13 Illinois Audi Dealers

We had the most pleasant experience purchasing a car from - llersch01

We had the most pleasant experience purchasing a car from Bill Wilson earlier this week. He was extremely professional, knowledgeable and made the process seamless for us. He also went above and beyond by listening to our needs and making sure we were able to view and experience each and every car that was of interest...he was extremely patient and never made us feel rushed in our decision making process. Bill knew everything there was to know about the Q7, inside and out. He gave us an in-depth tutorial and we were very appreciative of all of his efforts. Great experience with Bill and the team there.

excellent service explained everything in detail. - cash852

excellent service explained everything in detail. Very quick and sent video of what was completed.

Very positive experience. - smo624

Very positive experience. Kristian discussed what they were going to do. They found an issue that was under warranty and would take a few more hours. He found me a loaner vehicle and then texted me when complete.

I was a walk-in and they took me as soon as there was a - New Audi Driver

I was a walk-in and they took me as soon as there was a technician available. They kept me informed about what they were doing. They did a test of the computer systems and an overall check of the car. Updated a software system which had not been updated and did a test of the car after they worked on it to see that everything g was running properly.

Went in for oil change and maintenance, had an awesome - Mnazer23

Went in for oil change and maintenance, had an awesome experience with Ben Lau, he was in constant contact and never once did I try and get a hold of someone and wasn't able to. Most places you have to call 6-7 times before they answer. Super responsive, helpful, and explained things in a way most people can understand. Great job and hopefully if needed I can come back to this service dept! Audi, International group, and Ben Lau - 5 stars, 10/10. I felt like this is the way service should be.

Start to finish working with Tyler made the entire car - jricono

Start to finish working with Tyler made the entire car buying experience as easy as it gets! He was knowledgeable, courteous …and always respectful of my time. The Product Specialst, Daniel, was outstanding at imparting what I needed to know about my new SQ5.

I recently had the pleasure of working with John Vang, - JoshuaLH78

I recently had the pleasure of working with John Vang, Chris Loch, Geoff Feinblatt, and Jim Schaffer at their dealership, and I can confidently say they are the best in the automotive business! From the moment I walked in, their professionalism and dedication to customer service were evident. I was in the market for a brand new 2025 Honda Pilot, and these four gentlemen made the entire process seamless and enjoyable. They were incredibly transparent about the pricing, options, and features, ensuring I had all the information I needed to make an informed decision. There was no pressure at any point, which made the experience even more pleasant. What truly impressed me was their efficiency. I was out of the dealership in less than 30 minutes, which is remarkable considering how thorough and personalized the service was. They took the time to listen to my needs and preferences, and it was clear that they genuinely cared about finding the right vehicle for me. I highly recommend John, Chris, Geoff, and Jim to anyone looking to purchase a vehicle. Their commitment to excellence and customer satisfaction sets them apart in the automotive industry. Thank you for making my car-buying experience a breeze!

Very nice and helpful staff and I can have confidence - Klwilli55

Very nice and helpful staff and I can have confidence that my vehicle is serviced with quality and care.

The dealership under the previous management - Fletcher - JohnP

The dealership under the previous management - Fletcher Jones - was well run. It is too soon to tell how the new owners -Autonation - are managing the service department. I have had experience with the Autonation BMW dealer in Tucson AZ which has been positive.

Exceptional - purchasing a vehicle is an act in trust. - Robert

Exceptional - purchasing a vehicle is an act in trust. I trusted Annie (and now trust her more) - and she honored every word, and -very specifically - the sale price of an AMAZING SUBARU OUTBACK, and she honored her phone offer for my cars trade. No back tracking, shifty numbers, or shenanigans. The sale, was seamless! No hustle, no back end pressure. Just amazing service predicated on trust. Oh, the travel to Bloomington from Springfield was approximately an hour drive worth THOUSANDS of dollars. More importantly TRUST made that drive worth the trip!