57 Illinois BMW Service Centers

Alex Flinn has been the great to do business with. - Amy

Alex Flinn has been the great to do business with. Always very professional and courteous.

Erik Swanson was excellent, he is very friendly and knows - Talant

Erik Swanson was excellent, he is very friendly and knows his job very well, they checked my car and did everything perfectly, he explained everything very well. I’m very grateful to Erik Swanson. I’m so happy. I give it 5 stars!!!

Took my teenager (2007 BMW Z4) in for service and they - jameswhattam

Took my teenager (2007 BMW Z4) in for service and they treated him (and me) like he was a brand new baby bimmer. Great service and upfront pricing. Well worth the drive from Aurora to Westmont.

Great experience. - TINAREYTYLER

Great experience. Time was long but I left happy knowing that the service was done right.

Easy to make an appointment. - Pamelasig

Easy to make an appointment. The vehicle looked great inside and out when service was completed

The reason that I've bought 3 BMWs from Fields is the - N.elkind

The reason that I've bought 3 BMWs from Fields is the excellent advise that Chris has given me on service. They are lucky to have him. And, he's good natured, too.

They gave me a windows as to when they would be at my - debala9

They gave me a windows as to when they would be at my residence and they came early.

Michelle is always available at a moments notice to help... - dhayenga

Michelle is always available at a moments notice to help with any needs/concerns I have related to my lease; making the entire process smooth.

I always receive excellent customer service whether in - cvwalsh

I always receive excellent customer service whether in Sales or Service. Your service is outstanding!!!

Best service department ever! - hbendler3

Best service department ever!!!! David is always very pleasant to work with and is definitely an asset to the company. I’ve been going there since 2000 and he is an 11 out of 10!!!!

Service center experience was good this time and I was - Hemant

Service center experience was good this time and I was able to book it online.

Great deals and the staff is very patient and - Kaylingalvan88

Great deals and the staff is very patient and understanding, will definitely recommend this place for you to buy your dream car!! Shout out to Kyle Condon for helping me out.

First time service customer - Anita W

We took my 2015 Mazda CX-9 in for a recall. We also needed a new key programmed. Rob in the service department was very helpful. He got everything done as promised. I will be back.

Taylor Wadi was very helpful in setting up my digital key - Gary Ebeling

Taylor Wadi was very helpful in setting up my digital key card. She was easy to work with.

Steven and the service team are amazing! Always friendly... - Kado

Steven and the service team are amazing! Always friendly and went above and beyond to get my Mas started and to the dealership for service.

Their customer service is really bad. I was told that... - veronruth

Their customer service is really bad. I was told that parts will come in within a week and then a week became weekssss and NO ONE CALL to let us know. We have to call back to find out. When we called, they can't find my order and told me to bring my car back so that they can check on the parts numbers, which they should given that i was there the last time and they looked at my car. Upon my request, they checked again and then FOUND my records and told me that part would take a few MORE WEEKS!!!!!