Tim Short Chrysler Dodge Jeep Ram of Maysville

Nice people but don't really listen I was limited on what I could spend but I went because I wanted it. One was supposed to wait on us but he found someone who was wanting a new car left us high with another I could spend but I went because I wanted it. One was supposed to wait on us but he found someone who was wanting a new car left us high with another salesman so he can make the most money. Very slow when paying cash it shouldn't take 3 to 4 hours to purchase a car. More

I worked with Jimmy, Tanner and Bill (GM) and they listened to what I needed and desired in a vehicle. All of them worked incredibly hard to find me and make a deal work, for my family of 6. I’m forev listened to what I needed and desired in a vehicle. All of them worked incredibly hard to find me and make a deal work, for my family of 6. I’m forever grateful! More

Do not buy pre owned vehicles they will say whatever they have to just to make a sale i was told the salesman drove the truck all day with no problems after the sale noticed coolant was leaking,they jumped a have to just to make a sale i was told the salesman drove the truck all day with no problems after the sale noticed coolant was leaking,they jumped a fuse to a relay so it would start was told it had 4 new tires the back 2 will have to be changed soon i drove 3 hours amd when i tried to call the manager to only fix a water pump and i would eat the rest of the cost told me he couldnt do anything for me if you dont listen to me and still try to buy from this sorry excuse of a dealer atleast have a 3rd party inspect the vehicle because they false advertise on there pre owns More

Outstanding service from the sales staff. The sales managers smooth out the process. The finance manager showed concern for my bottom line. One of the owners personally listened to my comment The sales managers smooth out the process. The finance manager showed concern for my bottom line. One of the owners personally listened to my comments, good, about the staff and thanked me. In Short, pun intended, everyone listened and did everything within reason to get my business. PS I am by nature not a fan of salesmen. That being said I am well pleased with Tim Short. More

Very nice and attentive to their customers. Try to work with you in any way they can. Try to work with you in any way they can. More

**⭐ 1 Star – Extremely Unprofessional and Misleading Sales Experience** I recently had an extremely disappointing experience with Tim Short of Maysville while attempting to purchase a Tesla Model Y a Sales Experience** I recently had an extremely disappointing experience with Tim Short of Maysville while attempting to purchase a Tesla Model Y advertised on AutoTrader. On Friday evening, I spoke with a salesperson named Harlan, who personally confirmed that the vehicle was physically on their lot and available to view. I specifically explained that I lived two hours away and didn't want to make the drive unless the vehicle was actually there. He assured me it was and provided his direct number so I could contact him before coming. On Saturday, before making the two-hour drive, I called Harlan again to confirm the vehicle was still on the lot and available to see. **For the second time, he assured me the vehicle was there** and instructed me to ask for him when I arrived. After driving two hours to the dealership, Harlan was nowhere to be found. Instead, we were greeted by someone who wasn't even a salesperson, apparently sent to stand in for Harlan. This individual then informed us that the vehicle we had twice been assured was on the lot was not there. To make matters worse, rather than addressing the situation, this individual attempted to upsell us on a more expensive vehicle. **What made the situation even more frustrating was the complete lack of accountability.** No manager was brought out or made aware of the situation, to my knowledge. No one from management or the sales team made any effort to address what had happened, offer an explanation, or attempt to remedy the situation. We were simply left with the fact that the vehicle wasn't there, despite being assured twice that it was. **This was not a misunderstanding or a failure to confirm availability. I personally confirmed the vehicle's presence twice with the same salesperson, including immediately before making a two-hour drive.** I expect this kind of sales tactic from a questionable buy-here-pay-here lot, not an established dealership. What is particularly disappointing is that even after the situation became apparent, no one seemed concerned enough to take responsibility or make an effort to correct it. If you're considering purchasing a vehicle from Tim Short of Maysville, I would strongly recommend being cautious about any assurances regarding vehicle availability, even when confirmed directly by a salesperson multiple times. **An absolutely unacceptable experience and a terrible way to treat a potential customer who was ready to purchase a vehicle.** More

Treated me like a real person! Was done in less time and out the door quicker than any dealer I have ever been to! Was done in less time and out the door quicker than any dealer I have ever been to! More

Had a great buying experience! Highly suggest you go visit Ericka Paisley! Fast easy experience and at the price I needed. Highly suggest you go visit Ericka Paisley! Fast easy experience and at the price I needed. More

Very good, easy to work with, very helpfull,every one there very friendly,good job there very friendly,good job More

I ran into a trade in issue after finalizing a deal. The team here has been great to work with finding a solution that was unconventional but really helped me much more than it helped them. They did the The team here has been great to work with finding a solution that was unconventional but really helped me much more than it helped them. They did the right thing even when they did not have to which I greatly appreciate. Even though my original deal was rolled back(by my request) I will certainly work with them again in the near future. More