Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ira Toyota of Danvers
Danvers, MA
2,343 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,343 reviews
October 10, 2026
Best of the Best! ! Amazing experience here, too notch customer service! The entire staff was awesome to work with, made me feel right at home. From the start I’ve n ! Amazing experience here, too notch customer service! The entire staff was awesome to work with, made me feel right at home. From the start I’ve never seen so many new Toyota’s in one place, the selection was unbelievable. They were super friendly, very knowledgeable, respectful of my time, made the entire process smooth and easy. Thank you very much to all of you that help with my new vehicle, definitely an Ira Toyota customer for life. Gary Cooper - Sales Dept. John Arena - Finance Dept. Mark Giovanni- General Manager More
by Bendy90
Employees Worked With
Brandon Banich , Mark Giovanni
October 08, 2026
I received an IRA coupon for a really low cost oil change. I made an appt, showed up on time and waited 2.5 hours. I feel like I was being "Punished" because I was there only for the oil change. They change. I made an appt, showed up on time and waited 2.5 hours. I feel like I was being "Punished" because I was there only for the oil change. They recommended other maintenance as I would expect them to do, but how could I have them do anything else if it takes 2.hours for a 30 minute service. Yes, Im being generous at 30 minutes. 2.5 hours is totally unreasonable and no one provided me any update as to why it was taking so long. The only communication was when I was sent a link to authorize additional work that they said I needed. Its not fair to be held hostage for such a minor service to be done. This was my very First visit to this dealership and quite possibly my last. I mean, if I was being punished for showing up per invitation for an oil change, what do you think they'll do for me providing an honest heart felt review? The dealership Service Manager and or Dispatcher should be the ones punished, not me as a customer. Beware of this if you decide to have service performed there as well. More
by BRIANNE
Employees Worked With
Bruce
October 06, 2026
I got my inspection sticker and oil change done. Then it turned I need a few other things done. So. That was taken care of as well. I waited and it took about 4 hours. I had coffee and relaxed. Ever Then it turned I need a few other things done. So. That was taken care of as well. I waited and it took about 4 hours. I had coffee and relaxed. Everything was great. Thank you More
by Pete Waldman1968
Employees Worked With
Mark Giovanni
October 05, 2026
I have used this dealership for years. The service people are always professional. My car is very low mileage so they recommend needed service. The service people are always professional. My car is very low mileage so they recommend needed service. More
by Marienimblett
Employees Worked With
Service rep
October 04, 2026
I was very impressed while getting my free service for my corolla. I love my 24 corolla se. My sales associate Vadim was a pleasure to work with. What's not to like. corolla. I love my 24 corolla se. My sales associate Vadim was a pleasure to work with. What's not to like. More
by esoper8035
Employees Worked With
Vadim.
