864 Massachusetts Used Car Dealers

Jesus is the best. - r.beau

Jesus is the best. Always responsive and knowledgeable. A true asset to the dealership. I’ve never encountered a better service department. Highly recommend.

I had a great experience at Audi Natick. - miller.depina

I had a great experience at Audi Natick. Zachary worked with me to find exactly what I was looking for and gave me a very competitive deal. He took the time to walk me through all the features of the vehicle so I could really understand how to get the most out of it. The entire process was smooth from start to finish, no delays, no surprises, just a straightforward and professional experience. I’ll definitely be working with Zachary again for my next lease. Highly recommend!

Always great communication and timely appointments - jglens

Always great communication and timely appointments available at this dealership. They’ve take. Good care of me for years.

McKenzie was very friendly and helpful. - Step25

McKenzie was very friendly and helpful. The service was quick and thorough. I will have all my services done there going forward.

The service manager is extremely unprofessional. - annmariepeters5

The service manager is extremely unprofessional. The quality of work was poor, and I filed a formal complaint with VW corporate. Yes, that BAD

Excellent transaction with Alex; their procedure was - Thomas Cunningham

Excellent transaction with Alex; their procedure was meticulous and thorough. I am truly impressed with their service; I highly recommend them.

Service seemed to fix my Jeep's suspension issue, however - ct0

Service seemed to fix my Jeep's suspension issue, however they refused to help with the corrosion warranty and offered no solution. I had to contact Jeep Smiles to find a dealer that would help. Additionally, Logan was less than friendly. I'll be purchasing my next Jeep elsewhere. I had considered going to you, but the dealer that is helping with the paint issue has been fantastic so they'll get my business.

I am finally back in a VW after 27 years. - Shannon

I am finally back in a VW after 27 years. I love my new Tiguan! Thank you all for your help and for making the process easier.

Robert from the Service Department makes the experience - brendanmcdonough

Robert from the Service Department makes the experience unforgettable. Great quality cars on top of the that the best service advisor & service departmemt I have ever come across!

Worked with Kenny for our New vehicle purchase. - RR

Worked with Kenny for our New vehicle purchase. I highly recommend seeing him for your next Hyundai ,went above and beyond to get everything done! The Rest of the team there was equally great. But Kenny was the best!

Dealership owes me $500 from rebate and failed to pay. - melitomm

Dealership owes me $500 from rebate and failed to pay.confirming that it was owed.

Poor customer service resolution for price misquoted over - Dmitriy

Poor customer service resolution for price misquoted over the phone. General Manager doesn't value customer feedback and is ready to lose customer over $250 issue.

David in service was great! - exredhead

David in service was great! He explained everything and did everything I asked with a smile. He had my car serviced and out the door as stated !

Carmax at Westborough went beyond my expectations. - Birdsthunter51

Carmax at Westborough went beyond my expectations. They allowed me more money on my trade in. Thanks Carmax

Freddie was awesome to work with. - mlavandier81

Freddie was awesome to work with. He listened and made sure all my needs were met. Strongly recommend seeing him if you're in the market for a vehicle.

Overcharged me nearly $1K on my trade-in. - volvo_buyer

Overcharged me nearly $1K on my trade-in. Mis-led about refunding the overpayment for 5 days. I had to escalate to the GM, who seemed unable to resolve the issue.

I was hesitant to pay $150 to have a car shipped to my - BobCenci

I was hesitant to pay $150 to have a car shipped to my closest CarMax dealert that I might like to test drive. In addition to that, in general, everybody knows if you want a car with low miles aint cheap. So I decided to test drive and soon decided to purchase.. So psyched the mini countryman S All4 was perfect but a bit niche. Soon after the purchase within the 10 day return policy I was able to have the car assessed at Mini Dealer which gave the car an excellent bill of health, low miles, no defects, oil changes up to date who could ask for more. Bottom line, CarMax gives you the price for quality vehicles. This was our third car from CarMax in our family and Im releived that I won't have to deal with anything major for a while.

