I have been a customer at Gates Nissan Richmond for over - Servicefan
I have been a customer at Gates Nissan Richmond for over 15 years. This week I purchased my third new vehicle from them. Aladdin worked with me, and he is amazing! So knowledgeable. He explained and demonstrated all aspects of the car, and was a whiz in connecting my phone with all the technological components of the car. The vehicle I traded in was eight years old and I had no idea auto technology had changed so much in eight years. I know I'll be calling him to find out how to change a feature or how to set something up.
Only Gates services my vehicles. The service department always friendly, always helpful. Jobs done right the first time. Never any do-overs. Kathy and Brian have been in the service department all the years I've been going to Gates. They always explain what repairs/service was done and what future maintenance/service may be needed.
Gates is a great dealership. No pressure or pushy people. They will work with you in any way possible to make you a happy customer.
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