it was in excellent condition and exactly what we hoped for. Most importantly, **my daughter was absolutely thrilled!** I truly appreciate the exceptional service, communication, and care shown throughout the entire experience. I would definitely recommend Brookfield Chrysler Dodge Jeep Ram to anyone looking for a smooth and trustworthy vehicle-buying experience—even from out of state!

Tony was great! - greyshootingstar

Tony was great! I was able to tell him exactly what I wanted and was out the door in roughly an hour.