Wilder was excellent to work with throughout the entire - James

Wilder was excellent to work with throughout the entire sales process at Koch RT 2

There was no pressure. - jme

There was no pressure. Tofik was very helpful and so nice to work with. The Service Department was very quick to take care of any issues we had.

I am not friends or a relative of anyone here and was - andrewallin2001

I am not friends or a relative of anyone here and was asked to leave a review with no request for a positive one. I've read enough fake ones to know to be suspicious of very positive reviews - but THIS one was earned. After a very dishonest salesmen in my recent review mirror, I was very cagey going into Nu Car of North Attleboro for a used Rav4. I explained on the phone to Manny that I wanted to use my own credit union for financing, not through them. After he checked with the manager Manny said "We don't usually do that, but he said it's okay." The RAV4 I saw in the ad listing was still available and my saleman, Pat Corrigan, was a straightforward, no nonesense salesman, i.e. not really a salesman at all. His card says Client Advisor. That's actually how he was. He didn't pepper me with questions to size up my desperation, he didn't become my new best friend, he didn't laugh at my jokes, (even though they were fantastic) and he provided all the information I needed. Can I get a full-sized spare tire on a rim? No, not at this price point. Can I get another key fob for free? Not at this price point. Straightforward, but polite. I was rusty at buying a car, paranoid from my experiance at Bristol Toyota, and juggling three schedules so I was, unintentionally, an annoying customer. Pat was very professional about that. When I couldn't meet him for our appointment to accompany me in the Rav4 to my local mechanic to have him put it up on the lift and check Nu Car's assertion there were no forseeable problems, Pat offered to drive it there himself to let my mechanic inspect it, and then he did. 14 miles one way and 14 miles back. Never had a dealer rep do THAT before. My mechnic said it was as just they stated - nothing needed any repair, and there were no forseeable repairs upcoming. A few days earlier a saleman at another Toyota dealer in MA, after fighting me tooth and nail to not finance with my credit union, but with them, tried to convince me to sign a Purchase & Sale contract with the financer information left blank. He said they could only fill it in AFTER I had signed - i.e. committed myself to buying their SUV. I found that very, very sinister. So I read EVERYTHING I signed at Nu Car during closing, dragging it out to three hours. But at the end I knew everything they promised was in there, in writing. My new (to me) 2018 Rav 4 feels and drives like a new car. I wish I'd started my search here.

I just bought a 2025 Genesis GV70. - gracefbat

I just bought a 2025 Genesis GV70. The person we (my husband and I) dealt with was Josue Bournigal. He is a very pleasant and knowledgeable person to deal with about the business and vehicles he sells. He was very helpful in helping us to try different vehicles to make sure that we chose the right vehicle we wanted.

Manny A. - rwrichard13

Manny A. was help[ful. Beware that there is there is a mandatory accessory package.

I recently took my 2020 Jeep Wrangler in for maintenance, - DAVIDN5

I recently took my 2020 Jeep Wrangler in for maintenance, and I can’t say enough good things about the team here. My service adviser, Laura Spinola, is an absolute rockstar! She is an amazing service writer—professional, communicative, and truly dedicated to making sure her customers are taken care of. The mechanics behind the scenes are equally wonderful. It’s clear they take pride in their work and do their best to keep my Jeep running perfectly. For this visit, I had an oil change and tire rotation; I was incredibly impressed to be in and out in just about an hour. While I waited, the experience was great: • Cleanliness: The waiting area was spotless and very well-maintained. • Comfort: The seating was comfortable, making the short wait feel like no time at all. • Efficiency: From check-in to check-out, the process was seamless. If you’re looking for a service department that values your time and treats your vehicle with care, go see Laura. I’ll definitely be back!

Our Salesman was Aaron Maldonado. - Kristin

Our Salesman was Aaron Maldonado. He provided excellent customer. He was very down to earth and welcoming. I would deal with him again and again. Very knowledgeable of the cars features.

