867 Illinois Used Car Dealers

Very good improvements in the service dept very helpful - red67678

Very good improvements in the service dept very helpful and willing to get issues resolved

I recently had the pleasure of working with John Vang, - JoshuaLH78

I recently had the pleasure of working with John Vang, Chris Loch, Geoff Feinblatt, and Jim Schaffer at their dealership, and I can confidently say they are the best in the automotive business! From the moment I walked in, their professionalism and dedication to customer service were evident. I was in the market for a brand new 2025 Honda Pilot, and these four gentlemen made the entire process seamless and enjoyable. They were incredibly transparent about the pricing, options, and features, ensuring I had all the information I needed to make an informed decision. There was no pressure at any point, which made the experience even more pleasant. What truly impressed me was their efficiency. I was out of the dealership in less than 30 minutes, which is remarkable considering how thorough and personalized the service was. They took the time to listen to my needs and preferences, and it was clear that they genuinely cared about finding the right vehicle for me. I highly recommend John, Chris, Geoff, and Jim to anyone looking to purchase a vehicle. Their commitment to excellence and customer satisfaction sets them apart in the automotive industry. Thank you for making my car-buying experience a breeze!

We had a pleasant experience dealing with salesman Allen - Jeff

We had a pleasant experience dealing with salesman Allen Friello. He was helpful and didn't pressure us to purchase. 12/2023

Todd and the sales manager worked with me to come to a - albertstrate65

Todd and the sales manager worked with me to come to a price that was agreeable to both sides. Everyone at Steve Schmitt auto was very easy to work with and made it an enjoyable experience.

Adam was great on showing us exactly what we wanted, the... - chrissy7702

Adam was great on showing us exactly what we wanted, the overall experience at the dealership with the salesman Adam had to have been the most fluid process I have experienced. Thank you Adam for the great experience!

We had an amazing experience here! - klblake999

We had an amazing experience here! We found a used car from Friendly Honda that we liked online but unfortunately, the dealership was over three hours away. We called to inquire and the salesman, Pete, made it so easy! We were able to negotiate the deal over the phone and put a little money down and they held the car until we could make the trip 2 days later. Upon arrival we took the car to an independent shop to make sure it was solid and Friendly Honda was happy to let us do so. The shop we took it to said it was a very solid car and they could not find anything mechanically wrong with it! We came back to Friendly from the inspection, and they had the paperwork ready and we quickly finalized the sale and were back on the road for the trip home. Pete was our salesman from our initial call and he was responsive, “friendly” and honest. Loved our experience here and we will gladly travel 3 hours to purchase from them again!

Kunes of Oregon does a great job! - Family3bauer

Kunes of Oregon does a great job! I do all my services there on my Dodge Ram & Wagoneer. I love my service department. They have become part of our Chrysler family.

Just picked up our new Bronco! - J. Weeks

Just picked up our new Bronco! Wonderful customer service from start to finish. Dan, our sales guy, made working from out of state a breeze (including working on our trade in value.) Cedrick was thorough & worked hard to complete our transaction electronically ahead of time, so our in person closing ran smoothly. The front desk staff was so welcoming! Sean even took time to talk to us about our experience dropping our kid off at college… really genuine folks at Kunes Sterling. We would highly recommend working with them, and hope to again in the future. Class acts.

Sales process was really excellent. - Tdweitzel

Sales process was really excellent. Robert was the salesman and I was texting with him ahead of time and he was really responsive, answered my questions and even took pictures n real time to send to me. He was not aggressive in his sales approach in any way. The only reason I’m not giving 5 stars is because of the finance guy who had a number of fees he didn’t review with me and tried way too hard to get me to purchase an overpriced extended warranty. That was sadly the only negative in the whole experience.

Chris in the service department is amazing to work with.... - vanconnie@aol.com

Chris in the service department is amazing to work with. We had an emergency repair and he was incredibly helpful at getting us back on the road. We were from out of town and he was able to help with insurance information and made the whole process very easy! Thank you Chris and Anthony Buick!

Well they said that the car would be delivered to my - bigtexas5200

Well they said that the car would be delivered to my address and due to circumstances and calling at the right time I was blessed free of charge and delivery . 96 impala ss all black on black

An all-inclusive car-buying experience that left no - Elmoo

An all-inclusive car-buying experience that left no questions unanswered. The salespeople I spoke with were all very polite, knowledgeable, fair, and accommodating. The selection of new cars offered enough variety for me to find the model and package I wanted. I drove my new car away feeling confident that it was the right vehicle for me, with a renewed enjoyment of traveling from A to B. As a repeat Nissan owner, if I ever find myself in the market for another, Anderson Nissan will be the first place I go. Thank you!

