Justin & John are awesome - y2flu
I was looking for a 2018 Toyota CH-R in a very rare color (Radiant Mica Green). Started out in Baton Rouge, at the dealership closest to where I live. They didn't have the color I wanted, but he told me that he could get it from the closest Toyota dealer that had one (which was Hixson). So, we began to negotiate, but red flags went up when he only offered me $3500 for my trade-in (the Kelley Blue Book value when I looked it up was nearly $6000.) When I questioned him about it, he made up a bunch of excuses as to why my car wasn't really worth what KBB said. Anyway, we finally struck a deal for $19000 + my trade-in value. He went to verify it with his boss, and came back and told me, "I have great news. My manager is insane for agreeing to this, but he says you can have a CH-R for that price, but it has to be that one right there (which was sitting on their showroom floor, in a completely different color.) I told him I wasn't interested and left. As I was leaving the parking lot, I called Hixson and was connected with a salesman named Justin Brown. When I mentioned the vehicle he immediately knew which car I was talking about, and told me he'd call me right back for a bottom line "out the door" price. Sure enough, 5 minutes later he called me and offered me the car at $100 over invoice ($24817 including taxes & fees). He asked me to send my VIN # and some photos of my vehicle so that he could assess the value. He told me he could give me the $5817 for it no problem, and I could pay the rest ($19000) in cash. So, I made the 3+ hour drive to Leesville early this morning to pick it up. I met Justin, who had all of my basic paperwork ready to go. I was then introduced to John, who was in charge of all the finances and warranties and whatnot. He, too, was super-nice (despite being a Cowboys fan) and was awesome to deal with. In less than an hour after arriving at the dealership I was driving off the lot in my brand-new CH-R. I could not be happier with my purchase and the service I received. Do yourself a favor and go visit Justin and John at Hixson,
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