131 Illinois GMC Service Centers
I can’t recommend John Rowe enough. - Dfinn96
I can’t recommend John Rowe enough. Even after purchasing a vehicle from him he is always willing to help with an issue. I appreciate the willingness of Bill Walsh streator said well they are always so timely and honest.
Friendly, attentive, clean and quick service. - geridoane
Friendly, attentive, clean and quick service. Took me longer to drive there than it did to fix problem.
Top Reviewed Service Specialists At This Dealership
Service Advisor
Service Manager
Service Director
Easy to schedule. - 65jstear
Easy to schedule. My advisor was great, he had all the details for me to make decisions about my service. They got me in quickly and had my car ready as promised. Comfortable waiting area.
Had some work done on my car. - kenn5366
Had some work done on my car. I also had it detailed - great job! Thanks, Kenny
Service Consultant
Got new tires (Goodyear promotion), mounted, balanced, - wam1358
Got new tires (Goodyear promotion), mounted, balanced, alignment. Well done and finished early. Thank you!
Service Writer
Went in for service on my C7 Corvette. - grantcolbert17
Went in for service on my C7 Corvette. Brian and Andy are very detailed oriented and took great care of me and my vette!
Excellent service and friendly staff. - elliott86
Excellent service and friendly staff. No pressure sales personnel. Great selection of cars and services.
Friendly greeting upon entry. - JRF6605
Friendly greeting upon entry. Comfortable waiting area. Service advisor kept me updated. Fast, efficient check out.
Professional service, polite treatment, work was - TORCHIA.46
Professional service, polite treatment, work was completed quickly and my Encore GX was returned washed. Want's not to like.
I went to do the alignment of the tires and the service - eduardocastro_18
I went to do the alignment of the tires and the service was excellent. As always, Chevrolet strives to do the best for both the car and customer satisfaction. Excellent service from the staff.
Always a first rate experience at Castle. - Rjsasse
Always a first rate experience at Castle. The staff is friendly and upbeat, and always very accessible.
Service Lane Manager
Thank you for you honest service, although a little - lousuffi
Thank you for you honest service, although a little steep, but nonetheless always a good experience to have Rizza service our cars.
I had a fantastic experience working with JC at Zeigler - Juan Carlos
I had a fantastic experience working with JC at Zeigler GMC! From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle. He made the entire process smooth and stress-free, answering all my questions and ensuring I felt confident in my decision. I truly appreciated his honesty and no-pressure approach. If you’re looking for a top-notch salesperson who cares about his customers, JC is your guy. Highly recommend!
Jason was great. - matt200484
Jason was great. He kept me in the loop with what was going on with my car and it was done faster than anticipated
Service was flexible when I needed to reschedule. - ttalarico
Service was flexible when I needed to reschedule. The work was done in a timely manner and they notified me when it was completed.
In and out in under one hour which was great but they did - pjoschko
In and out in under one hour which was great but they did not wash my vehicle.
Parts Manager
I didn’t believe in dealerships in the past. - 1981chrismac
I didn’t believe in dealerships in the past. But Matt in service, has convinced me to continue to take my truck to Castle Buick.
Everything was done in the spirit of excellence. - tutoringwendella
Everything was done in the spirit of excellence. Favian was professional and concern about our well-being. We are very satified with the outstanding work and care that was offered and given to us during our time of need.
Friendly service writers. - Jlwg1963
Friendly service writers. Clean dealership. Convenient location. Fast and thorough service! Overall a very good experience.
The Wilmington dealership Service Department, starting... - Happy with good customer service
The Wilmington dealership Service Department, starting with Ed Koziol, provides exceptional customer service. I believe this is a great asset for a dealership. Satisfied customers come back and tell their friends. I take note of good customer service when I receive it since it seems to be the exception rather than the rule these days for many businesses. Thank you. Dora Willis
They answered my questions and understood that I wanted - kmatj
They answered my questions and understood that I wanted the job done as soon as possible.
Always Professional - Bill 33
We purchased a vehicle in May 2015, which was a very pleasant experience. We have been back for scheduled oil changes and have always been greeted very professionally.
Bob Brockland service department is in a 2 way tie for - norvin_porter
Bob Brockland service department is in a 2 way tie for the best service department ever in my 60 years of auto ownership. They are all good, courteous, personable, efficient and very willing to assist in any/every way they can.. All are exceptional. Most recently, Tim took especially good care of my car helping me & my car out for a long trip with a short notice. They would get more than 5 stars if possible.
Service advisor of the year - Shadowxiii
Brian Deutsch was by far the most amazing service advisor I have ever dealt with. He made everything be flawless and answered any question I've had. Chevrolet should make him service manager or trainer as he is the prime example of a great worker. He impressed me so much, I really feel he should be praised by service manager.
Always a pleasant experience with the Service Department, - Cynthia Robbins
Always a pleasant experience with the Service Department, Kevin is on top of his game!! Great customer service
Rudy helped us perfectly with everything. - Darek Winnicki
Rudy helped us perfectly with everything. He was there with us every step of the way when buying our car. I would recommend this dealership to everyone.
Assistant Service Manager
Tim Butterly was very helpful and courteous! - Burton8398
Tim Butterly was very helpful and courteous! I would definitely recommend this dealership to a friend!!
Parts Consultant
Daniel Gallaher was my service advisor. - angelemeans
Daniel Gallaher was my service advisor. He and the entire crew were Fantastic!!! My 2014 GMC Terraine was in desperate need of repair, and my car is running well. The place is clean and comfortable.
Warranty Admininstrator