36 Massachusetts Toyota Dealers

TOTALLY AWESOME! - Olanzer Cameron

TOTALLY AWESOME!!!! This is my second car from Harr Toyota and the first experience has been awesome. The Harr Team are very knowledgeable and professional. They will go the extra miles to ensure your happiness. Martin Duffner aka Marti is a star guy… he makes anything happen!!! I noticed he is more interested in your happiness rather than just selling you a car. I am super happy with my car purchase and is now a life customer at Harrs Toyota Gold Star Blv. I gave a five star rating because there is only five stars on the rating scale, but in truth and in fact Harrs deserves a 10 star ratings. Marti am telling you, you are doing a superb job at Harrs. Thanks for your awesome support.

I have great experience with Route 44 Toyota. - SA

I have great experience with Route 44 Toyota. People tried to find out a suitable car in a pretty tricky situation, offered help in all aspects. Also, overall process too considerably less time than usually.

This dealership has poor customer service. - jt

This dealership has poor customer service. The sales person we dealt with seemed disorganized and confused. Calling us at home stating the car was ready for us. We went to the dealership to pick it up, low and behold us was not. He also forgot to ask for the title of our trade in, therefore another trip back to the dealership. The finance person Mackenzie when we said we were not interested in the extended warranty, got very combative, aggressive and just plain nasty. This to the point I almost cancelled the deal. I will not buy my next car from this dealership.

My 2018 RAV4 was out of warranty and my seat belt buckle - Swentworth58

My 2018 RAV4 was out of warranty and my seat belt buckle broke. I was upset because it was the driver’s seat belt making the car unsafe to drive. I filed a a grievance with Toyota who return denied my claim, saying my vehicle was out of warranty. I finally reached out to Haddads management and got a hold of LESLIE. She listen to my issues and agreed the vehicle was unsafe. She arranged to have my seatbelt replaced and I am SAFELY driving again. THANK YOU LESLIE. You stayed with me until it was fixed and MADE sure I was safe. THANKS AGAIN LESLIE.

Great customers service. - Ary

Great customers service. And they listen your need and understanding people. I love my sperience there. Thank you

Jeffrey Guzman did a great job fixing my check engine - georgelloyd@townisp.com

Jeffrey Guzman did a great job fixing my check engine light even though my Highlander was a couple of weeks out of warranty. Very satisfied with the whole process.