The service department does an outstanding job with great - Jmkarl

The service department does an outstanding job with great communication and service. Bob Carr goes out of his way to make sure you are well taking care of

Buying a used vehicle is a gamble no matter who you buy - ILresident

Buying a used vehicle is a gamble no matter who you buy it from. Nobody selling used vehicles spends a ton of money on them. They shine them up make sure hopefully the basics are good. But we all know how people take care of vehicles, and high millage brings with it a potential for a money pit vehicle people just dump into the used car market. Its always best to spend the dime and have a local mechanic inspect it before purchasing. Barkau like most used car businesses sells good late model vehicles, and they also sell bargains that look great but probably will have maintenance items needed down the road. I've bought vehicles from Barkau that needed tune ups, brakes, and other routine services. They seem to spend more time on making the appearance look the best than mechanically doing much. Rather typical of the market where people see a nice shinny vehicle tends to impress more than anything else. As they always say, looks can be deceiving. Used to be years ago when people traded vehicles at lower miles you could count on a decent used vehicle. With people keeping vehicles longer we see more issues buying used vehicles. It's up to the buyer to make sure they are buying a safe and reliable vehicle. Don't count on anyone else to do that for you.

My daughter’s car was stolen. - Nicole C.

My daughter’s car was stolen. I wanted her to go to WCM and we talk to Pat about finding her a car. She chose to go to a big dealership. If having her car stolen wasn’t stressful enough, this dealership was 10 times more than that. Needless to say, we left that dealership very frustrated, but had purchased the car from them. I didn’t like how things done and things didn’t feel right nor make sense. The salesman didn’t explain the purchase in detail and the finance salesman was not any better to say the least. They were dealership mark ups that we made to feel we needed. (almost $3000) I tried calling to cancel these only to be ghosted. I went to Pat for advice and he helped me and made suggestions to make a bad situation somewhat a little better.Did he have to do that? No. But that’s the type of person he is. He’s honest and his transparency is one of those values you won’t see at these big dealerships! I have brought two cars from WCM. I have a great rapport with them. I want my daughter to have this type of rapport eventually. If you are looking for a vehicle don’t hesitate to go to WCM or Grant Park. Believe me you won’t be disappointed. Thank you Pat! Your friendship and business over the years is priceless. Avoid the stress and drama go see them! And shout the Shaun and Jerod in the service department! They treat you right!!

Courtney was incredibly helpful throughout the process of - shadowkolby88

Courtney was incredibly helpful throughout the process of buying a car here. She is well-informed about Mazda vehicles and made sure I got a great deal.

I purchased a 2014 Chevy equinox from Kunes in Morrison, - Brenda Hook

I purchased a 2014 Chevy equinox from Kunes in Morrison, Illinois, I had nothing but problems with it the day I drove it off the lot. After 4 months of calling and asking for help or get me in another car they finally helped me get into another car. I spoke with the GM and he was able to help me get a different car, after getting my new car I received a letter from my loan company that they sent me a check to the dealership for balance owed to me on my Chevy equinox that I had returned. The dealership was to call me when they received my check. They called me and said that my check was there and they needed me to come in and sign it over to them because that check needed to go towards the down payment on my new car, so before going over to the dealership I called my loan company and asked them if that was what the check was for, they said no! I already had a down payment with my trade in, so the check was mine to do whatever I wanted with it. So my fiancé and I went to kunes in Morrison Illinois and sat down with the sales guy and he told me I had to sign over the check to him, he passed me the check face down across the desk, I picked up the check and looked at it and handed it to my fiancé. My fiancé told him that I was not saying it over to them that it was mine and was made out to me. We got up and walked out of the office and the sales guy chased out into the lobby yelling you need to give that check back it’s not yours and than saying he was going to call the cops. My fiancé told him to go ahead and call, the cops would see the check was made out in my name for me. So we left and didn’t get the cops called on us and never heard from kunes in Morrison Illinois again. So basically they were trying to take my $900 check for themselves, never again will I deal with kunes in Morrison Illinois Bill Bart - general manager Greg Roberts - sales Josh Morales - sales Be very careful if you go to this place, they rip you off and lie to you, they only want the sale for their Commission, after you drive off the lot they don’t care what happens. Josh Morales is the sales guy who threatened to call the cops on us and try to take my $900 check.

