I am quite pleased with the sales experience at Brad - KWBUXTON
I am quite pleased with the sales experience at Brad Deery Motors. They've got a team that wants to get things right.
Starting with Monica Cadogan, who was patient with me online as I kept my distance, because of past experience with high pressure sales people. Once we got past that, she turned things over to Connor Wambold. Connor recognized my comfort level, and gave me the numbers I wanted to see before I made the drive there (116 miles).
I threw them a curve ball over the weekend, and asked for confirmation on a conditional rebate. Once confirmed, I made the drive there that Monday to see if we could make the deal work. Connor was off that day, and without missing a beat, Zach Broders took over.
The only remaining variable was my trade. Everyone thinks their trade is worth a lot. I’m no different. I was given a range that I could expect as long as there weren’t any surprises with the condition. There was an issue with my passenger rearview mirror that I of course I thought did not amount to much. It was a bigger issue than I thought. They couldn’t turn around and sell the vehicle without replacing it. Plus, there were a few small dents they would have to deal with. They could have tried to nail me with this, but they gave me the low end of the range we agreed on ahead of time.
I was offered addons, but I felt no pressure to buy once I said no thank you. Kody Wenndt took over for the finance portion. This guy knows what he is doing, and he will patiently explain any part of the process you may have questions or concerns about.
Bottom line, with a visit to Brad Deery Motors, you are going to have a team there ready to help the buying process be comfortable and fair.
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