I don't normally comment on dealers around but I have to - Jose

I don't normally comment on dealers around but I have to on this one. Please be aware of what you buy. Make sure you check your car underneath check tires, brakes, rotors, everything. I had a bad experience with a pickup truck 2017 GMC Sierra that I bought and I end up fixing a lot of problems with this truck that I did not have when I bought it. Everything was normal until the week went by and the problem started coming out. Also I knew there was something going. The Ambien at the dealership was so bad. You could feel the heaviness I'd call once to get something repaired and I noticed there was a lot of drop it off and blah blah blah but I will never get a second car from this place. There was so much rust on the bottom that I had to fix myself. Looks like the car was dipped in the sea and brought back to life in order to sell so please be aware check your car from back to front and bottom. This place should be reported to the consumer and review.

Efficient and convenient and courteous. - jackiearm

Efficient and convenient and courteous. Raymond has been a great contact. Car washes are a pleasant feature after service is done.

We bought a new car with cash one month ago. - Nancy.dudek

We bought a new car with cash one month ago. After SEVERAL calls to the dealership we had no call back or explanation regarding getting the title. Mariela was the ONLY CONTACT who responded! I won’t do business with this dealership again! Just to be clear, this is a NEW dealership in Manchester owned by Bertera. Bertera Nissa in Manchester was MIA once the check cleared.

Dont buy the over priced extended warranty and honestly - Alan.beatty68

Dont buy the over priced extended warranty and honestly don’t buy from them at all. Checked to see if they were still in business as we are getting ready to trade in the over priced turd they sold us. Unfortunately they are still scamming people. Drove from Maine to Mass to look at what looked like a decent low mile Suburban. Looked decent at first but after a test drive, I did an in depth look around the vehicle. They let me test drive it without any air intake on it. Wide open throttle body. Leaking transmission lines. Many scratches that could be buffed out. Breaks were squeaky so I mentioned that. I noted all of these issues as well as the interior being filthy. Also noted a slight lifter tick but that wasn’t overly concerning as it only had 87k on it. They said they would address all of these things. Thankfully they did put the air intake back on. They cleaned the transmission line. Not replaced. So it’s been leaking since we got it. No interior detailing done at all. Had to do the breaks within a year of purchase. They never did them. They buffed the exterior but it was poorly done. Buff marks everywhere and none of the scratches were addressed and the clear coat on the hood was clearly lacking or missing entirely because my hood began to fade within a year. Now for the best part. Went to use to warranty for the AC which went out after a year and should have been covered. Direct Auto never filed the paperwork. And after calling over 10 times and fighting with the warranty company as well, I filed with the BBB and Direct Auto never responded. We paid almost 4k for this warranty and never got to use it Even though we needed it. Now at only 137k on a typically reliable engine, the crank and rear main seals have gone out on it and it’s running rough despite proper regular maintenance. Absolutely never buy from them. We are upside down by alot. Also I found our trade in about a week later listed for twice what they gave us! A %100 mark up and they refused to budge on their price and refused to give us any of the trade in value in cash. You’ve been warned.

I bought this car (2014 ford explorer sport) and have had - bmc

I bought this car (2014 ford explorer sport) and have had nothing put problems from day one. Shame on me for not looking it over better. The touch screen didn’t work, however I didn’t even know it was a touch screen until I realized I couldn’t do necessary things without it. So they put in a different/used touchscreen. It worked however I couldn’t control the bass on the radio. It’s way too high for my liking. He promised me another one, every time I called he said it was on its way or would be here at the end of the week. This went on for months. After a while I just gave up. I realized he was just stringing me along. The salesman was great. The kid in charge of service not so much. The car in general is the worst car I’ve ever bought.

I just purchased a ,2022 Hyundai Elantra from Mark - mcatleton61

I just purchased a ,2022 Hyundai Elantra from Mark Pereira. Mark was a great help throughout the process answered all my questions and after the purchase was completed (days later) he help set me up with Blue Link.