36 Massachusetts Toyota Dealers

Walked in I was immediately greeted and helped by Wilder. - Adam32ab1

Walked in I was immediately greeted and helped by Wilder. Got the truck I wanted for the price I wanted. It was hassle free and everyone that worked there was friendly and caring. I would definitely recommend to family and friends.

WOW! - jenm1231

WOW!!! Just AMAZING experience. I know there are many reviews you can read but mine comes from years of experience. This was my 40th, YES 40th vehicle purchase. Not only did Marty ( the fabulous GM) take TWO Teslas in trade with a fantastic price, but the absolutely stunning Yesenia ( finance director AKA rock star aka owner) worked a miracle and got me financed in a beautiful 2025 Lexus RZ. The price was phenomenal but the process was OUTSTANDING!!! Literally the best dealership I have ever purchased a vehicle at. Each time we walked in and out of the dealership there were people opening both doors like we are royalty to the sales manager Jose personally working hard to get ME into the vehicle I wanted. This is not your typical dealership. It’s a family. A unified business where they all work together towards a common goal. This allows the buying process to transition smoothly and efficiently. The fabulous Aleah was my very own car buying connoisseur. She has a deep knowledge and refined approach to purchasing a vehicle. Aleah was extremely well versed in many aspects of the car buying experience and a complete fashionista with those heart shaped glasses. Most salespeople make more from manufacturer bonuses so the incentive to purchase a Toyota vehicle is higher for them, yet Aleah never once tried to sway me in either direction. Aleah was extremely smart, professional and efficient. We didn’t spend the typical 12 hours at a dealer. When the Finance Director (aka bonita mariposa) stepped in, Yesenia was the most personable humble woman I’ve ever met. Yesenia was not only the type of woman you notice in a crowd for her striking beauty, but that beauty shined from within. Yesenia is just a kind, compassionate soul who truly cares about people. Harr Motors makes you feel like you matter and in a world filled with so much noise and chaos, it’s nice to have a dealership who makes you feel like they have your best interests at heart. I will never forget this car buying experience and I hope to one day, pay their kindness forward in life, because life is incredibly fragile and we never know what our future holds so learn to dance in the rain because this life is just a dress rehearsal for the next.

I can’t say enough great things about Tim Sullivan at - Rose.pielock

I can’t say enough great things about Tim Sullivan at Toyota of Greenfield. My husband and I chose a 2022 RAV4 and from the second we started looking at it Tim was so helpful. We got a fair trade in on my very tired but well loved 2012 RAV4. I had such a wonderful experience that I will definitely be back to purchase again from Tim. I picked up my new car with a tank full of gas and all detailed, then I brought it back to have it rust proofed and under coated and when I went to pick it up the gas tank was full again!! That is customer service at its finest. Huge round of applause to Toyota of Greenfield and to Tim you have definitely won me over!!

I ultimately didn't buy here due to a simple lack of - cab

I ultimately didn't buy here due to a simple lack of inventory (I wanted a Prius Prime XSE in guardian gray, and they unfortunately they didn't have any in stock), but I still wanted to write a review to express appreciation for Joel and Harley. Joel in sales was kind and didn't apply any pressure on me whatsoever, and Harley in finance offered a helpful breakdown of what a leasing option would look like. I found them to be excellent to deal with and trusted what they were telling me in terms of pricing and options, and again, most importantly, they didn't pressure me whatsoever and simply talked me through my options. If they'd had inventory there, I would have absolutely purchased with them and recommend them highly if you're considering your own purchase.

The worst buying experience I’ve ever had. - vinniedilandro

The worst buying experience I’ve ever had. Agreed on an “out the door” price on a 2020 Toyota Tundra over the phone. Got a certified bank check and proof of insurance for the vehicle. I confirmed with the salesman that I would be able to take delivery of the vehicle the same day as I live 3 hours away. He acknowledged I would be leaving with the vehicle the same day. I then asked if the vehicle can be cleaned before I get there so I can properly inspect it, he once again acknowledged and agreed. After arriving at the dealership, the vehicle was absolutely filthy, in no condition to be sold to a consumer. This is a 45,000 dollar certified pre-owned Toyota gold warranty vehicle. We then had to take the vehicle through a car wash while on the test drive. After getting back to the dealership, I still agreed to purchase the vehicle. I am now told I can not leave with the vehicle that day and would have to take another 6 hour round trip to the dealership to take delivery…. or, complete the transaction that day, and have one of the dealer’s transporters drive the vehicle 190 miles to my house, ON MY INSURANCE with no estimated date or time of delivery! Absolute insanity. Haddad Toyota’s motto is “Convenient. Committed. Compassionate.” Sure… I wouldn’t do business with them if they took 10k off the sticker price. Absolutely dishonest, shady dealer. BUYERS BEWARE!

Jeffrey Guzman did a great job fixing my check engine - georgelloyd@townisp.com

Jeffrey Guzman did a great job fixing my check engine light even though my Highlander was a couple of weeks out of warranty. Very satisfied with the whole process.