I have been a loyal customer of this dealership for over - Careyd79

I have been a loyal customer of this dealership for over two years and have purchased vehicles here before, so this experience was incredibly disappointing. I came in on Friday to explore possibly trading in my current vehicle and see what deals were available. I want to specifically recognize Argenis, who was amazing throughout the process. He was patient, helpful, and took the time to answer all of my questions thoroughly. His customer service was excellent and is the reason I stayed as long as I did. Unfortunately, my experience changed completely when it came time to discuss numbers and I was introduced to the service manager, Jose. When I asked questions, he was dismissive and, at one point, literally waved me off with the pen in his hand. As a returning customer who has spent money with this dealership and remained loyal for years, I found this behavior disrespectful and unprofessional. The moment I was made to feel like my questions and concerns didn't matter, all respect was lost and I decided I was done. No customer—especially a loyal, repeat customer—should be treated as though they're an inconvenience for asking questions about a major financial decision. I sincerely appreciate Argenis and the excellent service he provided, but my interaction with Jose left such a negative impression that I will seriously reconsider doing business with this dealership in the future.

Bought a Cadillac Escalade. Frank helped to close the... - wpietka559wpietka559@gmail.com

Bought a Cadillac Escalade. Frank helped to close the deal. I think I got a great price on a great car. He also went the extra mile to make sure I was satisfied after the purchase. Didn’t have to, but he did. Thanks.

Overall, the staff at Alfa Romeo of Naperville was - oliviacrn01

Overall, the staff at Alfa Romeo of Naperville was extremely polite and helpful. Sharmin was the BEST car salesman I’ve ever met. He was straight to the point, honest, super helpful, patient and he knew his stuff. I’m extremely happy with my decision and I love my vehicle!!

I've been dealing with Brian in the service department - miss_patty42

I've been dealing with Brian in the service department for quite a while, and have been impressed. Yesterday, I had the privilege of working with Jerry in the sales department. I purchased a car from him yesterday, and the process was seamless! J would highly recommend the service and the sales department! Thank you gentlemen, for always having my back!

Lucky Motors and Chris specifically made buying my - TMA

Lucky Motors and Chris specifically made buying my Corvette quick and easy. I'd been looking online and was actually two states away from Lucky, but they got the deal done, the paperwork completed, and arranged to have the car shipped directly to my home. I highly recommend these guys, and won't buy another car without checking with them first.

worst experience ever - unhappy

They don't stand behind what they say. the owner can't keep his story straight be vary wary of the pre purchase inspection. My car needed 5000 in repairs after purchase.They wouldn't call me back

Very dishonest people. - Darylh683

Very dishonest people. If you drive more than a few minutes to get there, then they think that you’re invested in the car and will lowball you in the trade in and refuse to negotiate. They are very kind over the phone to get you there.

When I got home I checked the oil. - rhoughtb

When I got home I checked the oil. It was way overfilled. I took it back ro the dealer and they said they put 4.2 quarts in and everything should be alright. When I just now checked it it was stille overfilled. Will pump it out myself.

I leased a car and they delivered the same car but one - tconrath

I leased a car and they delivered the same car but one with a different VIN. They needed to pick up the car from another dealer and I did all the paperwork at night in the dealership. The next day they picked up the wrong car. The other dealer had 2 of the exact same cars and they picked up the wrong one,,,different vin from my contract. They did not catch this until a week later when the other car was being sold. They still have not fully fixed their mistake. Very unprofessional management.

Competent - Person

Knowledgeable, able to answer all of my questions. Friendly and not at all aggressive in their approach. Whenever I went to the dealership there were friendly but not pushy folks greeting me.

I had a great experience at this dealership’s service - carmenazizi522

I had a great experience at this dealership’s service department while back. Alejandro Sanchez was friendly, professional, and kept me informed throughout the entire process. He explained everything clearly, completed the service on time, and made sure my car was in excellent condition before I left. Thank you Alejandro for making the experience smooth.

Jennifer and Vinod were great. - latrob46

Jennifer and Vinod were great. I was taken care of with care and love. I absolutely loved my experience at Kia. Would definitely be a returning customer.

Great experience! - Peter D

Great experience! Thank you to the guys over at Prestige Motor Works. George, the owner was super transparent and straightforward about our entire buying process, we ended up with a great vehicle! Will be referring our friends and family to him!